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Jim Norton Toyota of OKC

Oklahoma City, OK

1.8
309 Reviews

8401 Northwest Expy

Oklahoma City, OK

73162

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309 Reviews of Jim Norton Toyota of OKC

September 17, 2018

Great experience start to finish I saw a used truck on cars.com. Contacted the dealership. All my questions were answered. When I arrived the salesman, Vladimir, was awesome! From the More

by EricB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir Del Bosque
Sep 21, 2018 -

Jim Norton Toyota of OKC responded

We appreciate the excellent review! Vladimir truly exemplifies our commitment to customer care. Don't hesitate to reach out with any questions or auto needs in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

September 14, 2018

Excellent! Nat and Lee were the sales associates that helped my wife and I with our car buying process. Great friendly customer service and very professional!! More

by ScottF93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee, Nathaniel Barrack
Sep 21, 2018 -

Jim Norton Toyota of OKC responded

Thank you for the great feedback! I'm happy to hear that Nat and Lee provided a professional, friendly, and helpful buying experience. I will gladly share your compliments with both of them and be sure to let us know if we can help with anything else in the future. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

September 14, 2018

4Runner Everyone we worked with was very knowledgeable, answered questions quickly. Knew what I wanted going in, pricing was fair. Overall I had a great exper More

by Amh1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Sep 14, 2018 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to write this wonderful feedback! Our team works hard to demonstrate our commitment to customer care. Let us know if we can help with anything else in the future, be it service or sales. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

September 12, 2018

Poor commutation / rude salesman an manager Craig the finance manager is rude, disrespectful, a liar. Blake the salesman needs help in communication, speaking with customers. The both of them to More

by Cjhill
Recommend Dealer
No
Employees Worked With
Craig, Blake Hill
September 12, 2018

Great buying experience The price for the car was fair. Nathaniel and the rest of the team treated me and my elderly father with respect. I have no conplaints More

by Longn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Sep 13, 2018 -

Jim Norton Toyota of OKC responded

We appreciate your kind words about our service team. Thank you for choosing Jim Norton Toyota for your vehicle needs. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 29, 2018

Awesome dealer Nat is a friendly, patient, helpful, and awesome dealer. I hope everyone who want to buy a car should visit him and take advices from him. More

by Ashkanani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Aug 29, 2018 -

Jim Norton Toyota of OKC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

August 26, 2018

Easy decision Had a good experience as I knew what I was looking for. Staff was friendly and knowledgeable. Financing process was decent. I am satisfied having purc More

by RB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Irisoanga, Nathaniel Barrack
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 26, 2018

Great experience with Jim Norton and our sales rep Catherine We really enjoyed working with our sale rep, Catherine Peterman to buy our 4Runner. She went above and beyond to make sure we were satisfied and happy More

by Intrepid04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Peterman
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 24, 2018

Didn’t take up a lot of time to get the deal done Dealer was easy to work with and quick to get deal done. Nathaniel was very honest and friendly. Only unpleasant thing was in finance office. They tri More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 21, 2018

Buying car Wanted to say how Nate, was so kind and helpful with helping me find a great car. All the staff were so helpful and friendly! Thanks to Michael for hi More

by Car white 5678
Recommend Dealer
Yes
Employees Worked With
Tommy Irisoanga, Nathaniel Barrack
Aug 21, 2018 -

Jim Norton Toyota of OKC responded

We appreciate you writing this fantastic review! It's great to hear that Nate and Michael provided a friendly and helpful buying experience. I will happily share your kind words with the team. Let us know if we can help with any other auto needs in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

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