Joey Accardi Chrysler, Dodge, Jeep, Ram

Three weeks and still don't have my vehicle back My 2018 Jeep Compass (14,500 miles) was towed to the dealership to have the battery replaced. One day later, I was told everything was fixed and I co My 2018 Jeep Compass (14,500 miles) was towed to the dealership to have the battery replaced. One day later, I was told everything was fixed and I could pick up my vehicle. After driving less than a mile off of the lot, the vehicle began shaking, the RPMs shot up to 7,000, and the it stalled in the middle of an intersection nearly causing a three car accident. I was able to coast back to the vehicle, only to be told 'we'll be in touch.' In addition, they provided me loner vehicle with a quarter-tank of gas, completely dirty, smelling like a fast-food restaurant, and with the 'oil change required' indicator illuminated. During the past three weeks, I have been told repeatedly that 'we're just waiting on parts to be delivered to fix an electrical issue.' As if we live in a world we're FedEx and UPS don't have one-day delivery. Obviously, the battery replacement was not done correctly and no one even bothered to take the vehicle for a quick test drive - causing the transmission issue, along with the other electrical problems. However, after the second week, one of the manager's (Tony) finally called me and began the conversation by saying, 'Matt, I was handed a piece of paper with your name on it and someone told me to call you.' He had no idea of the situation, nor did he know that my vehicle had been sitting in his service department for over two weeks. During that conversation, he let it slip that the entire transmission was being replaced. That was a little more than the simple 'electrical issue' that I had previously been told. Today, after a total of three weeks, the service department informed me that they are still awaiting parts and that it will be at lease another week until my vehicle is ready. I have never heard of a car repair taking an entire month! I've even informed the manager that I would like to sell the vehicle and speak with someone about possibly leasing a Jeep Wrangler. A week after sharing that information with the manager and again toady with the service department manager, nobody from the dealership has even reached out to me to discuss making a deal. Safe to say, this dealership couldn't care less about servicing the customer nor even attempting to make up for this incredibly terrible customer service experience. Without a doubt, the worst dealership I have ever been to. More

Great experience!!! A huge thanks to Craig for making the whole process as quick and painless as possible! Looking for a new vehicle can be stressful, to say the least. H A huge thanks to Craig for making the whole process as quick and painless as possible! Looking for a new vehicle can be stressful, to say the least. However, Craig was a true professional and very up-front with us. I feel confident having given him our business and will continue to do so in the future! More

Keri is great! Working with car sales people can be outright dreadful. Keri is a no nonsense, no pressure sales person. She acts more like a car buying coach than a Working with car sales people can be outright dreadful. Keri is a no nonsense, no pressure sales person. She acts more like a car buying coach than a sales person. Very refreshing. More

User friendly Very knowledgeable team, great experience, deal was completed mostly remotely , quick and easy. I would definitely recommend Joey Accardi Chrysler Do Very knowledgeable team, great experience, deal was completed mostly remotely , quick and easy. I would definitely recommend Joey Accardi Chrysler Dodge Jeep Ram Subaru Pompano Beach More

Jeep Wrangler Trade and Purchase This is my second time purchasing a new Wrangler from Joey Accardi and each experience has been an absolute pleasure. Our sales person, Craig, was an This is my second time purchasing a new Wrangler from Joey Accardi and each experience has been an absolute pleasure. Our sales person, Craig, was an a straight-to-the-point kind of guy and I never felt pressured or uncomfortable. I wasn’t sure what my options were when I came in and Craig spent a ton of time figuring out what would work best to fit my life and budget. Craig made car buying easy and I would recommend anyone searching for a new or used Jeep to stop in and ask for Craig! More

Service They did a complicated warrantee repair and it appears the job was done correctly the first time.. This is great. However there was some grease spot They did a complicated warrantee repair and it appears the job was done correctly the first time.. This is great. However there was some grease spots that had to be dealt with on the seat door & steering wheel however I was pleased and will use their service department again More

A great experience From the moment we drove into the lot until the moment when we drove off with our new Jeep Grand Cherokee, we received nothing but the very best atten From the moment we drove into the lot until the moment when we drove off with our new Jeep Grand Cherokee, we received nothing but the very best attention. From our salesman to the manager, to the financial, all was done with upmost respect, attention, professionalism and kindness. Thank you for making it so easy. More

Great service We went today and returned our leased car and began a new one. Dean was our sales person. He was friendly and courteous. He initially explained our le We went today and returned our leased car and began a new one. Dean was our sales person. He was friendly and courteous. He initially explained our lease options , ascertained our requirements and began to search on- site vehicles. None completely met our request. There was a vehicle at another location. Antar, the new sales manager,then met with us. He was welcoming and very professional , We discussed more options, ran more numbers and came to a positive conclusion. Antar was excellent to work with. Dwight, in finance, made that event move smoothly and as painless as possible. Dean came back went over the new vehicle explaining things and said comeback in a week with operating questions Overall, it was a positive experience and we will recommend the Joey Accardi dealership. More

Awesome Pain Free Experience This is my go to dealership. I bought cars from Joey's father. I believe that I leased my 6th or 7th car from the Accardi's yesterday. 2nd in 2 years. This is my go to dealership. I bought cars from Joey's father. I believe that I leased my 6th or 7th car from the Accardi's yesterday. 2nd in 2 years. 1 for my daughter and this one for my wife. Next year will be my turn. We have turned into a Subaru family. Safe and reliable. There is a tangible family atmosphere here. They all work as a team. If you tell them what you want/need, they will get you in that vehicle. There is really no need for me or my family to shop anywhere else. This is our place, we are part of the family. More

good experience people at dealership were very pleasant and friendly, took care of my problem quickly and Was on my way very pleased and place was comfortable to wait people at dealership were very pleasant and friendly, took care of my problem quickly and Was on my way very pleased and place was comfortable to wait in More