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John Eagle Honda of Houston

Houston, TX

4.3
527 Reviews

18787 Northwest Fwy

Houston, TX

77065

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527 Reviews of John Eagle Honda of Houston

October 04, 2012

Ryan Christopher did a great job on my service I would recommend him to anyone that has a Honda and every honda I will ever own ill be sure to get them serviced by Ryan. More

by honda290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christopher
October 04, 2012

I always get great customer service with Ryan. And he takes the time to explain any issues clearly so I always feel I have a good understanding of what needs to be done. More

by dorankrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christopher
October 04, 2012

I had brought my car in for service and oil change. It was a great experience and I will definately recommend you to my friends and family. Thank you! Megan Stephens More

by megan_stephens1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christopher
October 04, 2012

Ryan was amazing!! He offered amazing customer service! All of my future needs will be met through him! A great asset to the company! He provided prompt service and kept me informed on progress!! More

by dena.rodgersirwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christopher
October 03, 2012

Everyone was courteous, professional, and project a sense that great customer service is a normal way of doing business at John Eagle Honda. Thanks to everyone! More

by ripplm01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George & Xavier with Internet Sales
October 03, 2012

I loved the respect that the gentleman gave me. He was I loved the respect that the gentleman gave me. He was very nice and kind. I also appreciated the service and care applied by Jonathon. I am definetl More

by csclarissa
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Nicasio
October 03, 2012

I called over and told Jonathon Nicasio that some times my car would not start up, he put me in a loaner car. We actually thought it was the battery and bought a battery from auto zone about a week before More

by crusadergraphics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Nicasio
October 03, 2012

Great service! This is the only place I will take my vehicle. I would highly recommend to any of my friends, they have always treated me well. More

by T. A. Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Nicasio
July 19, 2012

I HAD THE WORSE EXPERIENCE AT THIS DEALERSHIP, I WENT IN LIKE 2 SATURDAYS AGO, AND I WAS ASKING THE MANAGER IF CAN LOWER THE CAR PRICE, AND HE WAS SO RUDE, MADE FEEL SO UNWANTED AND ALSO I FELT LIKE HE THOU More

by SANTOS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I DONT REALLY REMEMBER
March 01, 2012

Dealership is deceptive. I called on Saturday as I had a written interent quote from another dealer and wanted to know if they would match or beat that price. I will not provide the salesman's names as I More

by Frank1tx
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Smith
Mar 27, 2012 -

John Eagle Honda of Houston responded

Thank you again for sharing your comments. We desire to get better and appreciate all comments as they provide to us an indication of where we may improve. Every company out there messes up from time to time and regret that you experienced this. John Eagle Honda has won the President's Award 7 times, no other dealership in Houston can state this, which is an indication of our customers satisfaction. I understand your dissatisfaction, and certainly hope that your travels in your new Honda bring are great ones.

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