John Tapper Automotive

I have purchased used vehicles from Tapper in the past and went to them to discuss purchasing my first new, not just new to me, car. Dave was great in showing me the differences between the two vehicles I and went to them to discuss purchasing my first new, not just new to me, car. Dave was great in showing me the differences between the two vehicles I was interested in and took time to sit down with me to weigh the xxxxxxand cons. I was impressed to find out that Tapper was one of the only dealerships in the area that even had a Terrain for me to test drive when they first came out. The test drive really made up my mind and I am glad that I chose to order my Terrain instead of buying something else off the lot. Dave didn't pressure me either way, and I appreciated all of his help. Marcia was really helpful and helped me find the best financing option and she helped me facilitate a $1000 cashback offer with my insurance company while I was there in her office. I had a great experience purchasing my vehicle from Tapper. More

After the untimely death of my previous car in November After the untimely death of my previous car in November 2010 I had a decision to make, I am certainly glad I made the decision to work with John Tap After the untimely death of my previous car in November 2010 I had a decision to make, I am certainly glad I made the decision to work with John Tapper Auto. I had not decided on new or used but with the selection I was able to find a car that fit my needs and one I liked. The sales team did a great job of explaining to me what my options were when choosing and allowed me to get a feel for all of the cars in my favorites list. After trying many vehicles I decided on a ’09 Malibu the price was good and the fit was perfect. I am very pleased with my decision. Having purchased a used car I expected the possibility there to be some repairs needed and as expected there was one minor issue with the Bluetooth. However there service team did a great job. I was able to schedule an appointment and they had the problem repaired very quickly. That is the key to good sales, keeping the customer happy even after the sale is complete. Overall my experience with John Tapper was great, I was able to find a car I wanted, and at a price I needed. I got a great deal and I enjoyed the process of buying a car. More

Outstanding!! This is the 2nd vehicle that I have bought from Tapper's and wont be the last. No matter who I have dealt with from the receptionist to the owner the service is the same. I don't buy the hig from Tapper's and wont be the last. No matter who I have dealt with from the receptionist to the owner the service is the same. I don't buy the high end vehicles but I get treated like I do. When I have needed service work they always make sure the they have vehicle that I can use while my vehicle is being serviced. There are several GM dealer closer to were I live but with the service that I receive from John Tapper its worth the extra 30 miles. More

I purchased a used Ford Escape from Tapper Chevrolet. The vehicle is extremely clean. The price was great. The customer service exceed my exceeded my expectation. I drive it over 80 miles round trip to work vehicle is extremely clean. The price was great. The customer service exceed my exceeded my expectation. I drive it over 80 miles round trip to work everday. I am very pleased. I would highly recommend Tapper Chevrolet to anyone interested in a vechicle purchase. More

Service has always been quick professional and on time as scheduled. Tire rotations, transmission flush, oil changes, and the professionalism of the staff are always there to answer questions when asked. The scheduled. Tire rotations, transmission flush, oil changes, and the professionalism of the staff are always there to answer questions when asked. The waiting room is very spacious comfortable and would recommend. More

I have been taking my cars to Tapper's for 15 years give or take & have had nothing but quality, 1st class service everytime! It is wonderful to visit a dealership where almost eveyone knows my name & wher or take & have had nothing but quality, 1st class service everytime! It is wonderful to visit a dealership where almost eveyone knows my name & where they truly make me feel special visiting them. In short - I recommend this dealership to anyone & everyone!! They WILL treat you right & WILL make you feel special! More

I had a fantastic experience with this dealership. They were able to find exactly what I was looking for. They arranged for financing with better rates than I was able to find anywhere else. Great experi were able to find exactly what I was looking for. They arranged for financing with better rates than I was able to find anywhere else. Great experience all around. I highly recommend Tapper's! More

AWESOME EXPERIENCE!!! I was looking for a new Chevy Equinox as I had read many reviews on how great of a car it was. I first went to the Kalamazoo Chevy dealer (I live in Portage) and was disapointed Equinox as I had read many reviews on how great of a car it was. I first went to the Kalamazoo Chevy dealer (I live in Portage) and was disapointed in the fact they only had 1 on the lot & tried to get me to buy a used one that they had. So next I drove maybe 12 minutes to Tapper's in Paw Paw and was truly impressed with not only their selection (they had 19 Equinox's to choose from), but also their beautiful new facility and their extremely friendly staff. Everyone there made me feel special & unique - it was quite a change from the dealership that I used to frequent. Did I mention that everything about this experience was AWESOME!?!?! I even received a card that gives me 10 FREE Car Washes! I have recommended Tapper's to almost everyone I know (FACEBOOK - 400+ Friends) and strongly encourage anyone reading this to go visit them if you have any automotive needs. More

I was looking for a specific 2500 hd that was completely loaded and there weren't any local at all. Most dealers will look up to 300 miles to find one and kyle found the one I wanted in new york and had it loaded and there weren't any local at all. Most dealers will look up to 300 miles to find one and kyle found the one I wanted in new york and had it in michigan a day and a half later!! That's service! Not to mention they had installed a plow, tonneau cover and side steps! More

I have been looking to upgrade my 2500HD. Don did a great job of finding just the right vehicle for me. Marcia did an excellent (fantastic, above and beyond) job of getting me great financing. Bill t great job of finding just the right vehicle for me. Marcia did an excellent (fantastic, above and beyond) job of getting me great financing. Bill took the brand new tires off of my old truck and put them on the new (used) truck and I AM SET!!! I am a happy camper! Thank you all for a job well done. More