
John Eagle Honda of Houston
Houston, TX
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536 Reviews of John Eagle Honda of Houston
Outstanding service! I am sorry, ( I don't know his name) we also worked with a Gentleman in the finance dept that actually found the PERFECT car that my daughter could afford and the bank approved for name) we also worked with a Gentleman in the finance dept that actually found the PERFECT car that my daughter could afford and the bank approved for financing. Ronnie was the best! New customers for life! Everyone had a smile on their face, and appeared to really enjoy working there. More
I bought a certified used honda from this dealership back in July 2011, and needing a few repairs (which the warranty covered- thank goodness!), I got to meet Jeremy. Now, after an oil change and only a tota in July 2011, and needing a few repairs (which the warranty covered- thank goodness!), I got to meet Jeremy. Now, after an oil change and only a total of 3 visits; I can say that the experience has been the same each time I've been there. He has exceeded any expectations I ever had from a service center at any dealership. Jeremy calls and gives you detailed information about your vehicle and answers any questions you may have following. Although I'm just one of countless satisfied customers, and many others that go through the doors each day, I feel like I am given one-on-one attention while there, and that means so much more. More
Best service department around! I can always count on John Eagle to do the repairs correctly the first time, and to be honest and fair. They have repaired things for me that I didn't know was under warr John Eagle to do the repairs correctly the first time, and to be honest and fair. They have repaired things for me that I didn't know was under warranty, and didn't charge me for it (A/C). They don't try to scare you into doing everything right away. If something can be put off, they will tell you that. Jeremy Reardon is my go-to guy! More
Worst experience ever with a car dealer. Me, my wife and my baby went there on a weekend to have a look. We found one car that we liked and we were dealing on the price. We went out without buying it but we my baby went there on a weekend to have a look. We found one car that we liked and we were dealing on the price. We went out without buying it but we left our number and contact just in case. Next morning I received 3 calls on the cellphone and my wife other 3 and finally they told me my the price I offered was fair. It was early afternoon, I asked them to clean the car and I quickly left work to go there (like 2 hour on highway). Once there, I SIGNED the purcase offer in front of the sales man and I was waiting for my car with the money in my hand. In the meanwhile, other guys entered the store and since the were interested in the same car (but with financing, not cash, so I think they were supposed to buy at higher price), a manager rudly asked me to wait since it was not so sure I could take the car anymore.The salesman in th meanwhile was really surprisd about this and just told me he can't do anything. I watched those guys deal, test the car (that I already tested on saturday) and finally be credit approved. The manager waste my purchase offer and sold the car to the other guys, all of this asking me to wait 1 hour and taking time every time I was asking him news while my baby and my wife were ther with me. I don't know if this is right or not, but I was really upset by all of this since really, as costumer, I have never felt so bad treated before. More
I've bought a 2008 Honda CR-V new and recently a 2010 Civic Used from John Eagle and Mr. Douglas. Both experiences were excellent. He helped me find just the right vehicle at just the right price. I ha Civic Used from John Eagle and Mr. Douglas. Both experiences were excellent. He helped me find just the right vehicle at just the right price. I have owned many Honda vehicles and the maintenance department at this dealership is friendly and helpful, and having checked around, the price for repairs and maintenace are fair and better than other independent places plus they give you a free loaner car if you need it. My 1999 Accord,also a John Eagle purchase ran for 215,000 miles with their service group doing minimal maintenace to it over the years. More
I bought a truck from John Eagle Honda of Houston 2 days ago and it was the best experience I have ever had purchasing a vehicle. There was no haggling or the constant "let me check with my manager on that" ago and it was the best experience I have ever had purchasing a vehicle. There was no haggling or the constant "let me check with my manager on that" scenario. My salesman was very straight forward and extremely professional. I showed up to finalized the purchase of the truck and trade-in of my vehicle at 5:30 pm and was finished and driving off the lot before 6:30 pm the same day. At a lot of other dealerships, you would be leaving at 6:30pm the next day. Also, there were no "SURPRISES" or "GOTCHAS" when it was time to do the financing. I would whole-heartedly recommend John Eagle Honda of Houston and especially, Greg Cypher in the used-car department to anyone and not have one reservation about it. Thanks guys for making what always seems a very painful process, easy and enjoyable. More
I came to John Eagle Honda to get the brake system checked out on my Honda Pilot. Roger Hickey was my service consultant and I would recommend him to anyone. He was very helpful and friendly and he wa checked out on my Honda Pilot. Roger Hickey was my service consultant and I would recommend him to anyone. He was very helpful and friendly and he was extremely considerate to me (and my two small children) while we were there. He was very efficient and did a great job taking care of my car. Thanks Roger! More
Clevester was referred to me by a close friend who has bought several vehicles from him. My friend promised me I'd never visit another dealership after working with Clevester, and they were absolutely ri bought several vehicles from him. My friend promised me I'd never visit another dealership after working with Clevester, and they were absolutely right. I was in a time crunch to find a vehicle due to a motor vehicle accident that totalled my primary car, but Clevester helped make the situation a lot less stressful by operating without the typical high pressure sales tactics. He kept things slow and casual, at the speed *I* was comfortable with, and never pushed me to make a decision I wasn't yet comfortable with. I visited the lot THREE TIMES before I made a final decision, and even then, I didn't make a purchase until my previous vehicle claim had been settled. Clevester was supportive throughout the entire process and expressed empathy for my anxieties and concerns regarding claims, loans, costs, etc. Clevester was very knowledgeable about all the models I looked at, and I test drove two vehicles (the Fit and the Accord), and at Clevester's suggestion, also test drove the Civic. Even though I really liked the more expensive Accord, Clevester helped me keep an open mind regarding the Civic, just in case I wasn't comfortable with the higher price tag of the Accord. Boy was I surprised not to be pressured into a more expensive vehicle! I finally settled on the Honda Accord (which I'm still in love with 2 years later). I was able to negotiate a great price for my new vehicle, even though I had to deal with more than 30 minutes of the usual back and forth and waiting from the floor manager, who incidentally made rather snotty written remarks with each offer in what I can only assume was an attempt to make me feel guilty for haggling. It was easy not to react to his childish tactics, because I knew what I wanted and the maximum amount I was willing to spend, and I was perfectly willing to go elsewhere if I didn't get the deal I wanted. Clevester was very understanding during this process, and frankly seemed a little irritated by the manager's attitude. After nailing down a final price, I was even able find a better interest rate on my loan through Honda Financial then the ones I had gotten from both my bank AND my credit union! Since my purchase, I've visited with the lot with friends and made several referrals, and nearly EVERYONE purchased from this dealer with similarly good experiences. Given that the first several oil changes are free, I've also gotten into the habit of doing all my vehicle maintenance through the dealership, something I've never done before. With all the coupons I receive in the mail, the cost really isn't significantly more than the road-side "Jiffy-Lubes", and the service is SO much better! Everyone is very friendly and recognizes their regular customers, and the lounge area has good wi-fi and a nice snack area. On top of the free carwash with each service, I also really appreciate the option of scheduling my appointments online. You know, so when I remember I need an oil change at 1AM? ;) More