Jim Norton Toyota of OKC

Terrible dealership Spend your money elsewhere Jim Norton Toyota is not the place to buy your vehicle we secured financing for $32,000 vehicle over a week ago we were to Spend your money elsewhere Jim Norton Toyota is not the place to buy your vehicle we secured financing for $32,000 vehicle over a week ago we were told a week from now we need you guys to bring the trade-in to complete everything we will hold the vehicle for you guys until you show up that day well we showed up from Texas a 3 1/2 hour drive with our vehicle that we were told before our appointment actually started that the vehicle was sold before we got there now this is not the right way to do business especially if there’s already secured financing for that particular vehicle we were speaking with the salesman and we found out that the main reason they sold that vehicle before we arrived was because the deal made a little bit more money then original deal that we made over a week ago that is still not the right way to do business when someone signs a credit app and you submit their credit and their credit take some negative points because of you submitting it and we except the terms of the approval that we got and then you sell the vehicle from under us not a good way to do business and the worst part of all of it is that the sales manager Craig Webster kept looking at us like we were stupid he kept looking down on us as if we were good enough to be in that dealership Truth be told we could buy anything we wanted in that dealership just if you’re looking to spend your money and get the most bang for your buck do not go to Jim Norton Toyota More

Good Buying Experience Recently purchased a 4 Runner after visiting several other dealerships. Honest and fair buying process. Very pleased with process and pricing. Receive Recently purchased a 4 Runner after visiting several other dealerships. Honest and fair buying process. Very pleased with process and pricing. Received a good value on my trade. More

Knowledgeable, productive and satisfied I went in thinking I might look for a car. I walked out with exactly what I wanted., thanks to the polite, knowledgeable, helpful sales rep. She rea I went in thinking I might look for a car. I walked out with exactly what I wanted., thanks to the polite, knowledgeable, helpful sales rep. She really listened to what I was looking for and she made every effort to oblige. I feel like I have a new friend at the dealership More

if u want a dealer to work for you , jim Norton is your pla never had a dealer work this hard for me , honestly never had anyone work this hard to get the car I was after, an they got me financed never had a dealer work this hard for me , honestly never had anyone work this hard to get the car I was after, an they got me financed More

Crystal!!! I had a wonderful experience purchasing a new vehicle here. Krystal was fantastic and made the entire process painless and quite enjoyable. Krystal de I had a wonderful experience purchasing a new vehicle here. Krystal was fantastic and made the entire process painless and quite enjoyable. Krystal deserves a pizza party at the very least. Preferably a bigger bonus...Employees like her are what make employers like Jim Norton successful. The lady at the front desk was very nice as well! Thank you all! More

Excellent sales service The car I found online turned out to not have the right options I was looking for. Krystal and Heath found a vehicle with the correct options and wen The car I found online turned out to not have the right options I was looking for. Krystal and Heath found a vehicle with the correct options and went above and beyond to get me in the car I wanted. Will definitely recommend to others. More