Karp Kia

Excellent people & customer service This is my first experience of KIA car. As a random visit, I went to Karp KIA and meet Audley Bullock, such a nice & friendly person I ever meet in c This is my first experience of KIA car. As a random visit, I went to Karp KIA and meet Audley Bullock, such a nice & friendly person I ever meet in car dealership. He's always prioritize customers value and satisfaction. He goes through every single details what I need, and what can he or dealer can do to satisfy me to buy a new car. I defiantly recommend Karp KIA, specially Audley as your sales consultant. Audley, you are the best..... More

Michael Rosenberg is an outstanding salesman ! I chose Karp KIA because of Michael Rosenberg. He is such a pleasure to deal with. He listens patiently, is very knowledgeable and did everything he I chose Karp KIA because of Michael Rosenberg. He is such a pleasure to deal with. He listens patiently, is very knowledgeable and did everything he could to get me the best deal possible. I will definitely refer family and friends to him. Thank you Michael ! More

2016 Kia Soul+ Audley is always there to answer any concerns or issues. Great customer service. This is the 3rd Kia we purchased. Would recommend him to friends and Audley is always there to answer any concerns or issues. Great customer service. This is the 3rd Kia we purchased. Would recommend him to friends and family. More

One of a kind Been buying cars for 30 years. This is the best experience I have had. Audley Bullock, the manager has developed a great culture there. Honest, n Been buying cars for 30 years. This is the best experience I have had. Audley Bullock, the manager has developed a great culture there. Honest, no pressure sales. They even came and picked me up at my house. Can't say enough. A special thanks to the salesman Claudio Perez. More

"Blew Up my Engine - Say's " Issue is Dead ! "" Tried to repair my sorrento and charged me, blew up the engine, refused to repair it. Went to another Kia dealer and cost me $4500.00 plus for a n Tried to repair my sorrento and charged me, blew up the engine, refused to repair it. Went to another Kia dealer and cost me $4500.00 plus for a new engine. Not good for Karp to do that to someone, especially another merchant in Rockville Centre. A lot of customers will hear this negative review. So best of luck trying to keep your customer retention going. SDA After being contacted by their general manager, the following A response to Karp Kia. As of 0ct 2nd 2018. The concern that this dealer has is only at face value. Karp Automotive will use any excuse " we no longer have any records your history has been " Purged" " not accepting any responsibility or offering any customer resolution . Even though there is complete documentation to support all, Karp Kia attempts to keep control by using these excuses a more. However, much to their chagrin, they unable to protect their customer retention which will through advertisement and word of mouth go quickly and effectively down hill. - SDA Follow Up - Oct 5th, Received a Call in which Karp Automotive replies “ This Issue is Dead “ Should have attempted some customer resolution, would have been in their benefit, Unfortunate! Reply to Dealer Follow Up on Oct 10th 2018 "Very Disappointed" Direct email from Dealer on Sept 6th 2018 from Tim Gilley stated All records and have been Purged - I have nothing . Now the records and documentation Magically Appeared - " Not Exactly Telling the Truth !" More

The best!!! Dealing with mister Bullock is a pleasure, he will look for the best offer in the market that meets the requirements and needs of the client, treating Dealing with mister Bullock is a pleasure, he will look for the best offer in the market that meets the requirements and needs of the client, treating their client with professionalism and honesty and he will not stop until he leaves the agency happy to had achieved their goal. It is not the first time I make a lease with him and the result is the same, I enter the kia store with a smile and I leave with a bigger smile, I recommended since I made my first business with him and I will continue to do the same, as a person and as a seller, 10 stars! More

Easy and relaxed purchase Michael Rosenberg, from Karp Kia, was such a pleasure for my search of finding a Kia. He didn’t push me into the model nor extras. I came back 3 times Michael Rosenberg, from Karp Kia, was such a pleasure for my search of finding a Kia. He didn’t push me into the model nor extras. I came back 3 times to look and ask more questions. Not once was it an inconvience for him. The price and relaxed and easy process was what made him an excellent dealer. More

Awesome Salesman Jonathan was an amazing salesman. He made me feel welcomed. So many salesman are trying to get as much money out of you as possible but Jonathan seeme Jonathan was an amazing salesman. He made me feel welcomed. So many salesman are trying to get as much money out of you as possible but Jonathan seemed to be trying to save me as much money as possible instead. Also if i was in a horror movie I would want Jonathan there to help fight off the killer. More

Honesty & Integrity Both Julio Guina & Claudio Perez were fabulous to work with! I would purchase more vehicles from them in a second! In a day and age where trust is har Both Julio Guina & Claudio Perez were fabulous to work with! I would purchase more vehicles from them in a second! In a day and age where trust is hard to earn and actually see, it was refreshing to deal with this group. Julio Guina, in particular, runs a tight ship and was beyond accommodating. Bravo!!!! G. Bottari More

Great Experience! I was looking to buy a car and knew I wanted to go ahead with getting a KIA. Michael Rosenberg at KARP KIA guided me all the way. Great attention to I was looking to buy a car and knew I wanted to go ahead with getting a KIA. Michael Rosenberg at KARP KIA guided me all the way. Great attention to meeting your needs and ensuring you are happy with taking the big leap. Very knowledgeable, personable, and friendly. I know that I made the right decision with KARP KIA and purchasing my 2018 KIA Sportage. More