Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
Neal walked us through buying 4 new Michilein Tires like we were his parents. My husband and I have the greatest respect for Jones Toyota. Your service dept is fantastic, have never since I bought my Toyot we were his parents. My husband and I have the greatest respect for Jones Toyota. Your service dept is fantastic, have never since I bought my Toyota 4runner, have I had a problem or had to return for something. Everyone is kind, considerate yet professional. The place is spotless. My husband loves the coffee and hot dogs. I love the pop corn. My one concern is no hot tea or iced tea for us tea drinkers. The dealership is the best around. Trust us, in celebrating our 50 years of marriage and we owned many cars, Toyota and the dealership is the best! Keep up the good work! Pat and Ron Palmer More
Jones Junction is the best all around dealership I have ever dealt with. I have bought cars, fixed body work and serviced many vehicles there. Never been less than totally satisfied. They should be a mo ever dealt with. I have bought cars, fixed body work and serviced many vehicles there. Never been less than totally satisfied. They should be a model for any dealership trying to improve their business. More
Everyone was friendly and accommodating. Everything was explained clearly. I did not feel high pressured. I was very impressed with all the bonus features of buying from Jones (ie free oil changes, loaner explained clearly. I did not feel high pressured. I was very impressed with all the bonus features of buying from Jones (ie free oil changes, loaner cars, food, manicures, car washes). Great value add. I was also very impressed with how clean everything was. More
I have been going to Jones Toyota since I bought my Toyota Prius in 2005. I have over 125,000 miles on my car, and have my oil changed at Jones Junction every 5,000 miles. I bought the oil change card Toyota Prius in 2005. I have over 125,000 miles on my car, and have my oil changed at Jones Junction every 5,000 miles. I bought the oil change card when I bought the car, and have never had my oil changed anywhere else. I also do most of my other maintenance there as well. They always check out the car, wash the car, and are very friendly. I love going to Jones to have my oil changed - I have a cup of coffee and catch up on my reading. It is a clean and comfortable atmosphere. I've even been offered hot dogs and manicures! More
I have always had great service here. All the staff is great but Cathy goes above and beyond. She always shows me that all of the work was performed. She goes over all of the work that needs to be done al great but Cathy goes above and beyond. She always shows me that all of the work was performed. She goes over all of the work that needs to be done along with the pricing. She checks my oil, battery, and tires as I watch. She gets me in and out in a reasonable amount of time. She is very friendly and professional. More
Excellent Customer Service, freindly and courteous staff from the greeters at the front door to the finance people. They made the buying experience wonderful. I will definitely use them again and will recom from the greeters at the front door to the finance people. They made the buying experience wonderful. I will definitely use them again and will recommend them to others. I just cannot say enough good things about my total experience. More
I have bought several cars from Jones Junction as well as other members from my family. Mr. Pagotto has taken car of me everytime and always goes above and beyond what is exected of him. He is personable and other members from my family. Mr. Pagotto has taken car of me everytime and always goes above and beyond what is exected of him. He is personable and makes each and everyone of his clients feel important and make them his priority. He always strives to make sure you leave Jones satisfied one way or another no matter what your reasoning for being at Jones. He is truly a good genuine sales men. I always have and will continue to recomend not only Mr.Pagotto, but Jones Junction! Steve Pagotto is GREAT!!! More
We loved Adam Harrow from the moment we met him. He was very attentive and made us feel as if he really cared. He gave us a tour of the dealership and even signed us up for our first tv. The other guy very attentive and made us feel as if he really cared. He gave us a tour of the dealership and even signed us up for our first tv. The other guy named Jim Bishop needs to learn a thing or two from young Adam. We loved everything about Jones...except for our time with Jim. Kudos. More
John was very knowedgeable and courteous. He went over the vehicle and explained all of the features. The only problem with the whole process is the length of time it takes to process all of the paperwork the vehicle and explained all of the features. The only problem with the whole process is the length of time it takes to process all of the paperwork. If there was a way to streamline the process it would be beneficial to all concerned. If there was a way to put the information needed into the computer so it could be downloaded to the finance personnel I think it could save time. This is the second car we purchased from Jones and I am quite happy with the service and commitment Jones has given over the last 20 years. During the sale of this vehicle John Ellis was outstanding in his knowledge and understanding of our needs. More
Jones has always given me outstanding service. I love the manicures while I am waiting for my vehicle. Wait time for vehicle is not long at all. Most of the time my car is done before the manicure. Ne the manicures while I am waiting for my vehicle. Wait time for vehicle is not long at all. Most of the time my car is done before the manicure. Neal and Joe are outstanding in the service department, and I can always count on them to take care of whatever service I need with my car and answer any questions I may have. More