Jones Toyota
Bel Air, MD
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866 Reviews of Jones Toyota
It was my first time purchasing car from Jones Dealership, but I had a great experience buying my car there! They have very polite personnel, knowledgeable sales associates (we had Mark Amendt), g Dealership, but I had a great experience buying my car there! They have very polite personnel, knowledgeable sales associates (we had Mark Amendt), great atmosphere, and a lot of nice programs after purchasing a car (free oil changes, car washes, and nail services is the plus too :)). More
The overall experience was great. We booked our car on line, a sales person contacted us within one business day and we purchased the car within a week. The personnel at Jones is very friendly. Our cost c line, a sales person contacted us within one business day and we purchased the car within a week. The personnel at Jones is very friendly. Our cost came to be higher than expected because of extended warranties on the car. Overall, we purchased the car we wanted in the color we wanted in a very short time. More
Mr. Cappelletti was very helpful in helping me buy a new vehicle. I got a good trade in value for my old vehicle and was aloud to sell it even though I couldn't find the title for it. He said that they co vehicle. I got a good trade in value for my old vehicle and was aloud to sell it even though I couldn't find the title for it. He said that they could get the title through the MVA and that it wouldn't be a problem. Mr. Cappelletti really did everything he could do get me in my new vehicle and I appreciate it. I really needed a new vehicle and I feel that I got a good deal on my new Toyota Rav4 2011. Thanks! More
The Salesman was very friendly, helpful and informative on all vehicles we looked at. The main reason that we came to Jones was the Jones for a Lifetime value and all of the aftermarket services available on all vehicles we looked at. The main reason that we came to Jones was the Jones for a Lifetime value and all of the aftermarket services available with good prices. The finance girl, Kim Kelso was also very informative and very quick and helpful. We had an overall great experience and love the vehicle. More
The experience at Jones Junction Toyota was pretty good. My sales representative, Abe, was very good at what he does, especially listening to the customer. I do think one thing that could be worked on is t My sales representative, Abe, was very good at what he does, especially listening to the customer. I do think one thing that could be worked on is the pricing of vehicles being traded in. The value they offer is quite lower than both Kelly Blue Book and other dealerships I had my vehicle appraised at. More
Outstanding customer service and willing to work with customer. Also additional the countless additional services provided by dealership made our choice an easy one. I would highly recommend buying a v customer. Also additional the countless additional services provided by dealership made our choice an easy one. I would highly recommend buying a vehicle new or used from Jones Junction. Sgt. Pagotto and the dealership places the customer first. More
Very sociable, reliable, easy to talk to, very little Very sociable, reliable, easy to talk to, very little pressure to buy - just very concerned and helpful. The dealer didn't have the car in stock, an Very sociable, reliable, easy to talk to, very little pressure to buy - just very concerned and helpful. The dealer didn't have the car in stock, and he promised to call when he has next month's inventory. Showed me around the facility and I was very impressed. More
We were very very pleased with our sales person, Adam Harrow. Everybody at the car dealership was very helpful and friendly. This is our second vehicle purchased from Jones Junction. I would recommend Harrow. Everybody at the car dealership was very helpful and friendly. This is our second vehicle purchased from Jones Junction. I would recommend anyone to deal with them. You get free oil changes, free hot dogs, popcorn, and your nails done while you wait. More
Went in to their service dept. for six month oil and filter change, tire rotation, "auto butler treatment" (very durable paint protection, paid for at time of purchase) and general check up on 2011 Rav4 filter change, tire rotation, "auto butler treatment" (very durable paint protection, paid for at time of purchase) and general check up on 2011 Rav4. The people were very efficient, the waiting lounge was very comfortable and they provided free hot dogs and coffee. The total cost to me, $0. They will come to your home and get your vehicle and leave you a loaner car if you're within 50 miles. The Rav4 (6 cyl., 4WD) proved itself very capable this past winter. We love the car and the dealership. More
I had never been to a more established dealership and when I walked into Jones Junction Toyota I was treated with such wonderful care. They really took the time to get to know me and allowed me to make m when I walked into Jones Junction Toyota I was treated with such wonderful care. They really took the time to get to know me and allowed me to make my own decisions on what I wanted. I didn't know what I wanted walking into the dealership, but they allowed me to test drive some cars until I found the right one for me. More