Karp Kia
Rockville Centre, NY
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763 Reviews of Karp Kia
Best Dealership!!! This is my 3rd Kia with Karp Kia and am still as happy with the car and the wonderful staff. Audley and Julio were wonderful to work with. I will se This is my 3rd Kia with Karp Kia and am still as happy with the car and the wonderful staff. Audley and Julio were wonderful to work with. I will see you in 3 years for my next car. More
Great overal experance! Got a good deal working with our salesman Gerard Alexandre. He helped us pick the best car for us, a Kia Soul. Very happy with our purchase. Thanks Ge Got a good deal working with our salesman Gerard Alexandre. He helped us pick the best car for us, a Kia Soul. Very happy with our purchase. Thanks Gerard! More
Thank you Audley! Audley Bullock made my Kia experience very enjoyable. He solved many issues and stuck by his promises with this car deal. I am very pleased with my ne Audley Bullock made my Kia experience very enjoyable. He solved many issues and stuck by his promises with this car deal. I am very pleased with my new Kia Forte 2019 because of him. Thank you for all of your time and patience Audley! I recommend Audley to anyone looking for a helpful and personable sales manager. I’m very happy with my choice thanks to Audley!! More
Thank you Mr. A Bullock ---NEW TELLURIDE Mr. Audley Bullock YOU ROCK!!!!! I just wanted to write you a quick note to thank you for your honesty and dedication while taking over the sale of Mr. Audley Bullock YOU ROCK!!!!! I just wanted to write you a quick note to thank you for your honesty and dedication while taking over the sale of our new Kia Telluride at Karp Automotive last week. I've always been wary of car sale persons, often with good reason, but you've helped to redefine the stereotype and change my view on sale persons. I won't hesitate to bring future clients to your dealership, and you can be assured that I will share my experience will everyone we meet. If I can put in a good word for you with the dealership owner, don't hesitate to ask!! I have been pleased with the service I receive at your dealership. However, your professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. I am highly pleased with the professional manner in which you and your staff went out of their way to help us get into our new Telluride. You have definitely gained a new customer for life, who will refer all of our friends and family to Karp Automotive. I guess what I am saying is THANK YOU!!! Your Friends For Life !! Kaymaldeo, Kevin and Natsaha Deonarine More
Thanks Mike Mike was very helpful, with all my & girlfriends questions and needs .No pressure, very very Knowledgeable about all vehicles we looked at. Mike took Mike was very helpful, with all my & girlfriends questions and needs .No pressure, very very Knowledgeable about all vehicles we looked at. Mike took time to make sure , we had all the information we needed , before making our choice. More
BE CAREFUL AT KARP KIA RVC! Salesman showed me what he said was a 2016 Sedona; the paper quote he printed for me said it was 2015. I scheduled a test drive to fit into a busy day Salesman showed me what he said was a 2016 Sedona; the paper quote he printed for me said it was 2015. I scheduled a test drive to fit into a busy day. When I arrived the salesman was nowhere to be found. The other salesmen let me wait for 30 minutes trying to locate my salesman. Once he finally showed up, he said the car was not ready for a test drive (I booked the appointment four days earlier) . He never had the courtesy to call me. Sad thing is I was ready to pay cash!! Waste of time. Go to another dealer or Carguru or Cars.com. More
Service Even though they are an authorized Kia service center service department will not accommodate your schedule unless you are paying out of pocket. Tri Even though they are an authorized Kia service center service department will not accommodate your schedule unless you are paying out of pocket. Tried to get an appointment for a recall caused by Kia. I will never purchase a vehicle from Kia again. More
Too xxxxx customer service Its not always easy to buy a car as Its hard to trust salesmen theese days but Michael Rosenberg who was my salesmen was so amazing in customer servic Its not always easy to buy a car as Its hard to trust salesmen theese days but Michael Rosenberg who was my salesmen was so amazing in customer service not once felt like it was a sales experiance. He did an amazing job at making me and my mom who was not in her best health feel extremely comfortable during the entire process he was extremely organized having everything ready for us as well as really patient with all our questions and concerns we had. I highly recommend karp auto as Michael and the whole team gave incredible service making everything really smooth and comfortable for us.I love the car I got but in all honesty I could have got the car anywhere but not anywhere can you get the customer experience that I had !!! More
Terrible. D minus rating from BBB!!! We are in the middle of a horrific nightmare with Kia. It all started with Karp Kia. We were leasing our car. After lease negotions on a new car ended We are in the middle of a horrific nightmare with Kia. It all started with Karp Kia. We were leasing our car. After lease negotions on a new car ended (they wanted us to sign something agreeing that Kia could charge us basically anything they wanted when they received the car back), we decided to purchase the car we were leasing. On April 1st they made us an offer on financing the car loan. We accepted. Today is April 16 and they continue to avoid our emails and phone calls and meanwhile we are driving a car whose lease is expired!! David Karp was no help..he made the situation worse and then gave us completely false information telling us to call Kia’s 800 number and they were prepared to finish the purchase transaction. We called the 800 number. They had no idea what we were talking about and in fact told us they don’t finance cars!! We have been dealing with Kia corporate. I have reported Karp to the Better Business Bureau. ALL we want is to purchase our car!! Do NOT go to any of the Karp dealers!!! More
Very Poor Treatment of Return Customer This was my third lease with Karp and most likely my last. Car was dirty. Sticker marks on body and windshield. Plastic wrap still on seats. USB port This was my third lease with Karp and most likely my last. Car was dirty. Sticker marks on body and windshield. Plastic wrap still on seats. USB port didn’t work. Spent hours trying to repair. Car had 95 miles on it and nick in windshield which they disputed being responsible for. Service manager said they would call me to schedule repair after they “have conversations.” Still waiting for call 2 weeks later. Wrote email to general manager; no reply! VERY POOR CUSTOMER SERVICE. Not the way to treat return customers, or anyone for that matter! More