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Jones Toyota

Bel Air, MD

4.3
866 Reviews

1508 Bel Air Road

Bel Air, MD

21014

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866 Reviews of Jones Toyota

March 24, 2014

Things went well, but undercaoting job was poor and had to set up appointment to correct the problem. I should receive a better discount on the running boards. I live in Waldorf and could have went to ma More

by JoeDonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
March 07, 2014

I'd never recommend this place to someone buying a car. Once you've owned it a few years you'll find the phoney customer service commitment fly out the window. Absurd wait times, forced upsells to ret More

by podat1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen Williams
March 04, 2014

This is hands down the best dealership in the area. The staff was friendly, my sales agent was patient and really down to earth. The finance guy went the extra mile to get me this car and I ABSOLUTELY LOV More

by mtucker1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
February 01, 2014

We bought Rav4 in 2007 and was very happy with our buying experience at that time. For that reason, I chose to return because the customer service was great. This time we dealt with Adam Harrow who More

by sferenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Harrow
January 20, 2014

I got 3 emails and a letter from Toyota saying they wanted my car as trade in. Toyota offered an extra $1000.00 in trade in. I was happy with my Toyota Yaris from Jones Junction Toyota. I live fifty ni More

by DorisKelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flores
January 18, 2014

We have a great experience with Johns Junction. This is our seocnd car. The sales person Greg was great and other staff were very helpful and respectful too. They also gave us a good deal. I recommend then More

by sisayg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Reed
January 13, 2014

Jones will promise you the sun moon and stars to buy a car from them but their customer service skills and follow through is atrocious. More

by Kayabeer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Region
December 21, 2013

Mark was a pleasure to do business with. I was at a previous dealership an hour before heading to Jones Toyota and needless to say I was not satisfied with what they offered. Upon arriving at Jones, M More

by mddunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Amendt
December 18, 2013

Jerry was very friendly and knowledgeable. He was not a high-pressure salesman which I appreciated. Overall, he made the car buying experience very pleasant. More

by nrussell821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jerry flores
November 20, 2013

I needed to purchase a truck. I was already familiar with what I wanted and only needed prices so I knew which dealer to buy from. I didn't have much time to shop around due to work. I emailed all Toy More

by clgeorge3944
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris - Internet Sales Department, Scott - Sales
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