John Eagle Honda of Dallas - Service Center

Danny Wright is an excellent service advisor. He always returns calls to me promptly when I need service, very attentive and calls me with a description of the issue in a timely manner. I would highly reco returns calls to me promptly when I need service, very attentive and calls me with a description of the issue in a timely manner. I would highly recommend him and the entire service team at John Eagle Honda. More

Although it costs a little more than the average repair shop, I always get my car serviced here. They always provide great service, quality work, car wash and detailing included. I've never felt pushed t shop, I always get my car serviced here. They always provide great service, quality work, car wash and detailing included. I've never felt pushed to get work done that wasn't necessary and they are always sensitive to my time. The free Internet and comfortable waiting room area helps too. More

I took my car in because it seemed to be running a little hot. Come to find out, my engine block was cracked. I had a brief freak out moment but was quickly assured that it was covered under warranty and wit hot. Come to find out, my engine block was cracked. I had a brief freak out moment but was quickly assured that it was covered under warranty and within a few minutes was in a loner car heading home. More

I went to this dealer because they didn't put me on hold and never help me like another dealer. I needed a visor replacement and alignment (I assumed) and ended up getting my son's tires replaced. They we and never help me like another dealer. I needed a visor replacement and alignment (I assumed) and ended up getting my son's tires replaced. They were dangerously worn. I wasn't excited about spending the money at the time but wanted his car to be safe. I can't imagine using another dealer even though this is way out of my way (live next tollway 190). More

Service department: I have been to several honda dealerships in my life but i have never seen such a greedy service department. They quoted me 375 dollars for freon charging where almost 200 dollars dealerships in my life but i have never seen such a greedy service department. They quoted me 375 dollars for freon charging where almost 200 dollars were labor charges for the time their technician "waits" while freon is charging!! I had 900 dollar regular "maintenance" service done from them a month before and my air-conditioning had not been working since then in the first place. The service advisor - Rudy young was absolutely rude and treated me like he was doing a favor on me and ran away from the simplest explanations about the service work he was recommending. I got the same work done from a auto repair shop within a block from john eagle honda for 120 bucks. Stay away from the service department, honestly, for 3 times the reasonable price its not worth it. More