Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
I was very happy with Jones Toyota, especially my salesman, Joe Serio. He was very knowledgable about the vehicle I bought. He explained all of the new "high tech" gadgets very well. I believe I r salesman, Joe Serio. He was very knowledgable about the vehicle I bought. He explained all of the new "high tech" gadgets very well. I believe I received a fair price for my trade and a good price on the vehicle I bought. I would recommend Jones Toyota and Joe Serio to my friends and family. More
I came into Toyota Scion to test drive some vehicles. I had good service from this dealership. I pulled up into the lot and I got greeted with a very friendly man named Todd Berkley. He let me test drive s had good service from this dealership. I pulled up into the lot and I got greeted with a very friendly man named Todd Berkley. He let me test drive some vehicles and showed me and told me exactly what I needed to know. He knew the information about the vehicles and was very curtious. If he didnt know the answer , he would do what he needed to do to figure out my question. This dealership is very dependable with great deals and fantastic cars. I will highly recommend this dealership to any other people I know that are looking to purchase vehicles. The great team at Jones Junction Toyota Scion helped me leave with my new car. More
I have been a customer of Jones Junction Toyota for twenty plus years and have always had good service. Even when I was unhappy with a detailing of my car, I was given a free detailing with no questio twenty plus years and have always had good service. Even when I was unhappy with a detailing of my car, I was given a free detailing with no questions asked. On this last visit, I took the car in for an oil change only. But upon inspection, they found the oil pan was leaking, a problem of which I was unaware. Cathy took me to the mechanic who showed me the oil pan and I could see clearly that oil was seeping around the gasket and pan. I was quoted a price but when I wnet to pick up the car, the actual price was several dollars lower than the original quote. I was very happy. I am a woman who knows little about cars and needed repairs but I never feel that I am being taken advantage of or treated unfairly. Cathy Greenwell really works for the benefit of her customers. She is greatly appreciated. Some of the younger female employees in the service area could learn from her. The employees in the car rental department were also extremely helpful and very pleasant. More
Todd was an excellent salesman and representative for jones. He went above and beyond what as expected , He was enthusiastic, energetic knowledgeable and dedicated to helping me in any way possible eve jones. He went above and beyond what as expected , He was enthusiastic, energetic knowledgeable and dedicated to helping me in any way possible even when i said i was not read to buy a car. He also followed up with me called me, and it was great to see someone so dedicated to customer service More
Steve is perhaps the best service rep at Jones I have ever had. Friendly, courteous, intelligent, helpful, prompt, & bends over backwards to get the job done. A great employee! Generally, I need only ever had. Friendly, courteous, intelligent, helpful, prompt, & bends over backwards to get the job done. A great employee! Generally, I need only to drop off my car and get a shuttle back home & return. More
Very pleased with the friendliness and knowledge of Mr Very pleased with the friendliness and knowledge of Mr Honkofsky. He was very helpful and explained everything in detail. Though I did not pur Very pleased with the friendliness and knowledge of Mr Honkofsky. He was very helpful and explained everything in detail. Though I did not purchase a car this time, when decide to buy a new one, for sure I will definately go back to Jones and especially Mr. Honkofsky. More
Very pleasant and well informed young salesman. He was very helpful and a pleasure to deal with. Even though we made it clear that we would not be ready to finalize a dear for a few weeks, he did not lose very helpful and a pleasure to deal with. Even though we made it clear that we would not be ready to finalize a dear for a few weeks, he did not lose interest and went out of his way to answer all our questions. More
It took jason and his team to figure this deal out.I had It took jason and his team to figure this deal out.I had a very complicated problem with my trade in. all i can say is they fixed it and i have a ne It took jason and his team to figure this deal out.I had a very complicated problem with my trade in. all i can say is they fixed it and i have a new sienna van.could not be happier. once you start to search for your car they where right there to help you.show you there inventory,test drive.answee any question you have.set up how the car works.explained all the features.includeing the bluetooth,was not easy.jason showed me step by step. a great team. More
I was thrilled with my experience at Jones! I thought Kris' manner was friendly and personable. He was very clear when explaining the process and well informed about the Prius I purchased. I was given a Kris' manner was friendly and personable. He was very clear when explaining the process and well informed about the Prius I purchased. I was given a tour of the facility and introduced to each staff member I'd be dealing with that day. I have never had a car buying experience quite like this, nor have I ever heard of a dealership that offers the perks Jones does. The process was fast and all of my needs were met. I won't hesitate to recommend Jones Junction to my friends, collegues and family. Thanks for making what is normally a process I dread one that I actually enjoyed! ~Sarah Caldwell More
I purchased my Toyota from Jones in 2008 and the experience was nothing short of professional. I basically finalized the purchase via computer/phone correspondence and the transaction at the dealers experience was nothing short of professional. I basically finalized the purchase via computer/phone correspondence and the transaction at the dealership took less than 90 minutes. It was the first time I had ever bought a vehicle without feeling used. The staff and service team are knowledgeable as well as courteous; this rare combination justifies a 60 mile round trip for service. I have recommended Jones to family and friends; I will be a repeat customer for both vehicle purchases as well as service. More