Jim Shorkey North Hills Chrysler Dodge Jeep Ram

Jesse, Manager (did not get his last name) was easy to work with and made the buying process easy and quick. Jeff Robinson was my sales person and lacked experience. When I went to pick up my Grand Cherok work with and made the buying process easy and quick. Jeff Robinson was my sales person and lacked experience. When I went to pick up my Grand Cherokee it was parked off a way in the parking lot and the car was covered in black little specks all over the roof and the hood. Jeff explained it was parked under a tree and he didn’t notice how dirty it was. He then asked if I wanted it run thru the car wash. I’m not sure why that was even a question but he ran it thru the car wash and brought it back all wet thinking this was acceptable. My husband asked for the manager and unfortunately Jesse was off and Alfred Collymore, the assistant manager was behind the desk in the showroom. He told him it was the worst car delivery he had ever experienced and the car was filthy when Jeff knew we were coming to pick it up. Alfred was rude and arrogant stating I have no idea who you are, what you bought or who your salesman is. Instead of asking questions to help the situation he repeated several times he knew nothing about the situation. He never got up out of his seat to see the condition of the car or try to resolve the situation. Dan Philips, who was standing nearby and heard the conversation came over and said I will take care of this and have your car detailed right away. He came back and assured us he had 3 guys detailing the car and apologized for the wait. When the car came out it was clean and dry. Alfred never got out of his seat and should not be managing a car dealership with his attitude. Dan who is an inventory manager knew more about customer service than Alfred. So yes the delivery of my vehicle ruined the start of a good experience. I will not be returning to Jim Shorkey to purchase a vehicle. More

Stay away from this dealership! ! They cost me so much money on lawyer fees, gas driving an hr back and forth and just 10 months of absolute stress! I waited over a year to find the ! They cost me so much money on lawyer fees, gas driving an hr back and forth and just 10 months of absolute stress! I waited over a year to find the bikini blue jeep that I'd been searching for. Instead of being happy the next day I found that tailgate was CRACKED and the paint bubbling issue that was promised to be repaired with this $6000 extended warranty, i was then told was not covered!! I was forced to hire a lawyer and they still had my jeep for over 4 solid months. I drove my jeep less than 2 months of paying $750/month on a jeep that I technically owned for 8 months at the time! They are HORRIBLE and I would NEVER recommend them!! More

Incomplete repairs , was unable to get warranty repairs finished until I took to another dealership that determined it was Shorkey’s service team errors that caused the ongoing problem, once presented with finished until I took to another dealership that determined it was Shorkey’s service team errors that caused the ongoing problem, once presented with the evidence from another dealership that stated they would gladly reimburse / never happened - they then said they would work out a deal on trade in that included the reimbursement $ in the deal, A few days later I went in to look at a 49k price advertised Ram but when I got there & crunched the numbers, they changed the price to a 53k base price ram due to some special US bank program only to get the 49k price , nothing was in the advertisement stating this, I am still waiting for reimbursement that said they would give 3 months later & they don’t even return my calls now. Definitely never buying a new vehicle from that location again, guessing I gotta go file a claim if I havv be e any hopes of getting reimbursed for the $ they cost me / not even gonna talk about the dmg the incomplete repairs did to shorten life of the vehicle.. More

Alexander Danley aka bowtie sales person is the best hands down!!! I purchase a hellcat couple months ago love my vehicle thank you. I will be doing more business with you in the future hands down!!! I purchase a hellcat couple months ago love my vehicle thank you. I will be doing more business with you in the future More

I have now bought three vehicles from Alex “The Guy With The Bow tie” Danley. Each vehicle has been perfect and perfectly priced. He got me extremely low interest rates and made my payment exactly what I wa The Bow tie” Danley. Each vehicle has been perfect and perfectly priced. He got me extremely low interest rates and made my payment exactly what I wanted. The third vehicle he did all my paperwork while I was at work - all I had to do was bring a check for the down payment and pick up the vehicle! Super knowledgeable, more than a salesman. He is a consultant and won’t let you make a bad move financially. Highly recommend More

Alex is the best in Pittsburgh! I went to him for my car needs twice now & he never disappoints! Ended up driving off the lot in exactly what I wanted. Looking forward to doing busi I went to him for my car needs twice now & he never disappoints! Ended up driving off the lot in exactly what I wanted. Looking forward to doing business in the future. More

I’ve purchased and leased vehicles from Alex Danley (The Guy with the Bowtie), and I seriously will never work with anyone else again. Alex goes above and beyond for his clients to ensure they are knowledge Guy with the Bowtie), and I seriously will never work with anyone else again. Alex goes above and beyond for his clients to ensure they are knowledgeable in their decisions with their vehicles and are comfortable throughout the purchasing/leasing process. He works with the customer in mind, and that is so difficult to find anymore. Alex is a genuine guy who truly cares about his clients; he always made time for me to answer questions I had and truly understand my specific buyer profile. I cannot recommend him enough if you’re looking for a straightforward experience with a professional who is both knowledgeable and friendly! Ask for the Guy with the Bowtie! More

Bought my car 2 years ago (will be purchasing my future cars as well) and I’ll still highly recommend #theguywiththebowtie Alex Danley. He makes the impossible possible. Caters to your wants and needs. Als cars as well) and I’ll still highly recommend #theguywiththebowtie Alex Danley. He makes the impossible possible. Caters to your wants and needs. Also he doesn’t just SALE you a car…he sales an experience ✨ More

Very pleased with Cody and the entire team. Very knowledgeable and personable. Highly recommended for a vehicle purchase. Very knowledgeable and personable. Highly recommended for a vehicle purchase. More

Worked with Cody Stone on the purchase of my 2016 Jeep Patriot and I can't say enough about how helpful, quick and stress less he made it. I am very happy with my purchase. I'm a Jeep girl now and love Patriot and I can't say enough about how helpful, quick and stress less he made it. I am very happy with my purchase. I'm a Jeep girl now and love it. More