John Eagle Honda of Houston

My wife took our Honda Odyssey in for maintenance recently, and Louis Bonner treated her with first class customer service. She did not feel intimidated like with the other dealers, the price was f recently, and Louis Bonner treated her with first class customer service. She did not feel intimidated like with the other dealers, the price was fair, and the it was completed in a very timely manner. As long as Louis is working there, we will never take our Honda to another dealer. I don't see how some of the other dealers stay in business. Thanks to Louis, John Eagle Honda of Houston definetely has my business. More

My family has bought all of all cars from John Eagle Hondda and have service them there. I have always had fast service and best quality of cars. They work with you on all your needs and have very frien Hondda and have service them there. I have always had fast service and best quality of cars. They work with you on all your needs and have very friendly employees. Matt Schonacher gets all the services I need done and as quickly as possible at the best price. More

To whom it may concern: I understand I am to write the To whom it may concern: I understand I am to write the reason 'Why' I gave the ratings I gave.... Danny Wright is WONDERFUL! I believe it was 19 To whom it may concern: I understand I am to write the reason 'Why' I gave the ratings I gave.... Danny Wright is WONDERFUL! I believe it was 1998 when I purchased my first Honda, then a second in 2001. I can't remember any other service adviser that has treated me as well as Danny. He is considerate of my time and always helpful. He always gives a great explanation of what needs to be done and gets it done ASAP. I moved to Humble in 2008 and would make the trip all the way up there just for an oil change because of the exceptional service I receive from him. In 2009, I moved back to Houston and purchased a Chevy Tahoe. I will not name the dealership, but I will say, there is no comparison. When its time to trade in again, I will be going back to a Honda and definitely to John Eagle. In the mean time, I will be bringing it in for every oil change and anything else that can be done at John Eagle to avoid taking it to the dealer I bought it from. I don't/won't go anywhere else. I have to say, if Danny ever left the dealership, someone would have some big shoes to fill. Sincerely, Geana Carr More

I have dealt with Gillman, Goodson, Ruselle & Smith, Streater Smith, Honda Cars of Katy. My experience at John Eagle Honda has been THE WORST. My first complain was their service. I have never spent mor Streater Smith, Honda Cars of Katy. My experience at John Eagle Honda has been THE WORST. My first complain was their service. I have never spent more than 3 hours at a dealership. This time, my husband and I spent 5 hours. Not that the sales were working with us the entire time. The sales would talked to us for a few minutes and then told us to hold on and disappear for 30 plus minutes. The dealership that day was NOT packed. I believe the purpose of doing this is to see how much we want to buy. The car is for my husband and he had searched many Hondas and only very few has it. When he found it, he wants it very much. From willing to sit there for 5 hours, the sales knew that my husband wanted the car very much. Therefore, the sales on purposely played games and would not negotiate / lower the price. Even the price was not good at all, my husband still would buy it if the trade in for his old car was reasonble. "Reasonable" in our mind was $500. Guess how much John Eagle offered us? $100 !!! We understand that the car was very beat up and had many many problems. But, we also know that as long as the car moves, it will still worth a couple of hundred. ONE HUNDRED DOLLARS? Come on! For five hours, I sat there patiently because I know how much my husband wants this car. But, I had enough and advise to leave. Later that day, we sold the car to Carmax for $1200. More

We had previously purchased two vehicles from this We had previously purchased two vehicles from this dealership. We called and received a price on a new Pilot. We went in the following day, for a tes We had previously purchased two vehicles from this dealership. We called and received a price on a new Pilot. We went in the following day, for a test drive and gave them a deposit to find the vehicle for us. Lewis had given us pricing (about $2000)on some things they put on their vehicles (tinting, windshield protection, paint protection, data dots, and a Pro Pack with accessories). I did some research over the weekend and determined I did not want all the extras , and called on Monday to let him know. The position he took was that they "do not renegotiate". We had not even signed paperwork at this point. Ammar is the sales manager, and he had told my wife he would contact me, which he did not do. I ended up cancelling the check and going to a more reputable dealer. Apparently options aren't optional at John Eagle Honda. By the way, their pricing on accessories at the time of sale is almost double what you can buy them for at the same dealership later. More

This is back in July 2006 but I should have posted it back then. We were in a hurry to replace a vehicle that had been totalled. We seriously considered a 2000 (maybe 2001?) Accord with 100,000 miles on back then. We were in a hurry to replace a vehicle that had been totalled. We seriously considered a 2000 (maybe 2001?) Accord with 100,000 miles on it. We were told it had been meticulously maintained and even that the service work had been done at that dealership. The sales person supposedly knew the prior owner. After consulting with our auto mechanic, he told us to find out if it had the original timing belt. The sales person hemmed and hawed and eventually had to admit that the service work had not been done at that dealership, he couldn't verify any prior maintenance and he couldn't contact the prior owner. A total change in story. The sales person knew we were in a hurry and thought he could give us a snow job. We ran the other direction and will never go back to John Eagle Honda. More

I took my wife's 2002 Odyssey to have oil changed and specifically asked not to run it through their scratch-o-matic car wash. The van came back wet! After voicing my displeasure loudly, I got the oil specifically asked not to run it through their scratch-o-matic car wash. The van came back wet! After voicing my displeasure loudly, I got the oil change for free and an apology from the service mgr. I've also tried on many occasions in the past to buy a car from this dealership (including the Odyssey) and always found a better deal elsewhere. More

'91 Civic failed emissions but runs strong. Took in to have them diagnose problem. They did a compression test and basically told me I needed a whole new engine $3K+ !! Found a small garage with an hone have them diagnose problem. They did a compression test and basically told me I needed a whole new engine $3K+ !! Found a small garage with an honest mechanic. After cleaning the intake manifold (~$60), the car passed with flying colors! John Eagle Honda didnt even suggest this alternative, nor were the compression numbers that bad for a 13 year old car. Service reps at John Eagle are friendly and they have nice facilities, but the technical department and advice is lacking. Go there for their bigscreen tvs and coffee, but not if you have a real problem with your car. More