Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Dealership staff was very courteous and professional. Dealership staff was very courteous and professional. Jason was our sales representative, and he was probably the best sales guy that we have eve Dealership staff was very courteous and professional. Jason was our sales representative, and he was probably the best sales guy that we have ever dealt with in our experience of buying new cars in the last 20 years. His knowledge of Toyota Tundras was second to none. Overall we are very pleased and feel that Jones is running a quality operation. More
I recently purchased a 2011 toyota tundra last week. Steve Pagotto was excellent in helping me make my decesion. Steve Pagotto gave me nothing but 100% customer service. Chip the finance manager was al Steve Pagotto was excellent in helping me make my decesion. Steve Pagotto gave me nothing but 100% customer service. Chip the finance manager was also most helpful in making this a smooth transaction. I would give jones junction an A++. I can only hope their service for a lifetime holds up to the same standards. thanks Bernard Gerst More
I recently went to Jones to purchase a new Toyota, and while I did not end up with a new vehicle due to an unexpected situation outside of my control, I am still completely satisfied with my experience an while I did not end up with a new vehicle due to an unexpected situation outside of my control, I am still completely satisfied with my experience and have every intention of returning to Jones in order to make a future purchase. My salesman, Matt Baroch, was completely professional and did not pressure me once. It is because of his professionalism and courtesy that I want to return to Jones. More
Catherine has been so helpful to us. She is very thorough with her work and is always willing to go the extra mile to satisfy her customers. She is quite knowledgable and explains everything very w thorough with her work and is always willing to go the extra mile to satisfy her customers. She is quite knowledgable and explains everything very well. We will always recommend anyone to ask for Cathy. More
When I bought my Camry I purchased an "oil change for life" card which gives me the oil changes for $9.95, and that is a great deal that keeps me coming back to Jones. However, I am beginning to bel for life" card which gives me the oil changes for $9.95, and that is a great deal that keeps me coming back to Jones. However, I am beginning to believe that they may not be so happy about the deal. I always have an appointment for the oil change and it seems like it takes over 1 1/2 hours each time. It is not much fun seeing people come and go in the waiting room while I wait. I will keep using it because it is a good value, but I can't help but feel that I get better service when I am there for $1300 worth of work. My overall opinion is formed every time I am there, so my overall experience is only OK. More
Although I haven't bought my car yet, I will go back there when I am ready. I like all the after market deals you get at Jones. The salesman I had was very friendly, courteous and knew about the car I there when I am ready. I like all the after market deals you get at Jones. The salesman I had was very friendly, courteous and knew about the car I was asking about. I would recommend the Dealership. More
I would recommend this dealership to anyone because it was what a new car dealership should be. The salespeople seemed like they were there to help you not just make a sale. The entire place was immacul was what a new car dealership should be. The salespeople seemed like they were there to help you not just make a sale. The entire place was immaculate but had a warm feel. The employees were exceptionally pleasant and helpful. Usually buying a new car is a long, grueling experience. One which I dread. This time, however, it was different. It took less time than usual and our three daughters enjoyed a free manicure and had free hot dogs, pop corn and drinks. They truly did not want to leave when it was time to go. We had a wonderful experience with the service department soon after. I stood in amazement watching the how the service area ran like a symphony. Each person knew their job and did it, and even more they were courteous. WOW is all we could say. More
Had a great experience and ended up buying 2 cars. Would recommend all of the individuals who helped me today. Explained all the options on the vehicles ( highlander and tndra), took test drives and was ma recommend all of the individuals who helped me today. Explained all the options on the vehicles ( highlander and tndra), took test drives and was made very comfortable. All of our assistants tried to expedite the experience since I had a 7 week old baby with me. Although the deal was basically made, when we got back with the Chip the finance man, he actully got us a better deal. Great job Jones!!! This is the second car that both myself and my boyfriend bought and we returned to purchase two more. :-) More
Great deal and experience. Took advantage of the Toyotathon financing and bought another car. The benefits of purchasing through this dealer are unreal. Go to the site and check it out. The dealersh Toyotathon financing and bought another car. The benefits of purchasing through this dealer are unreal. Go to the site and check it out. The dealership is newly remodeled, the number of customers in teh shop and store is always amazing - I guess satisfaction bears fruit. Good luck! More
Excellent experience from beginning to end. Speedy check-in, no pressure for additional services, excellent amenities and services while waiting, fair price and free car wash included. My wife especi check-in, no pressure for additional services, excellent amenities and services while waiting, fair price and free car wash included. My wife especially liked having her nails done at no charge while we waited. More