John Eagle Honda of Houston

We have been dealing with JohnEagle Honda for many years and have bought somewhere around 10 different Hondas from them, but where they excell is with their service department. We have had the same service and have bought somewhere around 10 different Hondas from them, but where they excell is with their service department. We have had the same service person oversee all of our maintanence and repairs and refuse to let anyone else touch our cars if at all possible. We have never had to bring one of them back because the service was not correct or a problem not fixed. Richard always has our cars out when promised and never tries to sell us something we don't need. We plan to never take our cars to anyone else for service, and have not in over the 15 years we have dealt with John Eagle Honda and Richard. More

I have taken my car to John Eagle Honda for the past two years. Honestly i was skeptical about having my car serviced at a dealership because i was always told it was cheaper to take it to regular mechanic years. Honestly i was skeptical about having my car serviced at a dealership because i was always told it was cheaper to take it to regular mechanic shops. NEVER AGAIN!!! I can't believe i didn't take it there sooner! The quality has been so much better, the price has never been unreasonable and i have never been more comftortable trusting someone with my car. Not to mention the customer service! I always take my car to Jose and he always takes care of me. He's friendly and understanding. He explains everything clearly and lets me know my options and what to expect in any situation. I have never been happier and i no longer freak out when something is wrong with my car. I would definatley recommend you take your vehicle to Jose at John Eagle Honda. He'll take care of you. More

This dealersfhip sets itself apart from others. I bought a 2001 honda accord a few years back and my experience just buying the car was great. I later brought it in for service at the service desk, which I a 2001 honda accord a few years back and my experience just buying the car was great. I later brought it in for service at the service desk, which I received the greatest customer service in a long time. Now a days it is hard to find great customer service. Ever since then I get all my services to car done there. I have sent and told many people about this dealership and they also agree on the customer service and the quality of work that they do there. I am very pleased with everyone there and we always recommend this dealership to everyone. Thankyou for everything and keep up the great job. More

The service dept at John Eagle honda is great. Everytime I service my vehicle here I am treated with respect by every member of the staff. Danny does a great job of making me feel welcome every time I come I service my vehicle here I am treated with respect by every member of the staff. Danny does a great job of making me feel welcome every time I come in, and treats me very professionally. Not only does he treat me with respect, but I have seen him deal with other customers in the same way. Some people say customer service is a dying art, but professionals like Danny keep it alive. More

Danny goes above and beyond what is expected!! He even brought me my car when I had an emergency situation!! He is always friendly and courteous! He ROCKS!!! It is a pleasure to deal with John Eagle Hond brought me my car when I had an emergency situation!! He is always friendly and courteous! He ROCKS!!! It is a pleasure to deal with John Eagle Honda-especially since they are so much closer than Goodson Honda where we bought our van. More

I have been to a lot of dealerships for service on my toyota, it being an older car seems no one wants to do any of the needed services. I know there are "cheaper" places u can take a vehicle, but Mr. Sa toyota, it being an older car seems no one wants to do any of the needed services. I know there are "cheaper" places u can take a vehicle, but Mr. Santiago, or Jose as he politely asked me to call him, was very knowledgable and helpful with his advice. I really didnt know if they would look at my car, but a friend had referred me to Jose. She said that if i wanted to be treated with respect, then that was the place to go. I personally am glad that i did. Thank you Jose, and my toyota thanks you !! We be driving happy! More

I have been a long time customer of John Eagle Honda (10 years plus) and I must say that I have grown to love this service department with time. For the past 5 years I have had the pleasure of dealing with years plus) and I must say that I have grown to love this service department with time. For the past 5 years I have had the pleasure of dealing with Mr.Santiago and I must say that his level of customer service is only matched by his friendly and courtesy nature. I will see no other advisor any time I must get my vehicle serviced. The prices are reasonable for the market but I always return to John Eagle because the quality of work and the fact that Mr. Santiago has never sold me dishonest service. This is why my overall experience is always G-R-E-A-T at John Eagle Honda. More

Currently, I own 3 Pilots and 1 Odyssey, and previously, 2 Accords and 1 Civic, all purchased from John Eagle Honda, Houston. And purchased because of one reason, SERVICE AFTER THE SALE. Mr. Glenn Holende 2 Accords and 1 Civic, all purchased from John Eagle Honda, Houston. And purchased because of one reason, SERVICE AFTER THE SALE. Mr. Glenn Holender was my previous service manager/writer and over the years proved to be a most worthy service manager. At times of service, I was always greeted courteously, my automobiles were serviced promptly and returned on schedule. I have never had to return an auto for any "re-do" of service. After Mr. Holender was promoted upstairs, Matthew Schaunaker, my new service writer, had some very large shoes to fill. Mr. Schaunaker has performed his duties most admirably and has taken excellent care of my Honda service and repair needs, always with the same service awarded me by Mr. Holender. As I, my wife, daughter and son, have brought our cars in for service, a phone call, in advance to Mr. Schaunaker, was all that was needed. Mr. Schaunaker would meet us in the drive thru, offer a friendly hand shake, get right to the problem at hand, give us the keys to a loaner car, and we were on our way, in a matter of minutes. Later that same day, Mr. Schaunaker would call informing us that our auto was ready. If an unknown problem was discovered during the service or repair, Mr. Schaunaker would call me, explain the problem in detail along with the costs to attend to the repair, and an approval was granted. No hard sale, just good business. I don't believe that words can adequately describe the service I and my family have received from Mr. Schaunaker and John Eagle Honda. If I wanted to, I could shop any car dealer in Houston, but have no desire to do so. The Honda Pilots and the van have proven to be very reliable automobiles, but the auto is just a good as the service people who stand behind it, and is there, when you need them, after the sale. I believe your company calls it, "The Eagle's Edge." Whatever it is, I like it. Thank you John Eagle Honda and an extra special THANK YOU to Mr. Schaunaker! More

I have been a customer of John Eagle Honda for many years. I bought my station wagon from Ammar Sheikh many years ago when the dealership was on 1960. In the past 10 years, we have bought an Odyssey, years. I bought my station wagon from Ammar Sheikh many years ago when the dealership was on 1960. In the past 10 years, we have bought an Odyssey, 1 new CRV, 2 used CRV's, Ridgeline and my current Pilot. I have received excellent service at the purchase of each vehicle. Each salesman showed he had my best interest in mind and did everything he could to satisfy my needs, which was financial. As far as service goes, everyone is always very polite and helpful. I always go to Matt Schonacher. I can call or come in with questions, concerns or problems and Matt is always there to help. I had a noise in the dash that got louder when the fan on the air conditioner increased and Matt just listened for a minute and knew exactly where it was. He went in behind my glove box and found a trapped piece of paper towel that was flapping in the wind. My Pilot was running hot one day as I was driving by, I pulled in and another service rep came out immediately and took care of me. He touched the radiator cap and it was not hot, no smoke or anything, but kept me back as he slowly released the cap and radiant fluid sprayed all over him. He kept his cool and just laughed. I was taken care of within a matter of about 30 minutes. My loaner car is always ready when I arrive after notifying Matt I'm coming in. If Matt is not around, the other reps immediately try to locate him. If he is off a day when I have a problem, someone else always steps up to the plate to take care of me. I could say nothing bad about the employees at this dealership. More

I brought a 91' Prelude in a couple months ago. I really didnt know to much about the car seeing as it was my girlfriends. The guy that helped me was really awsome. He was very informative and friendly. The didnt know to much about the car seeing as it was my girlfriends. The guy that helped me was really awsome. He was very informative and friendly. The guys name was Danny Wright. If you are goin to get your car worked on there, I suggest you ask for him. I got my car back within like 3 days. All in all, just a good experience. More