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Jones Toyota

Bel Air, MD

4.3
866 Reviews

1508 Bel Air Road

Bel Air, MD

21014

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866 Reviews of Jones Toyota

November 05, 2012

In the past 40 years of purchasing vehicles and dealing with sales people Robert Cappelletti is the first salesman who was not pushy. He listened to me for my needs and filled my request without any pressu More

by fsofsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cappelletti
October 29, 2012

They were very patient and listened to me. The trade-in value was fair, and the salesman was polite and courteous. The only complaint I had was that the process still takes too long (5 hours). More

by snnicholas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hite, sales manager (don't know his name), and a man named Ray
October 23, 2012

I came in to Jones not knowing what new car I specifically wanted but I came out with a great car because of Jason's help. Jason was able to explain all the new buttons and navigation screen to m More

by CarolineKilby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Honkofsky
October 22, 2012

Over all rating is excellent. Sales persons where very friendly and knowledgable. I hope sevice area is as friendly and helpful when service is needed. Dealer ship was to the point and addressed our ne More

by kenmgob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hitower
October 07, 2012

I recently went to Jones after my engine light came on. I had stopped going their for a few years after a horrible experience. [Let's just say that oil should stay in the car after a service visit] Only went More

by flowergirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 06, 2012

This is the second car that I bought from Jones. I would recommend the salesperson and dealership to all my friends. The experience and follow up from the dealership is perfect. Everyone seems to be genuine More

by bettyboop520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
October 02, 2012

Very pleased with the overall experience I had with this dealership. They found the exact truck that I wanted and the price negotiation went fast and very smooth. I would recommend this dealership to my fri More

by harpman182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hightower
October 02, 2012

Donald jackson is a terrific salesman. He's very courteous, amiable, easy to deal with and goes out of his way to help buyers find exactly what they're looking for. More

by vera1109fisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald jackson
September 28, 2012

Had a great experience! Looking to get my next vehicle there. Very pleased with the price that I paid for my Toyota Camry SE! Will definitely be back. More

by steve.nyitraisr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
September 25, 2012

After the initial haggling....the delivery and after sale experience has been excellent.....I am satisfied with the service and experience so far....but the real test is how the service extends into the futu More

by bluetx54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua and Tim
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