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Jim Norton Toyota of OKC

Oklahoma City, OK

1.8
309 Reviews

8401 Northwest Expy

Oklahoma City, OK

73162

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309 Reviews of Jim Norton Toyota of OKC

March 30, 2020

Rachid was excellent to work with! He made my truck buying experience smooth and pleasant. He was able to answer all my questions, and helped me get a great deal. More

by abowens
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
Mar 30, 2020 -

Jim Norton Toyota of OKC responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rachid was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

March 28, 2020

Rachid was a complete professional, best car buying experience ever! I highly recommend Jim Norton Toyota OKC and Rachid Kaci!! Thank you for helping my family buy our dream car! More

by farrisr24
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci, Vladimir Del Bosque
Mar 29, 2020 -

Jim Norton Toyota of OKC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

March 03, 2020

Rachid Kaci was AMAZING!! There is not enough words to express how grateful I am for his service he was very sweet and professional! My favorite place from now on to shop! I would recommend Rachid Kaci 10 More

by daviddmaldonado
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
Mar 04, 2020 -

Jim Norton Toyota of OKC responded

Thank you so much for sharing your car shopping experience with us, David. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Rachid and the rest of the Jim Norton Toyota of OKC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

February 29, 2020

Rachid was so friendly and made it comfortable and easy to purchase my vehicle. Willing to go above and beyond. Very happy with my new vehicle. More

by Jennifersisson9
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
Mar 01, 2020 -

Jim Norton Toyota of OKC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Thank you, Jacqueline Cagle, Variable Operations, 405-506-6259 or email jacquelinecagle@jimnortontoyotaokc.com

February 29, 2020

Rachid was friendly and made the buying experience a pleasant one! From the time I met him, I felt like I had known him forever! He will definitely be our salesman for life :) My hubby and I love our ne More

by tam2you
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci, Vladimir Del Bosque
Mar 01, 2020 -

Jim Norton Toyota of OKC responded

We are pleased to hear that you had an excellent experience with Rachid and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Thank you, Jacqueline Cagle, Variable Operations, 405-506-6259 or email jacquelinecagle@jimnortontoyotaokc.com

February 27, 2020

Great price, great experience! Everyone at Jim Norton was very friendly and easy to deal with. Bought my Highlander pretty much online and whole process was simpleand easy and pri More

by longqh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
Feb 28, 2020 -

Jim Norton Toyota of OKC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

February 20, 2020

Everyone was friendly and happy to help. I went to multiple dealerships and this was the first to offer me water. Super friendly and not pushy down your throat like some dealerships. Rachid Kaci was m More

by Nicole E
Recommend Dealer
Yes
Employees Worked With
Rachid Kaci
Feb 20, 2020 -

Jim Norton Toyota of OKC responded

Thank you so much for sharing your car shopping experience with us, Nicole. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Rachid and the rest of the Jim Norton Toyota of OKC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. All the best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

February 12, 2020

Liars,dishonorable,dishonest and bad faith actors A cesspool of unethical,dishonest,dishonorable scam artists,con sales men and women trying to rip you off with all kinds of made up dealer fees such a More

by Your Worst Nightmare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristi Higgins, Rachid Kaci, Heath Sweis
Feb 13, 2020 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to provide this feedback. We strive to make the buying process enjoyable for all customers. We would be happy to look into this further and resolve any issues however, we do not have a name to do the research associated. If you have any questions about the buying process or your vehicle purchase, our team is happy to discuss it with you further. Please reach out to us directly for more details. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

Feb 13, 2020 -

Your Worst Nightmare responded

Negative,I have no interest whatsoever in dealing with dishonorable and dishonest business like you guys.You guys have shown me your colors on three different occasions and i will be a fool to try to work something out with a bunch of fraudsters at such a car stealership (no pun intended) again,full of scammers, con sales men and women,much less recommend you guys to anyone. You thieves do not deserve even half a star from me and the others who have made similar claims to attest to your despicable behaviors and you guys are NOT the only car vendors remember that!!! Jim Norton Toyota of OKC does not provide full disclosure,is unethical,corrupt,dishonest,engaged in all kinds of deceptive practices in order to make as much profit as possible from their uneducated,clueless,nonchalant and oblivious sheeple buyers. They try to entice you to come into their car stealership to get information or get you emotionally attached to a car,only to turn around and waste your time, ridicule you and take advantage of you,especially if you have not yet done your own home work or research especially about their fabricated dealer fees aka dealer profits. If you are unaware of their unscrupulous and deceptive practices,exercised by such de facto businesses across the country,then these snakes in the grass,masquerading as your friend, will definately take advantage of you without a doubt . You cretins will never,ever receive any communication from me whatsoever.You lost your opportunity to earn my business,so kick rocks!!!

January 23, 2020

Disappointed!! We've almost had a great experience shopping here. Brandon as a salesman was super nice and gave us the best deal. We bought a new Corolla 20 along wi More

by Thang Ha
Recommend Dealer
No
Employees Worked With
Marco, Brandon Meadows
Jan 26, 2020 -

Jim Norton Toyota of OKC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

January 21, 2020

Travis Smith and Bruce Pitts did a awesome job getting the Mercedes Benz SLK 250 roadster or my husband thank you so much.see you soon. More

by sa13ta13
Recommend Dealer
Yes
Employees Worked With
Travis Smith 5 stars for his help
Jan 22, 2020 -

Jim Norton Toyota of OKC responded

Thanks for your outstanding review! I'm very happy to hear that Travis and Bruce were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com

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