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Jones Toyota

Bel Air, MD

4.2
866 Reviews

1508 Bel Air Road

Bel Air, MD

21014

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866 Reviews of Jones Toyota

March 26, 2011

Neal walked us through buying 4 new Michilein Tires like we were his parents. My husband and I have the greatest respect for Jones Toyota. Your service dept is fantastic, have never since I bought my Toyot More

by Pat Palmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Hillenburg, Neal Hillenburg
March 26, 2011

Jones Junction is the best all around dealership I have ever dealt with. I have bought cars, fixed body work and serviced many vehicles there. Never been less than totally satisfied. They should be a mo More

by frieswy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in service, Dave Crocken
March 26, 2011

Everyone was friendly and accommodating. Everything was explained clearly. I did not feel high pressured. I was very impressed with all the bonus features of buying from Jones (ie free oil changes, loaner More

by Lofland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe B, Joey Buscemi
March 26, 2011

I have been going to Jones Toyota since I bought my Toyota Prius in 2005. I have over 125,000 miles on my car, and have my oil changed at Jones Junction every 5,000 miles. I bought the oil change card More

by merrill005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dameron, Richard Dameron
March 25, 2011

I have always had great service here. All the staff is great but Cathy goes above and beyond. She always shows me that all of the work was performed. She goes over all of the work that needs to be done al More

by lauracoste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine A. Greenwell
March 25, 2011

Excellent Customer Service, freindly and courteous staff from the greeters at the front door to the finance people. They made the buying experience wonderful. I will definitely use them again and will recom More

by rayhed01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Madora
March 25, 2011

I have bought several cars from Jones Junction as well as other members from my family. Mr. Pagotto has taken car of me everytime and always goes above and beyond what is exected of him. He is personable and More

by jbp1229
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pagotto, Steve Pagotto
March 25, 2011

We loved Adam Harrow from the moment we met him. He was very attentive and made us feel as if he really cared. He gave us a tour of the dealership and even signed us up for our first tv. The other guy More

by PattyCakePattyCake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Harrow, Jim Bishop, Jim Bishop, Adam Harrow
March 25, 2011

John was very knowedgeable and courteous. He went over the vehicle and explained all of the features. The only problem with the whole process is the length of time it takes to process all of the paperwork More

by kfoxeec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis, John Ellis
March 24, 2011

Jones has always given me outstanding service. I love the manicures while I am waiting for my vehicle. Wait time for vehicle is not long at all. Most of the time my car is done before the manicure. Ne More

by Pebbles1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Hillenburg, Neal Hillenburg
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