Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Jerry Flores was a very helpful and kind salesman. I did not know what I wanted in a car, but Jerry showed me all my options. With the large selection of cars and trucks at Jones, Jerry and I were able to f not know what I wanted in a car, but Jerry showed me all my options. With the large selection of cars and trucks at Jones, Jerry and I were able to find just the right car for me and my family. I would recommend Jerry Flores to all my friends and family and let them know Jones has one of the largest selection of cars and trucks in Bel Air!! Thank you Mr. Flores. C A Hayes More
My husband and I were just browsing for the "possibility" of a trade in or purchase of a used car, and we were given the same attention to detail as if we were spending $30,00 on a brand new car. We will DE of a trade in or purchase of a used car, and we were given the same attention to detail as if we were spending $30,00 on a brand new car. We will DEFINITELY return to Jones (and ask for Kris) when we are ready to make our purchase. Thanks Kris for your excellent service ! More
Very upfront and honest. Friendly, reasonable, and great people to work with from John all the way to the sales manager. John was not a pushy "car salesman". Rather, he was up front with the pricing, optio people to work with from John all the way to the sales manager. John was not a pushy "car salesman". Rather, he was up front with the pricing, options, and what he could do as far as helping obtain our payment goal. More
My experience at Jones Auto was absolutely wonderful. OJ, Gary and Tom were extremely patient and helpful with me. They above and beyond in searching for the exact car I wanted. After spending five hours at Gary and Tom were extremely patient and helpful with me. They above and beyond in searching for the exact car I wanted. After spending five hours at Jones, they helped me make a smart decision while providing me with continuous superior customer service. In the end, my decision to purchase from Jones was based soley on the services provided, friendly staff and outstanding customer service. Since my purchase, I went to Jones to ask a question and I was still provided with fantastic customer service, even my 15 year old son is looking forward to visiting Jones again. In fact, he mentioned "hanging out at Jones because it's a cool place". I will definitely do business with them again and recommend them to everyone and anyone that I know. I look forward to visting and doing business with Jones again. More
This my second Toyota purchase form Jones Toyota. My salesman, Jason Honaker, was top notch and a pleasure to deal with. Jason was patient with me as I searched for the perfect vehicle over a three day salesman, Jason Honaker, was top notch and a pleasure to deal with. Jason was patient with me as I searched for the perfect vehicle over a three day period. When I finally decided on the Rav 4, I was given a good price. The entire Jones team was professional. Arnold stated "I'll Be Back"! Keep up the good work! More
I was not sure whether or not I wanted to trade in my 2002 Isuzu Trooper (my baby). I was basically just looking around. Mr. Buscemi was such an excellent salesperson, that I walked out of there with a 2002 Isuzu Trooper (my baby). I was basically just looking around. Mr. Buscemi was such an excellent salesperson, that I walked out of there with a brand new 2011 Toyota 4-Runner. He answered every question that I had and made me feel confident that I was making the right decision. I have definitely been bragging to my friends about the great experience I had at Jones Toyota and would highly recommend that they visit Joey Buscemi if they are even thinking about purchasing a new vehicle. Thanks. More
I have known Matt for several years, so first and foremost that helped in my decision to buy from him at Jones. It took me several months of my own research and many visits to Jones before I made my foremost that helped in my decision to buy from him at Jones. It took me several months of my own research and many visits to Jones before I made my decision. Matt even brought the car to me for a better look at it! A huge part of the test was getting my father's approval! (He's a mechanic & knows everything to know about cars!)So, I took my Dad with me for the test drive! I didn't care much about the sales pitch (I'm in sales myself and, quite frankly, already had my heart set on buying!), but I must say my Dad was floored by Matt's knowledge and how he answered every question he had. Through the lengthy paperwork process, Matt made us feel comfortable. Offered drinks, talked to us, answered questions...ect. Finally the Rav4 Sport V6 was mine! He even had a huge bow on it when I walked out!! I love my car and the service at Jones. I always get email reminders for service, prompt appointments and notice of specials going on, courtesy of Matt. I will definitly (and do) reccomend Jones Toyota to potential buyers and will be back myself! Much thanks! More
It has been almost 1 year now since we bought our 1st SUV It has been almost 1 year now since we bought our 1st SUV with Jones Toyota a 2010 4 runner and up to now I am still "WOWED" by the amazing customer It has been almost 1 year now since we bought our 1st SUV with Jones Toyota a 2010 4 runner and up to now I am still "WOWED" by the amazing customer service they render. Everyone amongst the staff, General Sales Manager, Sales agent, Finance and Service managers are so passionate about their work and it comes out so naturally as if you are dealing with family. I have dealt with 9 dealerships in 7 years from all our family car purchases, my only wish was I would have known this dealership earlier. So many car dealers offer a lot of freebies but it takes more than free stuff to deliver genuine, and sincere customer service. Jones Toyota and Scion definitely went above and beyond my families expectations from a car dealership. I definitely recommend this to friends and family and I always rave about my experience at work even as simple as an oil change due to courteous and friendly staff. Special thanks to our sales agent Jerry Flores, General Sales Manager Gary Hale, Neil Hillenburg service manager, Bob the finance manager who definitely worked with us since a year ago. So if your looking for new or pre-owned vehicles that will surely last a lifetime combined with genuine, warm service Jones Toyota will definitely extend that sincerity to you and your family. More
Matt worked with our family and did an excellent job getting us what we needed. He was kind, efficient, and truly cared about our wants and needs. I am thankful for our new car because I feel safe. I getting us what we needed. He was kind, efficient, and truly cared about our wants and needs. I am thankful for our new car because I feel safe. I know that time was taken with us to give us what we needed. More
Matt has been in the past helpful and continues to be helpful to get my Toyota 4-Runner serviced. When its time for a new 4-Runner that is who I will be going to! When someone is in the market for a ve helpful to get my Toyota 4-Runner serviced. When its time for a new 4-Runner that is who I will be going to! When someone is in the market for a vehicle I refer them to Jones and tell them to ask for Matt. More