Jones Toyota
Bel Air, MD
Filter Reviews by Keyword
By Type
866 Reviews of Jones Toyota
Jason Honkofsky, the salesman, was excellent. He was knowledgable about the vehicle that I was looking at and very friendly. He was not your typical pushy car salesman and did not make the normal repea knowledgable about the vehicle that I was looking at and very friendly. He was not your typical pushy car salesman and did not make the normal repeated calls trying to push a purchase. The dealership is very clean. This is my second purchase from this dealer and the overall experience is always good. The sales manager was typical of those at most car dealerships. There was some back and forth haggeling which is unfortinitially to be expected but in the end I got a decent price on the new vehicle that I wanted and a fair price for my trade. I would deal with JOnes Junction Toyota again in the future. More
Steve Moye was friendly and helpful. The service was done in a timely manner. Sean, the tech, answered questions I had about my vehicle and also made suggestions of what I should keep an eye on and thi done in a timely manner. Sean, the tech, answered questions I had about my vehicle and also made suggestions of what I should keep an eye on and think about having done next time. As for price, I think charging over 100 an hour for a repair is excessive. More
Our trip to Jones was easy and very comfortable due to the great employees we encountered there. Kris Ruhling was our sales associate and he was extremely knowledgeable about the Toyota Scion we purchased the great employees we encountered there. Kris Ruhling was our sales associate and he was extremely knowledgeable about the Toyota Scion we purchased. He answered all of our questions in detail and he wasn't pushy in anyway. He was very friendly and worked hard to make us feel comfortable with each decision we made. I would recommend him to anyone that is looking to buy a car. Kimberly Kelso was very helpful is finding us financing and since our credit was an issue we were pleasantly surprised that she knew exactly how to deal with a case like ours. She was speedy and efficient in finding us a finance option that we could afford and feel comfortable with. She worked hard answering our many questions and she was very patient with us. We would recommend her to friends and relatives and have actually done this in the past. Jenn Holbrook was very welcoming and greeted us warmly. She made sure our visit was comfortable and that we understood every option we had available to us. She explained everything in a way that we could easily understand. Purchasing our new car at Jones was a great decision and experience. One that we would gladly do again and again. All of the perks of buying a car there make the experience so great that is would be silly to buy anywhere else! More
Nice to have my car washed. Easy to get a service appointment. Free oil changes. Everyone is polite and professional when you walk through the door. I will buy my next car there. Karen Westerman appointment. Free oil changes. Everyone is polite and professional when you walk through the door. I will buy my next car there. Karen Westerman is a good employee, professional, and polite. Ian Jones always tries to sell me extra services, but that is his job, I guess. More
I was very impressed with the professionalism of the entire staff at Jones Toyota. John did a fantastic job of explaining all of the benefits of the vehicle I purchased as well as the benefits of doing entire staff at Jones Toyota. John did a fantastic job of explaining all of the benefits of the vehicle I purchased as well as the benefits of doing business with Jones Toyota. I would recommend both John Hightower and Jones Toyota to anyone interested in purchasing a vehicle. More
Steve was a great guy and very knowledgable. He was very attentive, listened to my needs and tried to meet them. I would recommend Steve Pagatto to all of my friends. Very professional and with good manne attentive, listened to my needs and tried to meet them. I would recommend Steve Pagatto to all of my friends. Very professional and with good manners. Liked the way he made us feel important and like the only customers he had. More
Product knowledge far exceeded my expectations and was as courteous as possible. Without a doubt, I will be sending numerous referrals. Overall transaction was rated 110% I suggest anyone in the market for a courteous as possible. Without a doubt, I will be sending numerous referrals. Overall transaction was rated 110% I suggest anyone in the market for a Toyota should visit Jones Toyota in Bel Air and ask for Matt Krach. Thank you Matt!! More
We made an appointment with Joey at 5 pm and he was on time. He accessed our needs and immediately go us the appropriate vehicle to test drive. He was knowledgeable about the vehicle and the other ones we time. He accessed our needs and immediately go us the appropriate vehicle to test drive. He was knowledgeable about the vehicle and the other ones we had questions about. We told him what we'd be willing to pay and he didn't play games on the price. Our time "with him" was two hours which is great when test driving and buying a new car. We were made aware of the wonderful "extras" offered by the dealership. He made sure we were "gassed-UP" and ready to go. Very professional. Thanks Joey. We'll see you again when ready to buy the Sienna. More
We went in on a very busy saturday just to price and look at a car. We had to ask for a salesman which I found to be great...they were not pushy or hovering like most car dealerships. We took test drive an at a car. We had to ask for a salesman which I found to be great...they were not pushy or hovering like most car dealerships. We took test drive and they had the car we were looking for on lot in the color we wanted which other dealerships did not have the stock that Jones had. Joe took us on tour and showed the service dept which was unusual but after thinking about it was great because it showed the care of the cars, the area was clean and looked run well. More
This dealership is very easy to work with. They do everything thhey can to make your service visit a good one. I referred my husband to buy a prius from you and he to is delighted with the dealership everything thhey can to make your service visit a good one. I referred my husband to buy a prius from you and he to is delighted with the dealership and service department. About 2-3 weeks ago I checked into a referral gift that I was suppose to receive since my husband bought a vehicle at your dealership-. I spoke with someone at the customer counter in front of the customer waiting room. I was promised a 100 gift card to be used at your dealership/service department and to date I haven't received it. I would appreciate someone looking into this for me. Thank you Judy Kawaja 443-528-2133 106 Chell Rd Joppa MD 21085 More