John Eagle Honda of Houston
Houston, TX
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527 Reviews of John Eagle Honda of Houston
Ryan Christopher did a great job on my service I would recommend him to anyone that has a Honda and every honda I will ever own ill be sure to get them serviced by Ryan. recommend him to anyone that has a Honda and every honda I will ever own ill be sure to get them serviced by Ryan. More
I always get great customer service with Ryan. And he takes the time to explain any issues clearly so I always feel I have a good understanding of what needs to be done. takes the time to explain any issues clearly so I always feel I have a good understanding of what needs to be done. More
I had brought my car in for service and oil change. It was a great experience and I will definately recommend you to my friends and family. Thank you! Megan Stephens was a great experience and I will definately recommend you to my friends and family. Thank you! Megan Stephens More
Ryan was amazing!! He offered amazing customer service! All of my future needs will be met through him! A great asset to the company! He provided prompt service and kept me informed on progress!! All of my future needs will be met through him! A great asset to the company! He provided prompt service and kept me informed on progress!! More
Everyone was courteous, professional, and project a sense that great customer service is a normal way of doing business at John Eagle Honda. Thanks to everyone! that great customer service is a normal way of doing business at John Eagle Honda. Thanks to everyone! More
I loved the respect that the gentleman gave me. He was I loved the respect that the gentleman gave me. He was very nice and kind. I also appreciated the service and care applied by Jonathon. I am definetl I loved the respect that the gentleman gave me. He was very nice and kind. I also appreciated the service and care applied by Jonathon. I am definetly coming back to conitnue my car's service, if I ever need anymore. Jon made me feel comfortable and determined to fix my issue. Thanks again! More
I called over and told Jonathon Nicasio that some times my car would not start up, he put me in a loaner car. We actually thought it was the battery and bought a battery from auto zone about a week before my car would not start up, he put me in a loaner car. We actually thought it was the battery and bought a battery from auto zone about a week before calling John Eagle. The car didn't act up on them, in the mean time i was still in the loaner car. They put in a Honda Battery at our request. After a few days the problem acted up again. That day, Jonathon put me back in the loaner car and said i would stay in it until my honda acted up on them. It was suggested that it may be the relay or starter. Jonathon suggested if we do anything to start with the relay because that was the least expensive part. We bought the relay and have not had a problem since. I bought my Honda here and they have serviced it from the beginning and we will always have them as our Dealer Ship. If there is a question or problem, we call Jonathon and we get an answer right away. The Delaer Ship is fair and honest and is always there when you need them! More
Great service! This is the only place I will take my vehicle. I would highly recommend to any of my friends, they have always treated me well. vehicle. I would highly recommend to any of my friends, they have always treated me well. More
I HAD THE WORSE EXPERIENCE AT THIS DEALERSHIP, I WENT IN LIKE 2 SATURDAYS AGO, AND I WAS ASKING THE MANAGER IF CAN LOWER THE CAR PRICE, AND HE WAS SO RUDE, MADE FEEL SO UNWANTED AND ALSO I FELT LIKE HE THOU LIKE 2 SATURDAYS AGO, AND I WAS ASKING THE MANAGER IF CAN LOWER THE CAR PRICE, AND HE WAS SO RUDE, MADE FEEL SO UNWANTED AND ALSO I FELT LIKE HE THOUGHT I WAS WASTING HIS TIME, SO I WENT TO GILLMAN ACURA AT 45n AND NOW IM DRIVING A WAY BETTER CAR, THEY WERE SO AMAZING TOTALLY DIFFERENT ENVIRONMENT. I'M SO DISAPPOINTED AT THIS HONDA DEALER BY THE WAY I HAVE A 786 CREDIT SCORE, SO THEY LOST A GOOD CUSTOMER More
Dealership is deceptive. I called on Saturday as I had a written interent quote from another dealer and wanted to know if they would match or beat that price. I will not provide the salesman's names as I a written interent quote from another dealer and wanted to know if they would match or beat that price. I will not provide the salesman's names as I thought they were honest and aboveboard. The person told me they would beat that 'drive out'price. Once I arrived at the dealership with my wife, we were showed the CRV we wanted to purchase and I noticed there were all these dealer add on options I did not want. I do take issue with their entire sales process where they tack on needless dealer 'add ons' like nitrogen filled tires for $150 and scotchgarding for $300. Zach Smith came out and said I was given an incorrect drive out price by the other dealer, that they were giving me a fake price they couldn't match. He would, however, take my deposit on another car that was coming in 'off the truck' and we would deal with the dealer add-ons as he said 'we'll cross that bridge when we get to it' Not being born yesterday and being all too familiar with bait and switch when I hear it, I declined and walked out. Needless to say, I went to the other dealership the following Tuesday and purchased the CRV I had wanted at their quoted interent price. I wouldn't recommend this dealership to ANYONE....... More