John Eagle Honda of Houston

John Eagle Honda sent me a competitive price quote via email. I confirmed price with salesman and manager before driving to the dealership to purchase the vehicle. Despite setting an appointment, the sa email. I confirmed price with salesman and manager before driving to the dealership to purchase the vehicle. Despite setting an appointment, the salesman was not prepared and was unable to answer questions I had asked earlier in the day. After an hour of waiting, he reveals that the quoted price was a "mistake", and that they could only honor it if I would agree to unwanted options that increased the price by more than 10% (excluding the destination charge). These options could not be excluded even if I ordered a new car and asked for them not to be included. Their price went from being very competitive to more than $1200 more than other quotes from reliable dealerships. They essentially used a 'price mistake' to perpetrate a Bait & Switch scam. Both the manager and salesman participated in the predatory sales tactic. For a dealership as lousy as this one to have such a high rating on dealerrater.com makes me question the truthfulness of this site's reviews. I will never consider doing any business with John Eagle Honda again. More

I currently own three Accords, all from John Eagle Honda. Clevester in new car sales has made the buying experience pleasant and very customer oriented. He has demonstrated that he wants to ensure repeat b Clevester in new car sales has made the buying experience pleasant and very customer oriented. He has demonstrated that he wants to ensure repeat business, and therefore does not pressure just to make a single sale. Richard in the Service Department is a prime reason why I keep coming back to John Eagle Honda. He does a very good job of explaining maintenance issues and accommodating customers with scheduling appointments and loaner cars. More

I own 2009 CRV and everytime I have been to John Eagle Honda I have been treated with the upmost respect and gotten my service and accessories quickly and the guys made you feel right at home. Great Custo Honda I have been treated with the upmost respect and gotten my service and accessories quickly and the guys made you feel right at home. Great Customer service!! They answered all my question! More

I have worked with John Eagle Honda since I moved to Houston in 1988. They have always been courteous and went far beyond what I have experience with other dealers. Recently I had my car repaired and Ri Houston in 1988. They have always been courteous and went far beyond what I have experience with other dealers. Recently I had my car repaired and Richard went out of his way to make sure I had a car for my 90,000 mile service, even though I came in at the last minute). I find that the Richard and the service team are Very attentive and they often know me by name when I come in. More

I've been dealing with Clevester ever since I bought an "83" Accord in 1983. He has always worked very hard to get me a "liveable price" as compared to other dealerships. This time he was able to get the c "83" Accord in 1983. He has always worked very hard to get me a "liveable price" as compared to other dealerships. This time he was able to get the car I wanted before you put all the expensive markups on the vehicle & he SOLD me the one upgrade that made sense. I paid you $501.17 more than what I could have paid elsewhere only because I wanted to reward Clevester for his hard work on my part. I defintely bought the car from Clevester & any referrals I give would be to see him! In summary(finally), the 4 "greats are all due to Mr. Douglas's efforts & the 1 "OK" is how I feel about your prices. More

We purchased our minivan from this dealership and have been using the service department ever since. Every one of the staff is helpful, going out of their way to make our experience the best it can be. been using the service department ever since. Every one of the staff is helpful, going out of their way to make our experience the best it can be. Jose in particular is always there with a smile and ready to run our car through the complimentary car wash or provide us with fabulous service whatever our needs at the time may be. We highly recommend this dealership for their service! More

Experienced very good customer service when I brought my vehicle in for repairs. Very polite, honest, and generous service. I would highly recommend this establishment to anyone with a vehicle that is able vehicle in for repairs. Very polite, honest, and generous service. I would highly recommend this establishment to anyone with a vehicle that is able to be serviced at a honda dealership. Would definitely give this dealership and staff 5 stars. More

Though I originally bought my Honda in 1997 at a College Station dealership, I have frequented John Eagle Honda for needed repairs since moving to Houston five years ago. When I first came to JE for servic Station dealership, I have frequented John Eagle Honda for needed repairs since moving to Houston five years ago. When I first came to JE for service, I was greeted by the most gracious young man. Danny greeted me at his desk and welcomed me to the dealership. He was genuinely concerned about getting all of my repairs taken care of while calming my fears about expenses. He shared that he also drove an older Honda, and we talked about common issues seen in our vehicles. You could tell that he truly knew what he was talking about. Danny quickly checked my car into service and was back very shortly with a very thorough report of the condition and expenses to be expected. I thanked him for his time and agreed to the repairs. I have had a few more instances to return to JE for repairs, and each time Danny has taken my phone call, scheduled the repairs around my schedule, and arranged for a loaner car if necessary. He even held onto, and took care of, a plant (gift) that I absent-mindedly left in the trunk of my car during repairs. Danny Wright is a genuinely nice young man, very knowledgable in his field, and JE is lucky to have him. More

I took my car to John Eagal Honda because it was in need of a service. A man by the name of Jose Santiago helped me. I was very pleased wit the good and friendly service. I would highly recomend both Jose a of a service. A man by the name of Jose Santiago helped me. I was very pleased wit the good and friendly service. I would highly recomend both Jose and John Eagle Honda to neone i loved it and i know they will! More

I purchased a cr-v from John eagle Honda almost 2 years ago, and have been bringing it in for my servicing ever since. Since the very first time I have been dealing with Danny wright in service. I have b ago, and have been bringing it in for my servicing ever since. Since the very first time I have been dealing with Danny wright in service. I have been driving for over 60 years, and have been to many dealerships throughout this time, and have never had even close to the customer service that I receive from Danny every visit. He is one of the most friendly people I hAve ever met in my entire life, every time I come in he seems very happy to see me, and greets me with a smile from ear to ear. I tell all of my friends to go buy a Honda just so they can go see Danny. I will only by hondas from now on no matter what, just so I can continue dealing with Danny and John eagle Honda. More