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Joe Machens Capital City Ford
Jefferson City, MO
7,543 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,543 reviews
June 05, 2025
Very professional, kind and easy going. Very easy to work with and got me what I wanted and didn’t waste my time, very respectful Very easy to work with and got me what I wanted and didn’t waste my time, very respectful More
by kristofereoff
Verified Customer
June 05, 2025
Poor communication, missed deadlines and lied when it came to execution of paperwork and mailings. Won’t buy any additional fleet vehicles came to execution of paperwork and mailings. Won’t buy any additional fleet vehicles More
by accounting13
June 05, 2025
Exceptional! I purchased a 2023 F150 online the other day (it's still in your garage waiting for transport to OR). Kaden was very thorough with all aspects of the I purchased a 2023 F150 online the other day (it's still in your garage waiting for transport to OR). Kaden was very thorough with all aspects of the transaction. He was very timely in acquiring information and disseminating it to me. More
by jstaud63
June 05, 2025
The sales person Bo Havin worked hard through different trucks to find the model I wanted. This is the second vehicle I have bought from Bo and will definitely be going back to him for my next purchase. trucks to find the model I wanted. This is the second vehicle I have bought from Bo and will definitely be going back to him for my next purchase. More
by jon
Employees Worked With
June 05, 2025
We enjoyed working with ford they listen to what we wanted and helped us find it wanted and helped us find it More
by rwhe4
June 04, 2025
Scott worked very hard to get my business. Very helpful with the whole experience.he’s a great guy as well once I got to know him, very personable. Very helpful with the whole experience.he’s a great guy as well once I got to know him, very personable. More
by Tharon.lowry
Employees Worked With
June 04, 2025
Great customer service experience very knowledgeable and happy with the purchase. I would be happy to buy my next car there happy with the purchase. I would be happy to buy my next car there More
by sroz0001
June 02, 2025
Salesman was very informed and friendly. Everyone did all they could to make the deal go through. We have bought our last two vehicles from Joe Markham’s Ford in Jefferson City. I’m sure we Everyone did all they could to make the deal go through. We have bought our last two vehicles from Joe Markham’s Ford in Jefferson City. I’m sure we will buy our next there as well. More
by 1natetgreat
June 02, 2025
Bo Heavin was my salesmen and had a great experience. He put no pressure at all on me to buy and Bo was willing to show me other models with no urgency of feeling rushed. He answered all my questions an He put no pressure at all on me to buy and Bo was willing to show me other models with no urgency of feeling rushed. He answered all my questions and I know I can reach out to him today if needed. I am extremely happy with my SUV which is certified gold. When I am ready for another vehicle I will return to Machens and work with Bo Heavin again, highly recommend. More
by marsha.imbrogno
June 01, 2025
I was helped by Keith in sales and Josh in finance. They were both extremely knowledgeable and helpful. They were both extremely knowledgeable and helpful. More
by jlwilson
