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Karp Kia

Rockville Centre, NY

4.5
763 Reviews

372 Sunrise Highway

Rockville Centre, NY

11570

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763 Reviews of Karp Kia

June 07, 2019

Best Dealership!!! This is my 3rd Kia with Karp Kia and am still as happy with the car and the wonderful staff. Audley and Julio were wonderful to work with. I will se More

by Giztwiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audley Bullock, Julio Guina
Jun 10, 2019 -

Karp Kia responded

Thank you for sharing your super experience with the Kia staff and the Karp Family Dealership. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

June 04, 2019

Great overal experance! Got a good deal working with our salesman Gerard Alexandre. He helped us pick the best car for us, a Kia Soul. Very happy with our purchase. Thanks Ge More

by 22 Cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guina
Jun 06, 2019 -

Karp Kia responded

The Soul is one of the funnest cars to drive. You are going to love it. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

June 03, 2019

Thank you Audley! Audley Bullock made my Kia experience very enjoyable. He solved many issues and stuck by his promises with this car deal. I am very pleased with my ne More

by rforman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audley Bullock
Jun 06, 2019 -

Karp Kia responded

I am so glad everything went along with your car wishes. Thank you. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

May 22, 2019

Thank you Mr. A Bullock ---NEW TELLURIDE Mr. Audley Bullock YOU ROCK!!!!! I just wanted to write you a quick note to thank you for your honesty and dedication while taking over the sale of More

by Kaymaldeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audley Bullock
May 24, 2019 -

Karp Kia responded

Wow, Wow, Wow, Thank you so much for sharing what happened and how we were able to change everything around with the right salesperson and the right car. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

May 21, 2019

Thanks Mike Mike was very helpful, with all my & girlfriends questions and needs .No pressure, very very Knowledgeable about all vehicles we looked at. Mike took More

by Johnsamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone we dealt with was helpful and nice, Michael Rosenberg
May 24, 2019 -

Karp Kia responded

Michael R loves when his customers ask questions .It keeps him sharp and enjoys the interaction. Glad all went great. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

May 20, 2019

BE CAREFUL AT KARP KIA RVC! Salesman showed me what he said was a 2016 Sedona; the paper quote he printed for me said it was 2015. I scheduled a test drive to fit into a busy day More

by Nomore kia rvc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ramon
May 24, 2019 -

Karp Kia responded

This was just a shame and I feel terrible. If you would like to email me with a contact telephone number, I would like to discuss this further. Thank you. Ellen Karp, EKarp@KarpAutomotive.com

May 04, 2019

Service Even though they are an authorized Kia service center service department will not accommodate your schedule unless you are paying out of pocket. Tri More

by Kia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
May 21, 2019 -

Karp Kia responded

I have reached out to this customer and am waiting for a reply. We are happy to try and assist with an appointment that works for the customer. Drive Safe! Ellen Karp. EKarp@KarpAutomotive.com

May 03, 2019

Too xxxxx customer service Its not always easy to buy a car as Its hard to trust salesmen theese days but Michael Rosenberg who was my salesmen was so amazing in customer servic More

by Stacyheiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rosenberg
May 03, 2019 -

Karp Kia responded

Thank you for the 5 Star Review and for your kind words about Michael. Our entire team works hard to work with your budget and get you the best deal. We appreciate you sharing your experience and look forward to assisting you and your family with all your automotive needs. Congratulations - Enjoy your new car!!!

April 16, 2019

Terrible. D minus rating from BBB!!! We are in the middle of a horrific nightmare with Kia. It all started with Karp Kia. We were leasing our car. After lease negotions on a new car ended More

by EM
Customer Service
Recommend Dealer
No
Employees Worked With
David Karp - owner, Julio Guina
Apr 19, 2019 -

Karp Kia responded

We feel badly that this issue was unable to be resolved. We acknowledge that this customer is not satisfied. My family has been in this business since 1916 and I have been involved for the last 36 years. In all of this time there have only been a handful of customers that we believe are so unreasonable and difficult to please that they are not welcome here. Unfortunately, Mr.& Mrs. XXXX fall into this category. Sincerely, David A. Karp

April 06, 2019

Very Poor Treatment of Return Customer This was my third lease with Karp and most likely my last. Car was dirty. Sticker marks on body and windshield. Plastic wrap still on seats. USB port More

by LB1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Ferrara, Timothy Gilley, Michael Rosenberg
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