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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
676 Reviews
Call Service Center (918) 215-3786

676 Reviews of Jim Norton Toyota Tulsa - Service Center

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May 25, 2024

Courteous staff. Service done as expected and in a reasonable time frame. Thanks for the service. More

by kat_twin
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Kat! We're thrilled to hear that you found our staff courteous and appreciated the service done in a reasonable time frame. We look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

I was in for a routine complimentary service. All treated me well and were very efficient. More

by SHANNONS1607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zeb
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Shannon, for sharing your positive experience with Jim Norton Toyota! We are thrilled to hear that you had a great visit for your routine complimentary service. We appreciate your kind words about our team's efficiency and service. We look forward to welcoming you back in the future or feel free to share your experience with others! Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

Service is usually top tier. I only gave 4 stars this time because my appt to have my tires replaced apparently vanished. They were still able to get me in. More

by tessa227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback, Tessa. We set a very high standard for ourselves and our customer service, so we greatly appreciate you sharing this feedback.We are glad we were still able to take care of you and your tires. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

good service that was fast and thorough, did what was agreed to and found one item needing changing More

by doug3814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Harmon
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Doug. We are delighted to hear that you received fast, thorough service from Jim Norton Toyota. We aim to deliver on our commitments and ensure your vehicle is in top condition. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 24, 2024

As I say again, David Holmes is the BEST service agent I have ever had. Personable, intelligent, easy to deal with. Always honest in my opinion. More

by bonfish606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review! We are thrilled to hear that David provided top-notch service during your visit. We strive to offer exceptional customer service, and we're delighted to hear that you had a great experience with us. We appreciate your kind words and look forward to seeing you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

Always quick and super helpful. no high pressure up sell. and the variety of appointment times is awesome More

by atucker5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you appreciated our quick and helpful service without any high-pressure upselling. We're glad you found our variety of appointment times awesome. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

Excellent service. Got me in & out in timely fashion. Don't know what else to say. More

by PBISHOP2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review! We're thrilled to hear you had an excellent experience with us at Jim Norton Toyota. We appreciate your kind words about our timely service. Should you need anything in the future, feel free to reach out. Thank you again! Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

I have bought two cars from Jim Norton Toyota and had excellent and efficient service each time. Friendly staff and excellent waiting lounge with excellent coffee. Makes the wait, which is always minima More

by muckflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Kiser
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May 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your car purchases! We are delighted to hear that you had excellent and efficient service during both visits. Our team takes pride in providing friendly service and a comfortable environment. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

Good the worker and friendly no need to get appointment You can go whenever you have time for oil change More

by khsiampu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Jacoby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lauinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Hale
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May 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback about our friendly and efficient service at Jim Norton Toyota. We're glad to hear that you found our team accommodating for your oil change needs. We look forward to seeing you again for future maintenance. Sincerely, Courtney, Jim Norton Auto Group

May 22, 2024

I have received maintenance services for my three Toyotas at Jim Norton for almost 20 years. Their service has consistently been friendly and efficient. I highly recommend this dealership. And I am enjoyi More

by drbost09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your 5-star review of Jim Norton Toyota! We are thrilled to hear that you have been a loyal customer for almost 20 years and that you have had consistently positive experiences with our service team. We greatly appreciate your recommendation and shoutout to David and Josh. We look forward to serving you and your Toyotas for many more years to come! Sincerely, Courtney, Jim Norton Auto Group

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