John Eagle Honda of Dallas - Service Center

Great service! Edgar Juarez was my service advisor. He was very professional, courteous and kept me informed at all times. There was no wait time, my vehicle was tak Edgar Juarez was my service advisor. He was very professional, courteous and kept me informed at all times. There was no wait time, my vehicle was taken for its oil change and other maintenance services right on time and was returned to me washed and vacuumed. It’s always a great experience here. Keep up the good work! More

Excellent service team Top notch service team! Excellent customer service experience every time I come in. They make sure to explain in-depth the repairs and cost. Than Top notch service team! Excellent customer service experience every time I come in. They make sure to explain in-depth the repairs and cost. Thank you all! More

Great experience, 1st time at dealership. The service department was very accommodating. Mr Hernandez was friendly, detail oriented and kept me posted on the status of my car. I had a great e The service department was very accommodating. Mr Hernandez was friendly, detail oriented and kept me posted on the status of my car. I had a great experience, I didn’t have an appointment but took care of my car right away. The service department did a great job on my car. More

Considerate customer service A phone call to explain repairs needed was thorough and our rep offered options based on urgency of each item. He was thorough and where it was possi A phone call to explain repairs needed was thorough and our rep offered options based on urgency of each item. He was thorough and where it was possible to reduce labor costs he did. More

Great service My family and I always have had Honda's. The service by far has been something that I have appreciated. Today's visit stood out because it was the fi My family and I always have had Honda's. The service by far has been something that I have appreciated. Today's visit stood out because it was the first time I have been asked to complete the survey. Sometimes they bribe you with it in the beginning so the service is a reflection of wanting that great review. Not like that this time, the service was great and then at checkout I was asked. So why not!? Often times we have great experiences and don't share them but will for those moments of bad experiences. great job guys! More

Oil Change Edgar was very friendly and professional. The service took a little longer than I expected but it didn’t bother me. Everyone at Eagle Honda is great! Edgar was very friendly and professional. The service took a little longer than I expected but it didn’t bother me. Everyone at Eagle Honda is great! Very happy to have purchased my vehicle from this location. More

Great experience at John Eagle Honda of Dallas I went in for a tire rotation and they were quick and efficient. While there, they discovered a nail in my tire and patched it up quickly for me. They I went in for a tire rotation and they were quick and efficient. While there, they discovered a nail in my tire and patched it up quickly for me. They also gave me a complimentary wash & vacuum. Customer service was very good there and they made me feel comfortable and welcomed. I would definitely go back again and recommend to anyone looking for good service of their vehicle. More

Jose Hernandez is a huge benefit to John Eagle Honda and all it’s customers. He kept me updated on my situation and did exactly what he said he would do for my situa is a huge benefit to John Eagle Honda and all it’s customers. He kept me updated on my situation and did exactly what he said he would do for my situation. A++ customer service. More

Excellent service; courteous employees The service at this dealership is excellent. I have been there about three times now and they are always very good. I was spoiled by the excellent s The service at this dealership is excellent. I have been there about three times now and they are always very good. I was spoiled by the excellent service at the Houston location of John Eagle Honda where I bought the car. The Dallas guys are every bit as good! Very honest, professional crew. More

Excellent service and value I brought my Civic Si in for a minor repair covered by the warranty. The service department handled my repair promptly and efficiently. I will bring m I brought my Civic Si in for a minor repair covered by the warranty. The service department handled my repair promptly and efficiently. I will bring my car in again. More