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Jones Toyota

Bel Air, MD

4.2
866 Reviews

1508 Bel Air Road

Bel Air, MD

21014

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866 Reviews of Jones Toyota

February 01, 2011

Dealership staff was very courteous and professional. Dealership staff was very courteous and professional. Jason was our sales representative, and he was probably the best sales guy that we have eve More

by Bucktail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Honkofsky, Jason Honkofsky
February 01, 2011

I recently purchased a 2011 toyota tundra last week. Steve Pagotto was excellent in helping me make my decesion. Steve Pagotto gave me nothing but 100% customer service. Chip the finance manager was al More

by bernieword
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve pagotto sales consultant chip finance manager, Steve Pagotto, Chip Rueter
February 01, 2011

I recently went to Jones to purchase a new Toyota, and while I did not end up with a new vehicle due to an unexpected situation outside of my control, I am still completely satisfied with my experience an More

by buddhaa1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Baroch, Matt Baroch
February 01, 2011

Catherine has been so helpful to us. She is very thorough with her work and is always willing to go the extra mile to satisfy her customers. She is quite knowledgable and explains everything very w More

by Samebday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Greenwell, Catherine Greenwell
February 01, 2011

When I bought my Camry I purchased an "oil change for life" card which gives me the oil changes for $9.95, and that is a great deal that keeps me coming back to Jones. However, I am beginning to bel More

by Gary Wneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Richard Dameron
Feb 01, 2011 -

Jones Toyota responded

Hi Gary, Thank you for taking the time to review Jones Toyota on DealerRater! We would like to apologize for your long wait times for oil changes. I will be sure that this is brought to the service managers attention to see if wait times can be improved. We appreciate your business and look forward to see you soon!!

February 01, 2011

Although I haven't bought my car yet, I will go back there when I am ready. I like all the after market deals you get at Jones. The salesman I had was very friendly, courteous and knew about the car I More

by sjwoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Baroch, Matt Baroch
January 31, 2011

I would recommend this dealership to anyone because it was what a new car dealership should be. The salespeople seemed like they were there to help you not just make a sale. The entire place was immacul More

by davidmoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Kropff, Larry Kropff
January 31, 2011

Had a great experience and ended up buying 2 cars. Would recommend all of the individuals who helped me today. Explained all the options on the vehicles ( highlander and tndra), took test drives and was ma More

by aubreybrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hightower, Tim Wojciechowski, Chip R, Tim Wojociechowski, Chip Rueter, John Hightower
January 30, 2011

Great deal and experience. Took advantage of the Toyotathon financing and bought another car. The benefits of purchasing through this dealer are unreal. Go to the site and check it out. The dealersh More

by fenwickjl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hightower, John Hightower
January 30, 2011

Excellent experience from beginning to end. Speedy check-in, no pressure for additional services, excellent amenities and services while waiting, fair price and free car wash included. My wife especi More

by delhen70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Nomm, Steve Nomm
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