Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
My daughter needed to buy a car after hers had been My daughter needed to buy a car after hers had been totalled in an accident. I brought her to Jones Junction because I have heard so many positive th My daughter needed to buy a car after hers had been totalled in an accident. I brought her to Jones Junction because I have heard so many positive things about them. This was my first buying experience with Jones. They were so wonderful! Curtious, friendly, helpful, and very informative. I will definitely recommend them to everyone! More
I LOVE my new Rav4 and Joe and Tim were great. They made me feel comfortable right away and made the process so smooth. I would recommend the dealership to everyone. Thanks Joe and Time for all your help. me feel comfortable right away and made the process so smooth. I would recommend the dealership to everyone. Thanks Joe and Time for all your help. The Jones for Lifetime is an added benefit. More
Your greeted when you arrive at the dealership. They have service hours that should fit any customers schedule. They are always friendly, quick and explain in detail service items that are needed. If you are service hours that should fit any customers schedule. They are always friendly, quick and explain in detail service items that are needed. If you are waiting for your car they have a comfortable waiting area and they actually care about the customer. More
Customer Service Agent is constantly changing. I would like to have the same person everytime registering my car in for service. Getting a different person every time & not seeing your customer service ag like to have the same person everytime registering my car in for service. Getting a different person every time & not seeing your customer service agent around the service area is no way to build trust in the dealership & customer service. More
!N/a The sales person did not know that much about the car. I waited a very long time to get the paperwork finished. The life long care for the vehicle is a great deal. I am very pleased with the vehicl car. I waited a very long time to get the paperwork finished. The life long care for the vehicle is a great deal. I am very pleased with the vehicle. This is the second car i have purchased from you and my family has purchased vehicles from you too. I live in havre de Grace. Thanks. More
After having vehicle from other dealership, I have to say Jones has won me over. From the sales dept and now the service dept I have no complaints. Pull your car in the bays there is somebody there to greet Jones has won me over. From the sales dept and now the service dept I have no complaints. Pull your car in the bays there is somebody there to greet you. Why I was waiting on the car , there was a person going around cleaning and straighting up the whole time. Every so often there was a person asking if anyone wanted a status check on thier vehicle or if they needed anything. There is free hot dogs and hot drinks. The other thing that I thought was great, it didn't effect me. I was sitting there and next to a another customer when a employee walks by and begins talking to her about how long she been sitting there. He asked what she was having done. He told her that he would check to see how much longer. He came back with the person working with her to explain that it shouldn't be much longer. That shows me the care how their customers are treated. I would recommend Jones as a dealership to buy your next car. More
from the moment i arrived i was treated very respectful. everyone was friendly and eager to help and to make me comfortable.Mr Moran was very knowledgeable and helped me to make the best decision with buyin everyone was friendly and eager to help and to make me comfortable.Mr Moran was very knowledgeable and helped me to make the best decision with buying this car.Your dealership was the first one i got to that day, and i did not expected to drive away in a almost new car.I guess my luck was on my side this day. Iam very happy with my purchase Thanks to everyone More
Neal was very helpful- he was able to price match a better quote I had gotten from another service center. He made things happen fast- got me a loaner car to get to work and made things very easy for m better quote I had gotten from another service center. He made things happen fast- got me a loaner car to get to work and made things very easy for me! I would use this dealership again for service as long as they were as helpful as Neal. More
Jerry was very patient with my mission to find a vehicle, as we started out looking for something used, yet reliable. After preparing several vehicles for me to look at and/or test drive, the showroom model as we started out looking for something used, yet reliable. After preparing several vehicles for me to look at and/or test drive, the showroom model of an Xb caught my eye. After working with the utmost dilligence, jerry was able to get the price/payments down to what I could afford, along with a decent trade-in on my hyundai. Before I knew it, I was driving home a new car which has been dependable and a pleasure to drive to this day... More
We purchased our new Rav4 from Jones Junction in August 2009. The car has been fabulous and Jones has lived up to all expections. Great service and communication throughout the years. Customer service i 2009. The car has been fabulous and Jones has lived up to all expections. Great service and communication throughout the years. Customer service is highly important to the emplpyees at Jones! More