Johnstons Subaru

Got sold a CERTIFIED car with ODOMETER FRAUD Bought a Certified Pre Owned Subaru from Johnstons Subaru September 2014. Driving the car back i noticed the cars alignment was out of wack and tires Bought a Certified Pre Owned Subaru from Johnstons Subaru September 2014. Driving the car back i noticed the cars alignment was out of wack and tires had a bad vibration. Brought it into a local shop to check and it needed an alignment(which I was told was just done with putting new tires on it before purchase) and that 3 out of 4 were severely bent. I didn't get reimbursed for the alignment to be done correctly but did reimburse me for having to buy new rims that weren't bent. In 2015 the car went in because the head gaskets were leaking , mind I am a mechanic,and was told that its not covered because they are only seeping. After 2 trips about this issue I went to a local Subaru dealership and they did the warrantee work and replaced the head gaskets, I was getting oil stains on my driveway for month while Johnstons said is was only seeping. About 2 weeks ago I went to see how much it was worth for a trade in to get a bigger Subaru and was then told this car has 4 counts of ODOMETER FRAUD and that my car isn't worth much because of it. I called Johnstons and was told there's nothing wrong and is a mileage error on carfax. I called carfax and they told me thats the mileage reported from the state inspection stations indicating the odometer fraud. When I bought the car NO ONE told me there was odometer fraud and I wouldn't have bought the car knowing this. So BUYER BEWARE. This car I bought for 14xxx is now hard to sell ever with this carfax and BEING LIED TO More

Great experience I went to Johnston's Subaru today to look at the 2016 WRX. I called on the phone and was connected to Stephon who affirmed they had one in stock. When I went to Johnston's Subaru today to look at the 2016 WRX. I called on the phone and was connected to Stephon who affirmed they had one in stock. When I showed up he had the car pulled up, warmed up (it was freezing out), and ready for a test drive. He was very friendly and not pushy at all. After the test drive, he helped us run some numbers and he made a sale. We are both very happy with the buying experience provided to us today More

Avoid thess mechanics at all costs I drive a 2006 WRX and managed to crack my radiator somehow, went to Johnston's to get it replaced under my warrantee because they are closer to where I drive a 2006 WRX and managed to crack my radiator somehow, went to Johnston's to get it replaced under my warrantee because they are closer to where I live. They not only quoted me for the aftermarket radiator but with a load of unnecessary replacements as well, like the hoses (perfectly fine) and then the head gasket, then trans cooler lines to radiator, then drive belts, then power steering flush. I couldnt believe they had the audacity to tell me i needed these parts replaced when they work perfectly fine, mind you my car is only at 60k miles. I imagine they do this to people all of the time, stay FAR away from them. If you are getting something done thats more than an oil change, get in touch with your local non-corporate subaru mechanic. More

If you want to save money go to another dealership in N.J. If you want to spend 1000.00 more on a new Subaru Legacy go to johnson. I purchased a new Legacy and saved over 1000.00 and that is nice. I have two f If you want to spend 1000.00 more on a new Subaru Legacy go to johnson. I purchased a new Legacy and saved over 1000.00 and that is nice. I have two friends who went to johnson and they was not willing to match a better price. Their loss. Good luck in your looking for a new car. Mike Kaplan More

5 stars This family, was fast friendly and efficient, I loved working with them. They made buying a new car pleasurable, I would recommend them to anyone. The This family, was fast friendly and efficient, I loved working with them. They made buying a new car pleasurable, I would recommend them to anyone. The whole team was very helpful, listened to what I wanted in my new vehicle and got me into my dream car. More

cover up head gasket problem till off warrantee I bought a certified used subaru outback from the dealer, one owner, and they did the service all along. At about 60k I went in for service, and notic I bought a certified used subaru outback from the dealer, one owner, and they did the service all along. At about 60k I went in for service, and noticed on the bill a can of something added during service at the cost of $60. When they went over the bill prior to doing the work they did not mention this. When I got home and looked over the bill I called to find out what the stuff was (BKA Something that starts with a B). The man from service told me it is to help "lube" the engine and prolong its life. What a crock of s**t. Now I go in for brakes, my car just turned 100k miles, and now they tell me it has a head gasket problem, and needs to be replaced for $2k, and while the engine is apart they can do a few more things also Im sure to pump the bill up to $3500 or so...... Now I find out the can of crap they added at 60K was a "coolant conditioner" that temporarily seals up the head gasket, so they can wait until it's off warrantee and it needs to be repaired on your wallet. Very dishonest, If they told me at 60K I would have dumped the car back then when it was worth more. Im so pissed they lied to me about what the additive was and milked me out to this point. Of course Im a woman so they think they can get away with that. Thankfully i am aware of how to use social media and I am going to spread the word. Subaru is know for gasket problems, but they won't mention that to you. Steer clear of Subaru and dishonest mechanics. They are very nice there but don't be fooled. Oh also I mentioned the brake line recall and they told me they don't have the parts to fix it. Nice. More