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John Eagle Honda of Dallas

Dallas, TX

4.8
3,230 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,230 Reviews of John Eagle Honda of Dallas

December 09, 2025

Thank you for sharing your positive experience! It is wonderful to hear that Marcus and Anyssa provided excellent customer service during your visit to the dealership, and that you appreciated thei More

by Tomhdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero
Dec 09, 2025 -

John Eagle Honda of Dallas responded

It's great to hear Marcus and Anyssa took such good care of you, Tom. Thank you for choosing John Eagle Honda of Dallas and for sharing your experience.

November 29, 2025

Mr.Webster has outstanding customer service and did an excellent job finding the right car for me and my family. Even though I was in a hurry Mr.Webster found me exactly what I asked for. He was respectfu More

by kris10.cortez2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja’Quory Webster, Marcus Yates, Vartan Mikhitarov
Dec 01, 2025 -

John Eagle Honda of Dallas responded

Congratulations on your new car! It's wonderful to hear that Mr. Webster could get you what you needed in a timely manner. We are flattered by your recommendation, and we hope to see you back at John Eagle Honda of Dallas soon!

November 28, 2025

Mahmoud Elgarhi at John Eagle Honda was a true professional and a pleasure to work with when we recently purchased our 2026 Honda CRV! From the first friendly handshake, Mo listened to what we we More

by r-n-j@prodigy.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmoud Elgarhi
Dec 01, 2025 -

John Eagle Honda of Dallas responded

We’re thrilled to hear about your experience with Mahmoud at John Eagle Honda! It’s wonderful that Mo’s professionalism, dedication, and ongoing support made your CR-V purchase smooth and enjoyable. Congratulations on your 2026 CR-V, and thank you for sharing such kind words!

November 22, 2025

I had an easy and smooth experience picking out and purchasing my new car. Rosaili was very helpful throughout the process! More

by Nina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosaili Ramos
Nov 24, 2025 -

John Eagle Honda of Dallas responded

Nina, thank you for choosing John Eagle Honda of Dallas! It's great to hear that Rosaili made the process smooth and easy. Enjoy your new car!

November 22, 2025

I had an absolutely outstanding experience working with Mahmoud Elgarhi at John Eagle Honda Dallas! From start to finish, Mahmoud delivered exceptional service, genuine professionalism, and a level of care More

by jlavenski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmoud Elgarhi
Nov 24, 2025 -

John Eagle Honda of Dallas responded

We're ecstatic to hear about your outstanding experience with Mahmoud at John Eagle Honda of Dallas! Congrats on your new 2026 Honda Civic Sport Touring Hybrid! Your glowing feedback means the world to us—enjoy every mile!

November 21, 2025

Rosaili was professional patient and hardworking throughout our lease process always with a smile. We were delighted with her service More

by Sriranjani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosaili
Nov 24, 2025 -

John Eagle Honda of Dallas responded

Sriranjani, we love to hear that Rosaili made your leasing experience a smile-filled success! Thank you for choosing John Eagle Honda of Dallas and sharing your feedback. Safe travels!

November 13, 2025

Everyone in the service department was kind, and the service was fast. The courtesy drive was wonderful! More

by JJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennyfer Lopez
Nov 14, 2025 -

John Eagle Honda of Dallas responded

We’re so glad to hear you had a positive and efficient service experience with us! It's great knowing our team left such a good impression. Thank you for choosing John Eagle Honda of Dallas. Safe travels!

November 08, 2025

Bobby Jefferson III delivered exceptional, compassionate service—efficiently securing my HRV with unforgettable care and expertise. More

by Battlessarah32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Jefferson III
Nov 10, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your fantastic feedback about Bobby's compassionate and efficient service! We're delighted he was able to assist you so thoroughly. Enjoy your HR-V, and thanks for choosing John Eagle Honda of Dallas!

November 06, 2025

Joel, my Service writer, took great care of me. He booked my service date, greeted me on arrival and kept me well informed of the service inspection and needs. I appreciate Joel’s communication and More

by Mark Reasons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Nov 06, 2025 -

John Eagle Honda of Dallas responded

Mark, we are thrilled to hear of Joel's excellent support and we truly appreciate your business over the last six years. Thanks for choosing John Eagle Honda of Dallas and for your glowing recommendation. Until next time!

November 05, 2025

They had the car I wanted for my daughter and I understand used cars are as is but I did not find out until after I paid cash for my vehicle it only came with one key and no push button FOB. I’m go More

by Ksndmart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Luis Flores
Nov 06, 2025 -

John Eagle Honda of Dallas responded

Hello, Thank you for sharing your feedback. It is regrettable to hear about the frustration regarding the missing key and push-button FOB. We understand how important safety and convenience are, especially for your daughter, and it’s disappointing that this detail wasn’t communicated before your purchase. While pre-owned vehicles are sold as-is, we should have been clearer about what was included. I’d like the opportunity to review this situation and explore possible solutions. Please reach out to me directly at vartanmikhitarov@lithia.com so I can assist you. Thank you, Vartan Mikhitaro New Vehicle Sales Manager vartanmikhitarov@lithia.com

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