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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,430 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,430 reviews

March 08, 2024

David is wonderful to work with. He is professional and follows through on what he says he will do. I had a problem after my service was complete and he personally took over to mak More

by JRLEFTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Hi and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Nice and welcoming when I pulled into the service bay. David was knowledgeable and helped me get what I needed! More

by HCOLLINS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Very helpful and friendly great experience curious answered all questions and answered phone or called right back More

by JLORTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Freer, Brandon Fisher
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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Problem with with key batteries, not resolved, to return for solution. New fellow not knowlegeable with proceedures. More

by OKIE1238
Recommend Dealer
No
Employees Worked With
Daniel Alexander
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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. They have been shared with our management team for further review. Unfortunately we cannot identify you by your username and kindly request you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we may speak with you directly. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

I bought my first Toyota in 1971, and had one ever since. Jim Norton has the best Toyota service I have ever had. The whole process is very professional. More

by DWEMHANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Very professional, listened we we asked a question. Satisfied. We will be back in the future. More

by RSCMCCLAIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad Ghavami, Jesse Honeycutt, Tyler Davidson
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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

I appreciated the professionalism of all staff members. Service was prompt and I did not have to wait past time promised for service. More

by CMCKRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

The service here and the staff are always fantastic. I would highly recommend them to anyone. More

by krhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
Report | Print
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your automotive needs and look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Great experience would recommend to anyone looking to purchase a new vehicle John Rogne is a very helpful and professional salesman. More

by JERRYLUSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Michael Rogne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Honeycutt, Nicholas Craddock
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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Jerry! Thank you for taking the time to write about your experience. It's great to know John and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

Friendly service and did good job . Service was completed as promise! Appreciate free car wash. More

by SELLERSBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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