John Tapper Automotive

Tom Motter Six of my last seven vehicles have been purchased at Tapper's. John Goldberg has been my sales person for the last four. Great guy, no "bait and swi Six of my last seven vehicles have been purchased at Tapper's. John Goldberg has been my sales person for the last four. Great guy, no "bait and switch", tells it like it is! I have never left the dealership feeling I paid too much. John also takes all the time needed to explain the features of your vehicle and that is HUGE when you get to be my age!! As for service, all I can say is I am always greeted with a smile and prompt considerate attention. Service at Tapper's is not just a buzzword, it is the real thing! I can say without any reservation, any/all future vehicles will be purchased at Tapper's!! More

Kathy Gumper Never feel pressured when selecting a vehicle to purchase. Salesperson has never been agressive or pushed me to buy something I didn't want or need. Never feel pressured when selecting a vehicle to purchase. Salesperson has never been agressive or pushed me to buy something I didn't want or need. Service is always friendly also. More

Amazing After I went to tapper I never went to any other dealership highly recommend Terry knopp as the man to talk to. Best service ever After I went to tapper I never went to any other dealership highly recommend Terry knopp as the man to talk to. Best service ever More

Great experience buying a vehicle Our sales person Tony Serignese went way beyond and above for us, he found what we wanted and worked at getting it for us. He gave us all the help and Our sales person Tony Serignese went way beyond and above for us, he found what we wanted and worked at getting it for us. He gave us all the help and information we needed, Thank you Tony you answered our questions and have since we bought our truck. I would buy from Tapper's again and would recommend to anyone. More

We had an amazing experience at Tappers and Tony was great,patient,and very understanding. He went above and beyond to meet are needs and requests!!!! He kept in contact with us looking for what we req great,patient,and very understanding. He went above and beyond to meet are needs and requests!!!! He kept in contact with us looking for what we requested. We finally decided what we wanted and Tony found it for us and the car we bought is exactly what he said it would be--it is an awsome beautifull 2012 Equinox ,LT2 loaded and with the 18in. Chrome wheels,which I had to have:) Since Marcia was on vacation, Kyle closed the deal for us and did a great job-very fiendly-If anyone is out looking for a New or Used car, I would reccomend that you stop at Tappers first--you wont want to continue your search. Thank You all!!!!! More

I placed a inquiry on another web site that was supposed to send an email to local dealers. Kyle was the first to respond and was the only one to listen to what I wanted. Others tried to "put me in the righ to send an email to local dealers. Kyle was the first to respond and was the only one to listen to what I wanted. Others tried to "put me in the right car". I went to tapper and met with Kyle he was very friendly and helpful. He told us about the features available on the car, but didn't push them on us like most salespeople. I wanted a 2012 Chevrolet Cruze ls in blue. He didn't have one on the lot but found one for me in less than a day. Tappaer ate the cost of getting it to there dealership and sold me the car a little under MSRP. Kyle is the best car salesman I have ever worked with and I will definately be going back in the future. More

Our salesperson Gary went above and beyond to get my wife and I the car we wanted for the right price. In Sept of 2011, we were looking for a Pontiac Vibe or Toyota Matrix but originally stopped at Tapper t and I the car we wanted for the right price. In Sept of 2011, we were looking for a Pontiac Vibe or Toyota Matrix but originally stopped at Tapper to check out a Dodge Caliber. This was the only dealership we stopped at that did not have a Vibe or Matrix in stock. After driving the Caliber, we knew it wasn't for us, but Gary asked for what we wanted and told us he would let us know if they found one at auction. Gary checked in with me once during the next week to let us know his progress. We found a Vibe in Battle Creek we thought we wanted at another dealer and Gary happened to call right before we left to make an offer on that car. He had a Vibe coming in on Monday if we were interested. I told him it was too late but I would call him if the deal fell through. Well, the deal did fall through, and I called Gary to let him know we were interested in the car Tapper was bringing in. I knew he would be giving us a good price since he said he would beat the deal they had on the other Vibe. We checked out the Vibe at Tapper on Tuesday and really liked it. I came in that Thursday and worked with Gary to come up with a price that was very fair on the car. I would have liked to have gotten more on my trade-in, but that was my choice to accept their offer, so I can't blame that on them. Working with Gary was a real pleasure. I stopped at a lot of dealers and Gary was the only one that followed up with me and worked with me to get what I wanted. I worked in sales for a while, and that is what a salesperson is supposed to do...work FOR you, not against you. I appriciated his "old school" approach of using the phone and not relying on impersonal e-mails. Could have I found a cheaper price out there? Maybe, but maybe not. However if I did pay a little more, it was worthwhile for the personal service you get at a small town dealer like John Tapper in Paw Paw. More

Kyle was a very good salesman. He did not push us all. In fact he said I want to sell you guys a car today tomorrow or 72 days from now just let me know when. We had shoped around and even found a better pri fact he said I want to sell you guys a car today tomorrow or 72 days from now just let me know when. We had shoped around and even found a better price too, but we went with Mr. Kyle Vanderbeek. More

My wife and I went in to Tapper to buy our second GM vehicle from them in the last 2 years. We had worked with Kyle two years ago and had the pleasure of working with him again on this purchase experie vehicle from them in the last 2 years. We had worked with Kyle two years ago and had the pleasure of working with him again on this purchase experience. Kyle did a fabulous job in finding us exactly the vehicle we were looking for and we were able to take delivery very quickly. Kyle and the entire staff were very professional and an absolute pleasure to do business with. In addition to the fabulous treatment that we received from Kyle, the Business Manager Terry made us feel very welcome and stopped by to check on us. Also the Finance Manager Marcia was extremely courteous and efficient in finalizing our transaction. It is a combination of the relaxed atmosphere with the professional efficient manner in which Kyle and the entire staff performs that make this the only dealer that I will continue to do business with in the future. More

The salesman was very friendly and informative. He met us in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. W in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. We test drove two cars with nearly identical options and they both tested out great. The cost was a little higher than we wanted, but the value was worth it. More