Jones Toyota

This is the best service I've received in the county since I returned to Jones Toyota after a very long hiatus (1976-1977). Unfortunately the purchase of my new vehicle in 1976 and the subsequent servi since I returned to Jones Toyota after a very long hiatus (1976-1977). Unfortunately the purchase of my new vehicle in 1976 and the subsequent service I sought in 1977 were damaging to my trust in the dealership, so I went elsewhere. My mother was receiving service/repairs from a local business which has been around for approximately 25-30 years. When the owner retired and sold his business to his 'first string' mechanic, we thought we would be in great hands, as usual. Unfortunately, that experience formed an unwavering distrust for that local business and the service personnel the business employed. After approximately 1 year of time, 3 replacements of the heater core and 1 replacement of the thermostat, my mother still didn't have heat. When she was at her wit's end and thought she would have to purchase a new vehicle (beginning of last winter in 2010), I decided since I am personally fond of Joe Sweitzer (my beau and Joe's wife are siblings), I knew we couldn't go wrong at least having them look at the vehicle at which time we would receive an honest assessment instead of the run-around. Well, it just so happens Rich used his talent and thought further to find the actuator arm (I hope I'm correct) for the vent door was 'merely' stuck and/or inoperable. So, for approximately $300.00 (I'm probably wrong), there has been no other problem with her heating system. In fact, the trust we both have re-established with the dealership is so great I have resumed taking my vehicle there for service/repair. An accomplished feat was my re-establishing my trust because once someone or a business gives me a reason to distrust, I don't bounce back. Thanks. More

Service assistant was extremely friendly and helpful. My visit was expedited so I did not have to wait. Installation was done on the spot for a headlight. I was able to use a discount coupon from the serv visit was expedited so I did not have to wait. Installation was done on the spot for a headlight. I was able to use a discount coupon from the service that I received from a previous visit. My service was on 5 January 2011. Parts employee provided me with the correct part and was friendly, even though her terminal was not working and she had to find another. More

I've had so many people ask me why I take my car to the dealer for service. "You overpay" most people say. My response is always because at Jones they are always thourough, friendly and quick. Cathy is dealer for service. "You overpay" most people say. My response is always because at Jones they are always thourough, friendly and quick. Cathy is always very good at showing me what repairs are needed and why. I always know I'm getting the true situation and have never felt that I was being "taken for a ride". Thanks to everyone on the Jones Team. More

Joey was extremely helpful and courtious, he took me for a test drive in the car, he worked with me to find a car that was within my budget. He took the time to show me how every feature in th ecar worked. a test drive in the car, he worked with me to find a car that was within my budget. He took the time to show me how every feature in th ecar worked. He made my car buying experience a pleasure Thank you Patricia Wisner More

Love Jones. My family has been buying cars from Jones for almost 30 years, even traveling from Maine to MD to get a new car when living out of state. We bought cars for my mother in law, had my father go the almost 30 years, even traveling from Maine to MD to get a new car when living out of state. We bought cars for my mother in law, had my father go there to get his car and bought my children cars there. When we needed a new car this year, we got it from Jones! Love thier service, they have customer satisfaction at heart. We love the Jones for a Lifetime, the little extras they have all of the time to show the clients they care. Steve Pagotto was very concerned that we were happy and we recieved a few phone calls from Jones to make sure we were satisfied. Excellent Job! More

Great experience. Sales asscoiate was very friendly and knowledgable. He clearly outlined my options and explained the products options. Would highly recommend the dealership and Matt Krach as a sales as knowledgable. He clearly outlined my options and explained the products options. Would highly recommend the dealership and Matt Krach as a sales associate. The dealership is incredible - so much to make you feel comfortable. I was given a full tour off the site, repair shop, they even have free hot dogs!!!! Great people and great place! More

Jones worked with us on a trade that was a broken down high mileage car. They gave us a great trade value AND brought down the price of our new car. They offered us optional warranties and packages but high mileage car. They gave us a great trade value AND brought down the price of our new car. They offered us optional warranties and packages but were never pushy. We could afford the extended warranty. More

The salesman (Kris) was very helpful in explaining the car I was looking at and all the available features. He gave me financing options to make sure I was paying what I wanted to pay and was very friend car I was looking at and all the available features. He gave me financing options to make sure I was paying what I wanted to pay and was very friendly throughout. The dealership was busy the day I went in but while I was waiting multiple jones employees offered me food and beverages and said hi as they passed. More

We bought two new vehicles at Jones and both times the experience was great. We dealt with Larry Kropff and he is vey knowledgeable and friendly. We love the free car washes,hot dogs,popcorn and the atten experience was great. We dealt with Larry Kropff and he is vey knowledgeable and friendly. We love the free car washes,hot dogs,popcorn and the attention you receive when you arrive at the dealership. When it is time to purchase another vehicle we will definitely be going to Jones. More

Great service and sales staff. Very friendly and professional sales The free car washes are excellent. I was used to dirty cars in winter. No more. Definitely worth buying the Auto Butler. Makes professional sales The free car washes are excellent. I was used to dirty cars in winter. No more. Definitely worth buying the Auto Butler. Makes a big difference and keeps the car finish looking new. Good comments on clean car More