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Jim Norton Toyota of OKC

Oklahoma City, OK

1.8
309 Reviews

8401 Northwest Expy

Oklahoma City, OK

73162

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309 Reviews of Jim Norton Toyota of OKC

October 24, 2018

Satisfactory Process was ok, salesperson was awesome but dealer gave me the car dirty in the interior( dirty spots and spills) Shy in customer service was not focu More

by Machin, Ivette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Bell
October 20, 2018

Try their best to get you in the car you want! Rachid was AWESOME! He worked hard to get us the vehicles we wanted. It was a truly a pleasure to work with him. The finance team were great as well. More

by NEOKIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
October 10, 2018

Excellent experience! We reciently purchased a 2014 Toyota Prius V Five, and our experience was fantastic. Working with Rachid was very easy and smooth. I would recommend R More

by Terrystorch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
Oct 15, 2018 -

Jim Norton Toyota of OKC responded

Thank you and congratulations on your purchase! I am pleased that Rachid could make your visit easy and smooth, and we believe that's how every car buying experience should be. Enjoy your new 2014 Toyota Prius V Five! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

October 05, 2018

Great Greeted right away, Krystal was excellent to work with! Lee in finance made the experience even better. I would recommend them to anyone in the market More

by Nmy4311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Sweis, Krystal Bell
Oct 15, 2018 -

Jim Norton Toyota of OKC responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

October 03, 2018

Mr. Norton keeps his word. My wife and I signed our second contract with Jim Norton Toyota. Lee Sweis dealt with us like he owned the business. Lee is a man of integrity and hon More

by Seeking Honest People
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Meadows, Layth Sweis, Heath Sweis
Oct 03, 2018 -

Jim Norton Toyota of OKC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Lee. Please let us know if we can ever help you in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

September 27, 2018

Buying a used vehicle I was very pleased with the treatment and the above and beyond work ethic of Krystal she was amazing! The constant helpfulness and and customer engage More

by Sammii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Bell
Oct 03, 2018 -

Jim Norton Toyota of OKC responded

Sammii, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

September 26, 2018

Glover Highlander Purchase The most positive part of our purchase was the young lady that was our sales person. Krystal was polite and very honest with us. After her however, th More

by Glover, David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gia, Krystal Bell
Oct 03, 2018 -

Jim Norton Toyota of OKC responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

September 19, 2018

Very good experience This is a wonderful dealership full of wonderful people. Catherine was a very knowledgeable, thoughtful, and fun salesperson to work with. David was v More

by MeticulousCarBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loy Marshall , Catherine Peterman , Jon Munson , DAVID MAUCK
Sep 21, 2018 -

Jim Norton Toyota of OKC responded

We appreciate you taking the time to write this excellent feedback! Our entire team works hard to demonstrate our commitment to customer care. I will gladly share your kind words with David, Jon, Catherine, and the team. Thank you for the recommendation and feel free to reach out with any questions in the future as we are always here to help. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

September 18, 2018

Best Salesperson/Dealership/Experience I am truly thankful for the amazing service I received from everyone. I was involved in a hit and run accident and Nat went above and beyond to ensur More

by cmeshelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Sep 21, 2018 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to write this fantastic review! Nat is an invaluable member of our team and it's great to hear that he went above and beyond during your buying experience. Always feel free to contact or visit us again for any automotive needs in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

September 18, 2018

Camry SE Nat was very helpful,Kept us informed at every step of buying our Car.Spent a lot of time searching for the perfect Car.Very Thoughtful Young Man. More

by Carol Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Sep 21, 2018 -

Jim Norton Toyota of OKC responded

Carol, thank you for the wonderful feedback. Nat works hard to demonstrate our commitment to customer care. I will happily share your compliments with him and feel free to reach out with any other automotive needs in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

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