Johnstons Subaru
Middletown, NY
Filter Reviews by Keyword
By Type
109 Reviews of Johnstons Subaru
Very pleased with the dealership and the salesperson Jenn. Everything went smoothly with my lease. Love my new 2023 Impreza Subaru! This is my 2nd Empreza. The whole staff was very nice and Karen di Jenn. Everything went smoothly with my lease. Love my new 2023 Impreza Subaru! This is my 2nd Empreza. The whole staff was very nice and Karen did the financial end of it! More
The Service Dept is the WORST I've ever dealt with. They are very frustrating to deal with and their policy regarding loaner cars is ridiculous. The Service Mgr said that they must evaluate a car's They are very frustrating to deal with and their policy regarding loaner cars is ridiculous. The Service Mgr said that they must evaluate a car's service needs to ensure that the services required will take over 5-hours to complete. Then, if it's over 5-hours, they will authorize a loaner car. This defeats the whole reason for a loaner car and requires the customer to take a day off from work to have them service your car. I guess this is why I often hear that Ramsey Subaru Service is much better. More
Super easy sale, no overpriced vehicles, MSRP was good enough for me, New Crosstrek Sport!❤️ Karen, and Alfredo are the nicest people you’ll ever meet buying a car, Alfredo is the awesome sales guy, Kar enough for me, New Crosstrek Sport!❤️ Karen, and Alfredo are the nicest people you’ll ever meet buying a car, Alfredo is the awesome sales guy, Karen is the quarterback, making that paperwork happen, it’s what she does! I’m ready for what weather has to dish out, I’m sure I’ll make it home, my wife has the same car, it’s a solid animal ! More
Honestly, I had a great experience here. My salesman, Mike, exceeded my expectations and really made me comfortable with my new vehicle. I also enjoyed the professionalism and friendliness o My salesman, Mike, exceeded my expectations and really made me comfortable with my new vehicle. I also enjoyed the professionalism and friendliness of the overall staff. The finance managers I saw were great as well. Definitely recommend this dealership. More
I have owned my Subaru for 6 years now and have always found the staff at Johnston's Subaru to be professional, knowledgeable and extremely cordial. They are the best found the staff at Johnston's Subaru to be professional, knowledgeable and extremely cordial. They are the best More