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Jimmy Britt Chrysler Jeep Dodge RAM

Statesboro, GA

4.6
2,455 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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7188 Veterans Memorial Pkwy

Statesboro, GA

30458

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Showing 2,455 reviews

May 05, 2025

David was very helpful and kind. He stayed late to help get us in a vehicle. The process was easy. Will highly recommend David and the entire Jimmy Britt staff. More

by timothybirde4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you so much for choosing us!

May 04, 2025

Brian was fantastic, going over the vehicle and giving a test drive. Jheyson made the paperwork process quick and efficient! This is our 3rd vehicle bought from Jimmy Britt and will not be the last. More

by kajudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayon Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jheyson Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camron Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Napper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Boomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thank you so much for choosing us!

May 03, 2025

I normally always take my car here for service. So far, I’ve been satisfied. Thank you! More

by znkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Thank you so much for trusting us with your vehicle!

May 01, 2025

Bought a 2025 Dodge Ram 1500 Big Horn that had previous body work done and repainted and never disclosed. Once he became aware of the situation all communication stopped!! I know have a vehicle that has t More

by Dnkpye
Recommend Dealer
No
Employees Worked With
DJ Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello David - We completely agree with you that something should be done about your issue. As we stated, zero work (paint or otherwise) was done on the new vehicle you purchased by our dealership, which means the only explanation is the scratch occurred at the factory and they repaired it there before transport to the dealership, but we have confirmed nothing has been fixed/repainted at all on your vehicle while on our lot. I believe we connected you with Stellantis and fully support your efforts to get the manufacturer to solve your issue. We're certain Ram will find a way to assist you. Again, it is incredibly rare that this happens, but we do expect Ram corporate to take care of you.

May 03, 2025 -

Dnkpye responded

As I stated more than once, the claim with Chrysler Stellantis was denied because they say that it wasn’t a factory issue. A local CJDR dealership stated that it was fixed and repainted after the factory because it’s not factory paint. The salesman Brett Poulton helped me scrap off white dots on interior of front door during delivery, which I assume is wet sand, bondo or buffing liquid and paint broke off door hinge bolts so door could get realigned. Pretty bad when you buy a new truck and attorneys have to be brought in on it!! Disgraceful!!

May 06, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

After our last conversation with Stellantis, they would not confirm or deny any paint work being done on the vehicle, as they will not respond back. For that reason, we strongly support your intent to get this resolved. Given that we have confirmed internally multiple times that no damage or work was done to your new vehicle while on our lot, and your personal mechanic stated there was paint work, they next course of action would be for you to directly contact Stellantis. Please call them at 800-992-1997.

May 06, 2025 -

Dnkpye responded

Stellantis was contacted directly and a claim put in by myself. Once again let me state claim was DENIED because it wasn’t done at factory!!! This is their words not mine!!!

April 30, 2025

Nice dealership. Service lacking after the sale. We were given no documentation when we left. Nothing that showed we even purchased the truck. No copies of what we si More

by pamlawsc21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jheyson Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Camron Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to Don Ruguleiski at (912) 871-7250 so we may identify ways to improve your experience.

April 28, 2025

We’ve bought 4 vehicles, 1st 3 everything went Great. This last was the worst experience ever. This will be my last purchase with this dealership, and I will never recommend them again. More

by JAMES.WEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Byron Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Hicks
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rayon Linton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Clear
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schnettler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We're incredibly sorry that it took so long for us to have your brand new vehicle serviced and repaired prior to you taking delivery. While we are glad we were able to provide you transportation during the delay, we also understand how frustrating it can be to wait on the vehicle you just purchased to be finished with repair and reconditioning. We apologize sincerely.

April 28, 2025

Everyone here was GREAT! especially Mrs. Cooper , she made me feel very welcomed & comfortable, she will make sure you leave happy & satisfied with your new vehicle More

by Deebarnes21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jheyson Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chrysler Dodge Jeep Ram. Thank you so much for choosing us!

April 26, 2025

Don’t have much experience with them yet, but so far it seems like a good dealership. More

by HMATHEWS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we're pleased to know we have been able to exceed your expectations Thank you so much for choosing us!

April 26, 2025

They were professional, nice and got the job done in a reasonable amount of time. Also, they called when it was ready. Great service! More

by MLASTI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, It is great to hear everything was done quickly and to your satisfaction! Thank you so much for choosing us!

April 24, 2025

Made an appointment with Chris to install an electronic brake controller on my 2020 Ram 1500. They started the work on my truck as scheduled and were on time with the completion of the work. Final price More

by GC5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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