Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
663 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Poor communication. Poor coordination (delivered wrong part, delaying repairs), poor quality workmanship (vehicle OBD throwing code the MINUTE vehicle driven off the lot Poor coordination (delivered wrong part, delaying repairs), poor quality workmanship (vehicle OBD throwing code the MINUTE vehicle driven off the lot. This was related to electrical connections not made by the “mechanic”, various brackets and small plastic parts not properly put back together or broken in the engine compartment…I hope this isn’t indicative of the quality of repair inside the engine and not readily visible), and liars (got charged for a test drive post repair that clearly didn’t happen). More
Service was fantastic and easy to deal with. Bubba Hice is the best Service Manager I've ever dealt with. Bubba Hice is the best Service Manager I've ever dealt with. More
Tires have dry rot and splitting starting and it was a certified used. I made my concerns clear and they felt the tires were fine but I still disagree to each their own not going to lose sleep over it. T certified used. I made my concerns clear and they felt the tires were fine but I still disagree to each their own not going to lose sleep over it. The truck also had an alignment issue and not yet had the used car inspection done. I made my concern clear and they said they fixed it and found issues with the alignment but when I left the dealer the steering wheel was still cocked to the right when driving straight and straightening the wheel made it pull left. I asked for the alignment report to be emailed and have not received it. I spent 4 hours there just to leave with an oil change, inspection and new wipers. If they did do an alignment they need to send that tech back to training. More
Customer service is very good! The girls in the service dept on Saturday went above and beyond to make sure everything went smoothly! The girls in the service dept on Saturday went above and beyond to make sure everything went smoothly! More
Josh was very friendly and helpful. This was a much better experience than last time! Will ask for Josh next time :) This was a much better experience than last time! Will ask for Josh next time :) More