John Eagle Honda of Houston

This is a great store to do business with. I have done This is a great store to do business with. I have done business in many dealerships accross the country and I feel like I know what to look for! T This is a great store to do business with. I have done business in many dealerships accross the country and I feel like I know what to look for! The sales department has always been very fair and responsive but the real reason for my loyalty and my referrals is Matt Schonacher! First as service writer and then as service manager Matt has never disappointed and always gone above and beyond and therefore he consistently exceeds customer expectations! More

From the moment i stepped foot in the dealership i was adressed promptly and was treated with respect. that is what means the most to this consumer. th efacility was kept clean had beverages and snacks adressed promptly and was treated with respect. that is what means the most to this consumer. th efacility was kept clean had beverages and snacks available while you wait and the ambience was very comforting. More

I bought my Honda CRV from another dealer, but just a simple oil change was a very unpleasant,lengthy experience. A friend recommended John Eagle Honda/Houston and I have NEVER taken my car anywhere else simple oil change was a very unpleasant,lengthy experience. A friend recommended John Eagle Honda/Houston and I have NEVER taken my car anywhere else. My contact person, for all my needs, is Jose Santiago. Always pleasant, professional and upbeat, Jose radiates confidence and honesty. I know I can TRUST whatever he tells me. Service is always at my convenience and ready-on-time. Jose makes it so easy for me to take my car to John Eagle that it would never cross my mind to go anywhere else! Location is also convenient to my work and home. Price is competitive and the work is "quality." My car is always delivered to me in pristine condition, complete with a complimentary car wash, which I really appreciate. John Eagle Honda has all my future business. More

Roger always goes the distance to make sure I am happy with the service I receive on my 2006 Honda Accord Hybrid. He is friendly, kind, and attentive. If a loaner car is available, he does all he can to with the service I receive on my 2006 Honda Accord Hybrid. He is friendly, kind, and attentive. If a loaner car is available, he does all he can to get me one. If there isn't one, the offer stands that if I get called in (I'm an RN at the Texas Medical Center) and there's no loaner, they will make sure I get to work ASAP. I love this dealership, and when it comes time to trade, I will be back. Now, if only Honda could make the Accord Hybrid again... More

I have been a customer for the past 3 years now,I love my vehicle and take it only to John Eagle Honda. I am always greeted with outstanding service. My go to guy is Jose Santiago, any questions I have he wi vehicle and take it only to John Eagle Honda. I am always greeted with outstanding service. My go to guy is Jose Santiago, any questions I have he will go out of his way to find out for me. I will soon by my next car there just because of the profesonal service from Jose Santiago. Thanks to him I know now what great customer service is. More

I really like the service there. Had some light on the car on after I took it to some kwick car lube for an oil change, big mistake, But talked to Jose Santigo and the lube guys there check it out and tol car on after I took it to some kwick car lube for an oil change, big mistake, But talked to Jose Santigo and the lube guys there check it out and told me they never replaced some oil can and had striped the bolt holding the oil. Nedless to say Jose Santiago helped me so much and if it wasnt for his knowlege would have thought it was the motor or took it to some slum shop and sold me on a 1000 dollor repair for just a bolt and new oil filter. Thank you for your quality service I will conitnue to bring my car there for everything, because I know it will be done with honesty. Thank you Jose. More

I have been dealing with John Eagle Honda since I purchased my 2008 Honda Accord. I actually purchased my Accord from Goodson Honda on 45 but I work nearby John Eagle and decided to take my vehicle purchased my 2008 Honda Accord. I actually purchased my Accord from Goodson Honda on 45 but I work nearby John Eagle and decided to take my vehicle to have the oil changed at the John Eagle Service Department about a year and a half ago and I have never taken my vehicle anywhere else because of the service that I received from Jose Santiago. Jose has been the only Service Advisor that I have dealt with because from the very beginning he was extremely customer service oriented, professional and friendly. There have been a few times that I have bought my vehicle in to be serviced and I couldn't really explain to him what was wrong with it but each time he worked with me until we figured out what the problem was and he made sure that it was taken care of for me. I have always been hesitant about taking my vehicle to the dealership because I always felt like I would be getting "ripped off" or that I could take it somewhere else and have the same work done for less but Jose has really helped me to realize that is not the case and now, John Eagle Honda is the only place that I bring my vehicle to be serviced. I would like to say Thank You to Jose for taking such great care of my vehicle and making the service experience less stressful for me! More

My husband and I have had a Honda since 1974. He was in grad school at the time and not many people knew what a Honda was and we could not afford very much. Since then we have been transferred many places grad school at the time and not many people knew what a Honda was and we could not afford very much. Since then we have been transferred many places and still own a Honda.WE have bought cars from John Eagle(we currently have two Hondas) and will continue to buy them from John Eagle in Houston even though we live in Dallas now. You can buy a Honda anywhere but you can NOT buy the kind of service that John Eagle in Houston provides. It is priceless. We were transferred to New Mexico for two years and I drove 1300 hundred miles round trip to have my oil changed and have my car serviced at John Eagle. There is a John Eagle in Dallas but I still drive to Houston to have my oil changed and the car serviced. Mike Mueller has always been my service person. He is absolutely wonderful. He is so helpful and always makes sure everything is done right. He just goes above and beyond what he has to. Once I was visiting my Mom in Louisiana and water was coming out of my car and I called the Honda dealership there and described the problem and they told me they would have to take the dashboard out and it would be several thousand dollars and the car was only two years old. I promptly called Mike in Houston and he asked me a couple of questions and told me what was wrong(which was nothing -I just had turned on a wrong switch)!! He was so helpful and patient .No matter where I am if there is a problem I call him!!! He always makes sure I have a loaner car that I understand. He makes sure I am in and out quickly because I drive so far. He is just a fine young man and does a great job!!! David Kent the service manager is also wonderful. He is so friendly and helpful. He just goes out of his way to help me. Richard and Matt that are service reps are just great. They are so friendly and nice!! The people that I have been in contact with that have helped me all of these years make such a difference!! They make the customers feel like family!! If there is a Honda dealership in the United States that has a poor service rating and they really want to improve it,then they should come to John Eagle in Houston and follow these guys for a week and see the ways customers should be treated!! More

Matt is a courteous service rep, very friendly person. He always makes you feel "better" when you bring your car for service whether it's just maintenance or something has broken down. The experience at this always makes you feel "better" when you bring your car for service whether it's just maintenance or something has broken down. The experience at this Honda dealer is top notch, I would rate it as best Honda dealer in Houston! After having my car service there multiple times, I can always rest assured and drive away with confidence in their quality of work. More

Jeremy Reardon always gives me excellent, personable, dependable service. He answers all of my questions, he is very knowledgeable concerning my car and makes sure the service on my car is done properly dependable service. He answers all of my questions, he is very knowledgeable concerning my car and makes sure the service on my car is done properly and in the designated time line. He is honest, trustworthy and is a valuable asset to John Eagle Honda. He has taken care of the service on my 1998 Honda Civic for approximately seven years - since John Eagle Honda opened. He is representative of a great dealership. Thank you, Susan Thomas More