Jim Norton Toyota of OKC
Oklahoma City, OK
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309 Reviews of Jim Norton Toyota of OKC
Satisfactory Process was ok, salesperson was awesome but dealer gave me the car dirty in the interior( dirty spots and spills) Shy in customer service was not focu Process was ok, salesperson was awesome but dealer gave me the car dirty in the interior( dirty spots and spills) Shy in customer service was not focused on guide me he was paying attention to his cel phone and talkative to coworker More
Try their best to get you in the car you want! Rachid was AWESOME! He worked hard to get us the vehicles we wanted. It was a truly a pleasure to work with him. The finance team were great as well. Rachid was AWESOME! He worked hard to get us the vehicles we wanted. It was a truly a pleasure to work with him. The finance team were great as well. We literally were there until MIDNIGHT while they kept working numbers to help us with our credit issues! Even went as far as bringing us some burgers for dinner bc we hadn’t had dinner. They will go above and beyond to do all they can. If your looking for a new car, I would DEFINITELY recommend Rachid and the team at Jim Norton OKC. More
Excellent experience! We reciently purchased a 2014 Toyota Prius V Five, and our experience was fantastic. Working with Rachid was very easy and smooth. I would recommend R We reciently purchased a 2014 Toyota Prius V Five, and our experience was fantastic. Working with Rachid was very easy and smooth. I would recommend Rachid and Jim Norton Toyota! More
Great Greeted right away, Krystal was excellent to work with! Lee in finance made the experience even better. I would recommend them to anyone in the market Greeted right away, Krystal was excellent to work with! Lee in finance made the experience even better. I would recommend them to anyone in the market for a vehicle. More
Mr. Norton keeps his word. My wife and I signed our second contract with Jim Norton Toyota. Lee Sweis dealt with us like he owned the business. Lee is a man of integrity and hon My wife and I signed our second contract with Jim Norton Toyota. Lee Sweis dealt with us like he owned the business. Lee is a man of integrity and honesty and helped us get a great great deal!!! Kudos to Jim Norton. More
Buying a used vehicle I was very pleased with the treatment and the above and beyond work ethic of Krystal she was amazing! The constant helpfulness and and customer engage I was very pleased with the treatment and the above and beyond work ethic of Krystal she was amazing! The constant helpfulness and and customer engagement she gave was through the roof. I would highly recommend her trying anyone I know buying a vehicle, the love and compassion she has for her clients is outstanding! More
Glover Highlander Purchase The most positive part of our purchase was the young lady that was our sales person. Krystal was polite and very honest with us. After her however, th The most positive part of our purchase was the young lady that was our sales person. Krystal was polite and very honest with us. After her however, the experience wasn’t so positive. We were at the dealership for over four hours making this transaction. There were times we wanted to just forget it and leave. The staff was nice enough but the process was ridiculous for lack of a better word. We are happy with the purchase but the process needs to be more streamlined. Also we felt we were buying from what was the best car company in the world. The pressure to buy an extended warranty was over the top as well. Made us feel like we weren’t buying from a quality brand. Again, thank goodness for Krystal. We bought the vehicle because of her! If we do trade again with Jim Norton it is my hope you don’t have to block off half a day for the purchase! More
Very good experience This is a wonderful dealership full of wonderful people. Catherine was a very knowledgeable, thoughtful, and fun salesperson to work with. David was v This is a wonderful dealership full of wonderful people. Catherine was a very knowledgeable, thoughtful, and fun salesperson to work with. David was very good as well. They made the car buying process as enjoyable and painless as could be. Really, everybody was exceptionally kind and very un-typical of what you’d expect a major dealership to be like. My only complaints would be that I wished I got more for my trades but this is a business after all and they’re not here to give vehicles away. Our trades were older, one with high miles so that was to be expected in actuality. The other is the time it took for our finance guy to be freed up. I am an OTR professional truck driver who was on home time and every minute is precious to us drivers as we don’t get to be home and see our families much. Other than those two things my wife and I had an amazingly wonderful experience at this dealership. We would definitely recommend and would buy from them again in the future. That’s probably one of the first times I could honestly say that as most of my experiences with dealers have been terrible. More
Best Salesperson/Dealership/Experience I am truly thankful for the amazing service I received from everyone. I was involved in a hit and run accident and Nat went above and beyond to ensur I am truly thankful for the amazing service I received from everyone. I was involved in a hit and run accident and Nat went above and beyond to ensure I was comfortable. Love you guys and thank you for everything! More
Camry SE Nat was very helpful,Kept us informed at every step of buying our Car.Spent a lot of time searching for the perfect Car.Very Thoughtful Young Man. Nat was very helpful,Kept us informed at every step of buying our Car.Spent a lot of time searching for the perfect Car.Very Thoughtful Young Man. More