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Jones Junction Pre-Owned Superstore

Bel Air, MD

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154 Reviews

1413 and 1506 Belair Road

Bel Air, MD

21014

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154 Reviews of Jones Junction Pre-Owned Superstore

August 11, 2017

Customer service is Horrible! Shortened story is they have had my car for over a month for a engine recall. The rental they gave me broke down on me today. They tell me they can't More

by Terrence Dickey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
The whole rental car division
July 20, 2017

purchase of used vehicle Very pleasant experience better than some used dealers I have dealt with. I will be returning if and when I buy another vehicle in the future. More

by wagonmaster003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
July 20, 2017

Games played I called about two vehicles that I was interested in. I was told they were both available. When i got to the dealership, one vehicle was not availab More

by 48chevrob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't recall name...but he was pleasant.
July 19, 2017

Sales woman was awesome. I The woman who helped me went above and beyond. Pouring rain she had no problem putting tags on and fueling up getting soaked. The closer is definit More

by Mckee3179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydnie
July 18, 2017

After Sale Disappearing Act Bought a used GTR from them and it's becoming the worst decision I have ever made... First the car had 2 pieces missing, the GTR emblem and the tow ho More

by Liedtome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Con man 1 and 2
June 02, 2017

Liars and con artists To start, their prices are far too high. They then charge an extra $2800 for Jones for Life. So you are paying way more for a car. My biggest probl More

by Jen9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember
May 07, 2017

Horrible experience Finance manager Bryan was rude. Never explained paperwork, told me I could read through it if I wanted. He even proceeded to berate me with my 6 year More

by laurenRDH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Lyon finance , Horrible!
April 27, 2017

awesome ! Absolutely awesome customer care and service ! Selection is great. B. Christy goes above and beyond to make sure the whole experience is nothing short More

by Bb7888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B. Christy
April 20, 2017

Very helpful on my first purchase! Everyone was so patient with me on helping me find and purchase my very first car. I am so happy with what I chose. I will definitely be coming here f More

by janebby1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
January 23, 2017

Great customer service and friendly staff. Very knowledgeable on the inventory and very accomandating. I was I. And out in a timely manner and the free oil change is a PLU More

by Cameron1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick