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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.4
737 Reviews

737 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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February 14, 2023

Was early for my appt and they took me right in and had me rolling again asap. More

by CHRISGUNTER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G Flores
Feb 17, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 13, 2023

Great sales team, no pressure to buy. They try to get you the best deal possible, and a great service department. More

by dalderman66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jheyson Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bootsy Barnes, G Flores
Feb 16, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2023

Had an appointment setup for 8:15 for an alignment and oil change finally made it out at 11:30 my truck still pulls to the right and now makes a noise in the front end also asked for a printout before a More

by Alexander.steve46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camron Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Alexander - we've attempted to reach you and see if we can get everything situated for you. Can you please reply to our Customer Relations Manager, Teah?

Feb 08, 2023 -

Alexander.steve46 responded

At the dealersip now said it will be several hours before they can get to it im waiting

January 11, 2023

I wish they would include a carwash when my car is in for any kind of service More

by SPEEDY0825
Recommend Dealer
Yes
Employees Worked With
Bro
Jan 13, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 09, 2023

Everyone is very nice, polite, and helpful. Very good service. I Highly recommend coming here. More

by amberjackson8105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 12, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

January 05, 2023

The staff was so kind & I was in and out really quick for my oil change. More

by KRISTICRUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zipperer
Jan 06, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi Kristicrump, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 04, 2023

Seems like there is a big commutation gap between management and service, brought Jeep in for service and found my air filter wasn’t even clapped down, ordered a new hub cap and was put on broken whe More

by STRING1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 04, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

This is unacceptable and I am sorry to hear this is from our dealership. So I can identify your information in our customer database, can you please email me your contact information at joe@jimmybrittauto.com? I'd like to get to the bottom of how this happened.

January 04, 2023

Spoke with Mr Todd service manager and he assured me that I wasn’t forgotten and ask for me to bring Jeep in to dealership to handle the issues.. thank you Mr Todd also let me know that my service advisor I More

by STRING1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mr Todd
Jan 06, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2022

Had to call and check on the Jeep 3 times during the week. Then supposed to ready for pickup Saturday morning, I called and was told it would be completed by the end of the day. Picked up on Saturday More

by Ron Simmons
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bree
Jan 02, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi Ron, we regret to hear that you are displeased with your recent experience with us. Please reach out to Don Ruguleiski at (912) 871-7250 so we may assist you in moving forward towards a resolution.

December 29, 2022

We always receive fast, reliable, and friendly service at Jimmy Britt. Will not go anywhere else. More

by Robinb2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayon Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braedon Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bootsy Barnes, Reese Camak
Jan 01, 2023 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

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