Jim Norton Toyota of OKC

WOW!!!!! Rachid Kasi was awesome. He didn’t sell us a car he let us buy one. He gave us nothing but facts and didn’t not over load us with sales tactics. We fo Rachid Kasi was awesome. He didn’t sell us a car he let us buy one. He gave us nothing but facts and didn’t not over load us with sales tactics. We found a car we liked and he let us buy it. I will be seeing Rachid again for sure with my next purchase. Thank you Rachid! More

A very good experience My wife and I had a very good experience. Rachid Kaci was the best automotive sales representative I've ever had the pleasure of working with. He was My wife and I had a very good experience. Rachid Kaci was the best automotive sales representative I've ever had the pleasure of working with. He was friendly, attentive, knowledgeable, and even spoke French with my wife! The vehicle we purchased was well detailed when we drove off the lot. More

Stellar Experience at Jim Norton Toyota thanks to Dexter! Just purchased a 2019 4Runner from Jim Norton, and I would absolutely recommend them to friends and family. Dexter was our salesman, and he shot us s Just purchased a 2019 4Runner from Jim Norton, and I would absolutely recommend them to friends and family. Dexter was our salesman, and he shot us straight, and didn’t keep us waiting forever like some big car dealerships do. He was an excellent salesman and followed up with us after our purchase. We will return to Jim Norton when we are ready to buy our next vehicle. More

Crystal saved the day! I was livid because I was told multiple things that weren’t true over a 2 day span. I expressed my frustration and disappointment to Crystal and she g I was livid because I was told multiple things that weren’t true over a 2 day span. I expressed my frustration and disappointment to Crystal and she got to work remedying it right away! Note: she was not the one who drew me there under false pretenses but she is the one who saved the day. More

Dejirah Payton is topnotch salesperson Dejirah Payton was extremely helpful in my search for a new Toyota Sienna. Dejirah was prompt, thorough, and stayed in contact with me throughout the Dejirah Payton was extremely helpful in my search for a new Toyota Sienna. Dejirah was prompt, thorough, and stayed in contact with me throughout the process to make certain she found the specific vehicle I had in mind. Dejirah was also very polite and courteous in all of our discussions. I would highly recommend her as an honest, forthright salesperson for the Jim Norton Toyota of OKC dealership. More

Delership This dealership makes you feel comfortable with no pressure involved. They want to understand that they are there to show you their product and how it This dealership makes you feel comfortable with no pressure involved. They want to understand that they are there to show you their product and how it well it works. The salesperson that helped me was Krystal Bell. Krystal is very knowable about Toyota products. Again there is no pressure, the decision is entirely up to you. More

Satisfied Customer , Toyota Rav4 I had seen a vehicle advertised on the Jim Norton website I was interested in. I had done my homework and got the value of the vehicle before I went t I had seen a vehicle advertised on the Jim Norton website I was interested in. I had done my homework and got the value of the vehicle before I went to the dealership. I test drove the vehicle and then proceeded to negotiate some of the details so I knew what the pricing would be. I feel like I got a good deal and a vehicle that will suit our family for years. I had dealt with Ciara,Lee,and Michael...pretty smooth car buying experience. More

Price agreed upon was not honored in the final paperwork. Negotiated the price with the sales manager through our salesman. Then we went to finance, the gentleman pulled up our information on the screen on hi Negotiated the price with the sales manager through our salesman. Then we went to finance, the gentleman pulled up our information on the screen on his desk. Of course, we trusted, that all was good and signed where indicated. Dealership was unable to produce title to vehicle purchased in 30 days. However, sent out new paperwork to be signed and returned, to allow more time to produce the title. Received the title and inspected information. This is where we discovered that the "sales" price on the truck was not the agreed price with the sales manager. However, we have no recourse to remedy after signing the paperwork twice. So the moral is to pay attention to the amounts and get the sales manager to put all price information in writing. More

Dexter did an amazing job We came in to find a vehicle for our 17 year. We were looking at some of the used vehicles on the lot and test drove quite a few of them. Dexter was a We came in to find a vehicle for our 17 year. We were looking at some of the used vehicles on the lot and test drove quite a few of them. Dexter was a great help in trying to find the right car for our teenager. He helped us figure out that with our budget, we could get a brand new Corolla that they were dropping the price on instead of a used vehicle. The finance department was fantastic and we ended up with the safest vehicle for our teenager. Jim Norton Toyota will definitely be the first stop we make anytime we are looking for a vehicle. More

Once you own a Toyota truck, no other truck is good enough! Rachid was and is so pleasant to work without the high pressure and he made me feel that he was really working hard for me to get me the best deal pos Rachid was and is so pleasant to work without the high pressure and he made me feel that he was really working hard for me to get me the best deal possible. He answered all my questions and he is extremely nice. In a weak moment I sold my 2002 Prerunner and regretted it every day since. So now I have an awesome 2016 Tacoma SR and I love it. I will definitely spread the word if you are looking for a Toyota come to Jim Norton and find Rachid! He's the man. More