Jim Norton Toyota of OKC

Bait and switch Went to test drive a vehicle listed on their website. Vehicle was actually down the street at battison Honda. Apparently they're owned by the same com Went to test drive a vehicle listed on their website. Vehicle was actually down the street at battison Honda. Apparently they're owned by the same company. Finally test drove the vehicle and liked it. When I made an offer, they said we'd have to go back to battison to do the paperwork. Went to battison and about 20 minutes later was told that the actual price of the vehicle was $2k more than price on website and the price on my printed USAA savings certificate. I promptly left and went down the street to Reynolds Ford where I purchased a car. More

Bad customer service I called on a Friday about a Mazda RX8 they had for sale. I spoke with Brad. We discussed the car and price. I told him what budget I wanted to sta I called on a Friday about a Mazda RX8 they had for sale. I spoke with Brad. We discussed the car and price. I told him what budget I wanted to stay at. He told me to come down and we could work something out. I told him it would not be until Monday since we lived in KS and I had to work the weekend. Monday morning we make the 2 1/2 hr trip. When we get there, we find out the car has a blown motor!! This would have been very useful information BEFORE we wasted our time and gas. I spoke with the manager, who made every excuse. He was very arrogant, and made no effort to apologize or make it right. I also told him I saw the car on cargurus.com, and no where does it say it had a blown motor. Can you say FALSE ADVERTISING? He said they bought the car "sight unseen",and didn't have much information about it. Well they had enough information to post it, and talk about it on the phone. I would NOT recommend buying a car here. More

Definetly a dealership to tell friends about For once, buying a vehicle wasn't a huge hassle. I had email correspondence with several dealers. I can honestly say Brad Barney is the reason we chos For once, buying a vehicle wasn't a huge hassle. I had email correspondence with several dealers. I can honestly say Brad Barney is the reason we chose Jim Norton. He was quick to answer any questions. He is very nice and I really felt like he would do whatever he could to earn our business. Even after we had bought the truck and had to get something else taken care of he was very prompt and helpful. I really appreciate everything he did. Our salesman was Joshua Izu and though I did not meet him, my husband was very pleased with him. More

Want a new car? go here!! I loved there customer service! they where very helpful. they worked with us to get a great deal. If you want a new car go here! you can never go wro I loved there customer service! they where very helpful. they worked with us to get a great deal. If you want a new car go here! you can never go wrong with Toyota! More

Mr. Kyle Montgomery ( Internet sales director) My name is Matthew today I called Mr. Kyle Montgomery new sales director for Toyota High lander XLE 2015.He sent me the inventory price of $ 37,334.34 My name is Matthew today I called Mr. Kyle Montgomery new sales director for Toyota High lander XLE 2015.He sent me the inventory price of $ 37,334.34 (I have the proof with me) and I offered him a price of $ 36,000 but he was rude, upset & put my cell number into Craig list ( I already register my number with Do not call . GOV).Now I am getting phone calls from strangers. I know he is new & immature. Please be aware of this issue. I filed a complaint against Jim Norton Of Oklahoma City & Mr. Kyle to IC3,Better Business Bureau, Federal Trade Commission & consumer protection department.If you give your personal number to this immature guy. He will put it in scam list. Be very careful!!!!!! More

Best Experience that I have ever had! Just bought a 2015 Toyota Camry. Love it!! Robert (used car manager) was great!! Keep up the good work! I love my new (new to me) Camry! Just bought a 2015 Toyota Camry. Love it!! Robert (used car manager) was great!! Keep up the good work! I love my new (new to me) Camry! More

My experience was very good at Jim Norton was a perfect 10. I was very happy with my sales person, Milo he was very helpful in me making my decision to stay with Jim Norton. Milo really went to work for me in I was very happy with my sales person, Milo he was very helpful in me making my decision to stay with Jim Norton. Milo really went to work for me in getting me the best car and deal for me as every person involved in the process to help me get into a new car. Everything thing was so positive at Jim Norton and it started with Milo and all involved. I felt relaxed and positive I would get what was right for me, so I appreciate Milo and staff at Jim Norton for a positive experience and expect more service from them in the future. Calvin Alexander More

a class act I recently dealt with Martin Maldonado. He is very informative and professional. He made me feel like he would go the extra mile to take care of my ne I recently dealt with Martin Maldonado. He is very informative and professional. He made me feel like he would go the extra mile to take care of my needs. I like his style. Made me feel like Jim Norton was the place to be. More

Awesome The dealership was very good with its customers, and I could not have asked for a better deal from any other place in the state. The dealership was very good with its customers, and I could not have asked for a better deal from any other place in the state. More