Johnson Ford

your complaints and the lack of responses in writing. I've included the 3 Executives from the local dealership on my last 2 emails and received no response from any of them. Tow Truck driver who towed my I've included the 3 Executives from the local dealership on my last 2 emails and received no response from any of them. Tow Truck driver who towed my car stated he's towed numerous cars out of there to other dealers/repair shops. One that was quoted 5k for repair. Towed it to DePaula and she was charged $1200. Do your research and take it somewhere else. Don't believe the generic responses you see. They will not follow up or rectify anything. This dealer and this car have ensured I will never purchase another Ford. Problem after problem from the beginning to the end and the closest dealer is a circus. Read the reviews, get a second opinion, and report concerns you have with your service to the BBB (The customer relations rep asked me if I called BBB. ABSOLUTELY) and Attorney General. All easy to complete online forms that can help save the unsuspecting people who are being tricked in to paying for ridiculous "repairs" from shady dealerships. Johnson is being outgrown by every other dealership around them. It's not for no reason. More

All the staff were friendly and courteous. They provided good communication and returned calls promptly. They provided good communication and returned calls promptly. More

Ordered my new vehicle with the help of Steve, our salesperson - great customer service and communicated well the entire process salesperson - great customer service and communicated well the entire process More

I had a very good experience workiing with Johnson Ford of Pittsfield when buying a new 2024 Bronco. They were very easy to work with. My salesperson was Stephen and he was awesome in finding the right B of Pittsfield when buying a new 2024 Bronco. They were very easy to work with. My salesperson was Stephen and he was awesome in finding the right Bronco for me. The sales managment team were awesome as well. At the end of the process there was an issue with my out of state drivers license, so we had to go to the Registry of Motor Vehicles to process in person. Even though it was past closing time for the dealer, they went with me to assure it would go through and i drove my new Bronco home that day. I would recommend anyone who is looking for a new car/truck/Bronco to go and meet the team at Johnson Ford. Thanks for the very smooth process!! More

Nothing but good things to say. Jhonny, Patrick, and Bryan really went above and beyond on my wife’s trade and new car. She is more than thrilled with her new bronco sport and we Jhonny, Patrick, and Bryan really went above and beyond on my wife’s trade and new car. She is more than thrilled with her new bronco sport and we will be going back as return customers when the time comes. Amazing overall experience. More

Easiest car purchase we ever made. The sales people were courteous, knowledgeable and didn't pressure us in any way. The next day, when we picked up the car, the sales person went ov The sales people were courteous, knowledgeable and didn't pressure us in any way. The next day, when we picked up the car, the sales person went over just about everything in the car as well as all the services the car dealership offers. More

We were very satisfied with the salesmanship provided by the dealership and look forward to great service. the dealership and look forward to great service. More

Very easy to do business with. fast and great service,keys to registration. Very happy!!! fast and great service,keys to registration. Very happy!!! More

I’ve done most of my new and used car busy at Johnson ford for the past 22 years. Brian was great and well organized. Good deal. And as the saying goes happy wife happy life, this deal was for her. ford for the past 22 years. Brian was great and well organized. Good deal. And as the saying goes happy wife happy life, this deal was for her. More

Steve at Johnson Ford was great! The Johnson Ford team handled everything with ease, with no hassle. The purchase was quick, easy, smooth. The Johnson Ford team handled everything with ease, with no hassle. The purchase was quick, easy, smooth. More