Jim Norton Toyota of OKC

Rachid Kaci was AMAZING!! There is not enough words to express how grateful I am for his service he was very sweet and professional! My favorite place from now on to shop! I would recommend Rachid Kaci 10 express how grateful I am for his service he was very sweet and professional! My favorite place from now on to shop! I would recommend Rachid Kaci 1000% More

Rachid was so friendly and made it comfortable and easy to purchase my vehicle. Willing to go above and beyond. Very happy with my new vehicle. to purchase my vehicle. Willing to go above and beyond. Very happy with my new vehicle. More

Rachid was friendly and made the buying experience a pleasant one! From the time I met him, I felt like I had known him forever! He will definitely be our salesman for life :) My hubby and I love our ne pleasant one! From the time I met him, I felt like I had known him forever! He will definitely be our salesman for life :) My hubby and I love our new Toyota Tundra! More

Great price, great experience! Everyone at Jim Norton was very friendly and easy to deal with. Bought my Highlander pretty much online and whole process was simpleand easy and pri Everyone at Jim Norton was very friendly and easy to deal with. Bought my Highlander pretty much online and whole process was simpleand easy and price was better from the get go than any other dealer I checked with. Rachid was very nice and showed me all the ins and outs, bells and whistles and how to use. Would recommend this dealership if you are in the market for a new Toyota. I'm loving mine! More

Everyone was friendly and happy to help. I went to multiple dealerships and this was the first to offer me water. Super friendly and not pushy down your throat like some dealerships. Rachid Kaci was m multiple dealerships and this was the first to offer me water. Super friendly and not pushy down your throat like some dealerships. Rachid Kaci was my car salesman and he found me just what I wanted with all the preferences at the right price! I was afraid because I had a lot of specifications I wanted that I thought would be hard to find but he found me the perfect car! All the bells and whistles great price and I absolutely love the color! He also helped show me how to use all the new tech not just once but twice! More

Liars,dishonorable,dishonest and bad faith actors A cesspool of unethical,dishonest,dishonorable scam artists,con sales men and women trying to rip you off with all kinds of made up dealer fees such a A cesspool of unethical,dishonest,dishonorable scam artists,con sales men and women trying to rip you off with all kinds of made up dealer fees such as their $400.00 dealer document fee which is nothing but dealer profits.The only fees you are required to pay are tax,tag,title and i will personally go register the car myself.I will never let them do it for me. They show you a dirty car which has not been washed and cleaned with dust and cobwebs in it. Beware of this car stealership!!! Con sales men like Rachid Kaci,Kristi Higgins and Heith Sweiss a lazy manager,who conspires with his sales people to rip off unsuspecting,uneducated victims who have not done their home work,in order to make quotas and earn bonuses. Beware of these swindlers!!!Run away from this place like the plague!!! read the reviews on other websites More

Disappointed!! We've almost had a great experience shopping here. Brandon as a salesman was super nice and gave us the best deal. We bought a new Corolla 20 along wi We've almost had a great experience shopping here. Brandon as a salesman was super nice and gave us the best deal. We bought a new Corolla 20 along with a $500 protection plan, but we had a second thought and returned that plan the next day we purchased. After 5 months we are still unable to get refund back. The plan was cancelled and no money refunded to us yet, probably we have to eat the loss. Be careful when you put down the money, you might not able to get it back like us. Or shop somewhere else!!! More

Travis Smith and Bruce Pitts did a awesome job getting the Mercedes Benz SLK 250 roadster or my husband thank you so much.see you soon. the Mercedes Benz SLK 250 roadster or my husband thank you so much.see you soon. More

We went up there because they had a Rav 4 in a color we hadn't seen before at other dealers. When the salesman came out I told him exactly what vehicle we wanted to see, color, year, and even trim level!! hadn't seen before at other dealers. When the salesman came out I told him exactly what vehicle we wanted to see, color, year, and even trim level!!!! He told that that Rav 4 had a deposit and they couldn't sell it to us. So I asked to just see the color!!!!! What does he do---takes us over to look at a 2019 that wasn't the color or year, so I repeat my self, can we see that vehicle. What does he do next??? He goes out on the lot to all the Rav4's, I ask him which one?? Well it wasn't there either!!! Now I'm starting to get irritated and asked once again, can we see that vehicle. So he takes back inside to get the keys from the manager gets a key to bring it upfront. While he was gone the manager tries to sell us the 2019 Rav4 AGAIN, I said I didn't want that CAR!!!!! When the salesman get back he is driving another Rav4 in a total different color AGAIN!!! What is wrong with him trying to sell me the wrong car and he says "well it is just like that one". That did it, I just ask him "DON'T YOU UNDERSTAND ENGLISH". We just turned around and left. The game these deals play and what do they expect the out come to be, pull one over on suckers?? I WON'T EVER GO BACK TO THIS DEALER!!!!!!!!!!!!! More

By far best experience Came in to find out some info on the 2017 min countryman talked to Ron amazing guy I didn’t feel talked down to but I could tell that he was someone i Came in to find out some info on the 2017 min countryman talked to Ron amazing guy I didn’t feel talked down to but I could tell that he was someone in charge which directed me to Craig with directed me to Wavin. Went for a test drive he was awesome (Wavin) very respectful and and very knowledgeable. He then got info and within 20 minutes we were talking to Craig which worked his magic he was so respectful and nice got the numbers where. I needed them and in another 15 minutes I was introduced to Michael in finance. He was Great as well he helped me to decide on the warranty that would best suite me. And he go me out in about 20 minutes so total I was out and headed home in about 1.5 hours pretty impressive. Thanks again and I will definitely refer people to your dealership. More