Jim Norton Toyota of OKC

not a good place to go it used to be jim norton is not a good dealer ship if they were the last o e in the state i would go out of state they lied about the gap payment and bs untill youre tired of it and i good dealer ship if they were the last o e in the state i would go out of state they lied about the gap payment and bs untill youre tired of it and i have bought 6 cars from them in previous years but wont go back not good anymore More

I went in with a 655 credit score they ran my credit for the vehicle i wanted to purchase and the hard inquiry hit my score 95 points for what Chuck (used car sales manager)called a soft inquiry when I call the vehicle i wanted to purchase and the hard inquiry hit my score 95 points for what Chuck (used car sales manager)called a soft inquiry when I called to see what happened the salesperson was polite and said he wasn’t sure what went wrong. He also assured me a sales manager would call to get it figured out. I finally reached out again and Chuck simply explained it wasn’t their fault and in time m credit would return to normal and he would talk to the other managers and call me back. Ive never had a soft or hard inquiry drop my score 95 points. I only had them run my credit to see if they could get a better rate than my bank. Seems counterproductive to now keep me from even getting a bank loan to buy their car. I don’t expect anyone will read this that can fix the problem and nobody making any real effort to resolve this very serious issue and treating me like I’m the problem because I wanted to do business here. I haven’t lost my cool and will go whatever route to make this huge hit to my credit report known to anyone interested. Im not anyone important or powerful but that shouldn’t matter i make good money have proof of employment and income and would just like to be treated like A customer ready to make a car deal. More

I had my cabin filter and car filter replaced in August, 2021 & December, 2021. Took my RAV4 in for a recall on the battery installation on February 26, 2022. I was told both filters need replaced again. 2021 & December, 2021. Took my RAV4 in for a recall on the battery installation on February 26, 2022. I was told both filters need replaced again. This dealership only tries to get $$ when not needed & thinks they can women don’t know anything. I’ve kept every invoice and compare them. Sorry Jim Norton OKC you’re not screwing me anymore!! Never will I purchase another vehicle from you!!! I’m in the market to buy a new car, but not from Jim Norton OKC!! More

Rachid Kaci and Jason Webb ⭐️⭐️⭐️⭐️⭐️Have been the best Rachid Kaci and Jason Webb ⭐️⭐️⭐️⭐️⭐️ Have been the best salesman and finance manager we have ever worked with. They made everything super easy and s Rachid Kaci and Jason Webb ⭐️⭐️⭐️⭐️⭐️ Have been the best salesman and finance manager we have ever worked with. They made everything super easy and simple. No pressure what’s so ever. Very nice and very knowledgeable and answered all our questions. I highly recommend You ask for Rachid Kaci and Jason Webb. Oh and try to avoid Orlando. Horrible sales manager and very rude. More

The Jim Norton service department on NW Expressway was surprisingly AMAZING! Smiles from the moment I pulled my FJ Cruiser into the service lane! Thank you! surprisingly AMAZING! Smiles from the moment I pulled my FJ Cruiser into the service lane! Thank you! More

Called and verified that the specific vehicle we were interested in was still available. Arrived within an hour to find out it was sold the day before. interested in was still available. Arrived within an hour to find out it was sold the day before. More

We are ready to buy a new Highlander, but 0 salesman came to help us while 6 sat in front of the dealership on their phones or were talking to each other. to help us while 6 sat in front of the dealership on their phones or were talking to each other. More

Just bought my Rav4 SLE PREM and had heated seats added. It is everything I wanted! I’d like to say a few things about Sean Milligan, sales person. Sean answered my calls even when he was not on duty and c It is everything I wanted! I’d like to say a few things about Sean Milligan, sales person. Sean answered my calls even when he was not on duty and came back to work when I showed up and he had just left for the day. He was the first person to greet me on my initial visit and the last. Sean Milligan stayed after hours to help set up my phone and get me connected to Toyota for electronic reports. He was always energetic and a little funny! Thanks Sean! Kathleen put my order as to exactly what I wanted and ordered my car. Thanks Kathleen! More

july 2020 bought new toyota prius eco l eco limited XLE was told irs tax credit 4k. not true! irs says it must be plug in electric car to qualify! tax credit was deciding factor for this 64 yoa woman for was told irs tax credit 4k. not true! irs says it must be plug in electric car to qualify! tax credit was deciding factor for this 64 yoa woman for buying the prius. More

Not gonna lie, I was very anxious with buying a car, especially with a dealership. However, working with CJ was one of the most easiest things I have ever done. He was very honest, understanding of my n especially with a dealership. However, working with CJ was one of the most easiest things I have ever done. He was very honest, understanding of my needs in buying a car, and did not pressure me into buying a car. If you are in the market for a car at a great price, do not hesitate! CJ is your guy and he will give you a very easy-going, satisfying experience! 15/10 easily. More