John Tapper Automotive

The salesman was very friendly and informative. He met us in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. W in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. We test drove two cars with nearly identical options and they both tested out great. The cost was a little higher than we wanted, but the value was worth it. More

Kyle was very easy to work with and made the selection of my new GMC Terrain fun. I began looking at the Acadias and quickly found that I didn't want to spend that much money. I then began comparing, with K my new GMC Terrain fun. I began looking at the Acadias and quickly found that I didn't want to spend that much money. I then began comparing, with Kyle's help, the Equinox and the Terrain and decided on the Terrain. Tappers didn't have the exact car I wanted and Kyle searched and found the exact car. I felt he was fair as far as the price, friendly, and would highly recommend him to my friends. And....I LOVE my new Terrain!! More

This experience was the best i've had buying a vehicle. What made it the best was the Salesman, Kyle Vanderbeek. Usually, salespeople are very pushy and dishonest. Kyle was very laid back and let me make What made it the best was the Salesman, Kyle Vanderbeek. Usually, salespeople are very pushy and dishonest. Kyle was very laid back and let me make all the decisions. Kyle worked hard to find the vehicle that I wanted, and he even had to drive to Detroit to get it. He found me the best deal, and gave me a pretty good deal on my trade as well. I would recommend this dealership and saleman to anyone!!!!! More

Kyle VanderBeek at John Tapper Automotive worked very hard to find the right vehicle for me and my family. He was patient, courteous and diligent to find the right vehicle for us. Our overall experience hard to find the right vehicle for me and my family. He was patient, courteous and diligent to find the right vehicle for us. Our overall experience at John Tapper Automotive was a very good experience. I would recommend anyone to visit and they will find the vehicle you want. More

Wonderful experience with this dealership. I've leased, bought, & had service performed here. Straight forward and non-haggling sales team as well as very friendly. Alan explained to me my options with gre bought, & had service performed here. Straight forward and non-haggling sales team as well as very friendly. Alan explained to me my options with great clarity and displayed thorough knowledge of Tapper's fleet. Marcia made the financing of my vehicle a simple and easy process. Both the leasing and, further down the line, purchase of my vehicle, was a completely streamlined and painless process. My vehicle has also been serviced at this dealership multiple times from a simple LOF to warranty work. Never has there been any shady "need to replace X obscure part" when all I wanted was my brakes checked out. Service with integrity! More

I purchased my new Chevy at another dealership that closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they treat me and my vehicle as if I'd been a lifelong customer, they went out of their way to make sure everything was done better than just adequately. On one visit they actually corrected a problem created by the previous shop's mistake at almost no charge to me. Their honesty and integrity is something I have never experienced before in a large dealership, and even though there are a lot of Chevy dealers closer to where I live, they are more than worth the drive to get to. More

Service was so awesome that the night we bought our Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be back in the future and will be recommending your dealership! Jenna and Grant Wood More

Randy in the service department is friendly, honest, and a pleasure to do business with. Each time I've visited the service department, the customer service has been excellent, the quality of work has been a pleasure to do business with. Each time I've visited the service department, the customer service has been excellent, the quality of work has been top notch, and my experiences have been hassle free. More

I have been a customer of Tapper Automotive for most of my life. I have always received the best customer service I could ask for. I have recommened friends and family to this dealership. This is a trusted my life. I have always received the best customer service I could ask for. I have recommened friends and family to this dealership. This is a trusted dealership and I can expect to recieve the best from all of the employees. More

I leased a new 2011 gmc sierra crew cab in February. The sales representive(John Goldberg) was very helpful in explaining the new features to me. He also came in on Saturday to meet with me for the final pa sales representive(John Goldberg) was very helpful in explaining the new features to me. He also came in on Saturday to meet with me for the final paperwork and delivery of the vehicle. This is my third purchase from this dealer. I have had a great experience each time. The General Sales Manager(Justin Tapper) was also very helpful. I am looking foward to purchasing my next vehicle there as well. More