Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Joe was very knowledgeable about the vehicle I was interested in. He was not pushy and was able to answer all my questions about the car buying process as well as the vehicle and option features. Havi interested in. He was not pushy and was able to answer all my questions about the car buying process as well as the vehicle and option features. Having been my first new car, he was very friendly while he walked me through the process. He made the new car buying experience positive and quick. More
They must have started a new service. when customer is waiting for car to be services, someone goes around asking if everything is ok. Nice addition. was not expecting attendant to wash my car as I was g waiting for car to be services, someone goes around asking if everything is ok. Nice addition. was not expecting attendant to wash my car as I was going to do it after my oil change. That was nice also. I have recommended Jones Toyota to a co-worker. Service reps are all very nice people which makes my trip to Jones's a pleasant one. I wish all car dealerships were like Jones's Toyota. thank you. More
I had to take my car in for recall notice. Appt time was at 2:00 and I was offered free popcorn, hotdogs and a manicure! The time went by so quickly, I hardly noticed. I would recommend this dealership to at 2:00 and I was offered free popcorn, hotdogs and a manicure! The time went by so quickly, I hardly noticed. I would recommend this dealership to my friends and family. Overall, is was a very good experience. More
We have been dealing with Jones for 21 years, and our family has bought about 8 cars from them. Everyone has been extremely nice, and the work they have done on our cars is very satisfactory. We have r family has bought about 8 cars from them. Everyone has been extremely nice, and the work they have done on our cars is very satisfactory. We have recommended Jones to several of our friends who have also purchased cars from Jones. It is truly a family affair. More
Everything went perfect. Nice and easy financing and paperwork. Friendly service from the entire staff. Quick "official paperwork". In no time i was driving my new favorite car! It was extreamly nice to paperwork. Friendly service from the entire staff. Quick "official paperwork". In no time i was driving my new favorite car! It was extreamly nice to have a plethera of aftermarket warranties, and gap coverage availble to give me the coverage i need and also keep within my budget. More
From the time we entered the dealership to the time we bought the car, everyone was friendly, attentive, and helpful. Yanni was an especially good salesman. He suggested taking the Prius to the Honda de bought the car, everyone was friendly, attentive, and helpful. Yanni was an especially good salesman. He suggested taking the Prius to the Honda dealership to compare the two hybirds. He told me he would help me set up my bluetooth when I brought back my phone. He has followed up with emails asking how we are enjoying the Prius. One thing we were very disappointed with. Our used car was valued at $5000 at the time we purchased our new car. A month later we were offered a $1000 less for the same car. More
I started going to Jones Toyota about a year ago because there was a problem oil leak but no other dealership could identify it. I came to Jones and within my first visit they found the problem and told me there was a problem oil leak but no other dealership could identify it. I came to Jones and within my first visit they found the problem and told me what I could do to have it fixed. Also when I am there Cathy is also so very kind and helpful. I would totally recommend Jones Toyota to friends and family. I also like how after a visit Cathy goes over to my car with me and shows me the work that was done. I have never had that before, I really like that so I know exactly what was done and money money was well spent. I took my first car to Jones and I am going to take my new car there. Thank you so much Cathy Greenwell at Jones Junction Toyota. More
This car salesman really worked with me to get me back into a car after mine was totaled. I was very upset thinking I would not be able to get another car but Matt put my mind at ease when he worked very into a car after mine was totaled. I was very upset thinking I would not be able to get another car but Matt put my mind at ease when he worked very hard to make it happen! He also worked to give me the best price and I am very grateful for that since I am on a fixed income. Matt is kind and sensitive to his customer's needs and I would recommend him (and I do) to anyone who is looking for a car. More
I bring all 3 of my toyota's to Jones. I am very satisfied with the service and speed of the service that the employees of Jones offers me. I feel as though I can trust Jones with all of my automobi satisfied with the service and speed of the service that the employees of Jones offers me. I feel as though I can trust Jones with all of my automobile needs. Jones does everything at the customers conveinance. The mechanics are very knowledgeable. More
This was my first time to get my Toyota serviced-oil change. They were very efficient,quick,and friendly. They were done in a very timely manner,about 45 mins. The oil change is included when we purchas change. They were very efficient,quick,and friendly. They were done in a very timely manner,about 45 mins. The oil change is included when we purchased the car. When the service was completed they reviewed everything with me and already scheduled my next appointment. More