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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,326 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,326 reviews

May 22, 2025

Luis was very kind and patient! We really enjoyed this experience and will be back. More

by squire.jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Jordan! We appreciate your kind words and are thrilled to hear that you enjoyed your experience at Jim Norton Toyota. Our team strives to provide excellent service, and we look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2025

Our salesman was so great to work with. He listened to our needs and worked hard to get us an amazing deal!! I am incredibly impressed with this place! More

by taylor.yongsu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience working with our salesman and that he was able to meet your needs while securing an amazing deal for you. Your satisfaction is important to us at Jim Norton Toyota, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 16, 2025

Edward was very courteous and professional. Very quick response time to any texts or calls made. Made the buying experience a breeze. Thank you. Will do business again. More

by cashull
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kalinoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jim Norton Toyota Tulsa responded

Thank you! We truly appreciate your kind words about your experience at Jim Norton Toyota. It's great to hear that our team made the buying process so seamless for you. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 13, 2025

Jackson was attentive to what vehicle I was interested in buying. He made sure the process went smoothly and quick. Jackson made sure everything was complete for our purchase and we are very happy. More

by K.bell325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Hancock
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're glad to hear that Jackson provided attentive service during your vehicle purchase experience at Jim Norton Toyota. Your satisfaction is important to us, and it's great to know that the process was smooth and quick for you. If you need any assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

May 12, 2025

This is our 2nd time purchasing a vehicle from Jim Norton. We are friends of the owners. I had a terrible experience with my salesperson - I had to email the director of sales and I am waiting on a re More

by Morgan Lunardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachary Ellison
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your fantastic review! We're thrilled to hear that this is your second purchase from Jim Norton Toyota. It's always a pleasure to serve friends of the family, and we appreciate your continued trust in us. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 13, 2025 -

Morgan Lunardi responded

I am waiting on a response from the sales director - sent an email yesterday to Seth. Haven’t heard back.

May 15, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for the update Morgan, I understand our New Car Director, Gibson Freter, reached out when he saw your review updated from positive to negative and has since resolved this concern.We of course want to ensure your complete satisfaction and apologize for the inconvenience.You can reach out to Gibson at any time if needed, Gibson_freter@jimnortontoyota.com, 918-250-6888.Thank you again! - Courtney

May 12, 2025

Jesse Marks is by far the best car salesman I’ve ever worked with!!!! He was kind, patient, and wasn’t pushy. He also didn’t treat me like I was dumb when I didn’t understand something, as many car sales More

by Katygallagher987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelton Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Jesse, for your fantastic review! I'm thrilled to hear that you had such a positive experience with Jesse at Jim Norton Toyota. Our team strives to provide excellent customer service, and it’s great to know we hit the mark with you. We appreciate your kind words and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 12, 2025

Jackson went out of his way to help us. He even got us a loaner car! He did great! More

by ssmalleyrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! I'm thrilled to hear that Jackson provided exceptional service and even arranged a loaner car for you. At Jim Norton Toyota, we strive to go above and beyond for our customers. We appreciate your kind words and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2025

I had a great experience buying from Jim Norton Toyota. My salesman was very helpful getting me setup with my car and familiar with all of the features it has to offer. Financing was smooth and I was very More

by AV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Kalinoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bayram Fanur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! I'm thrilled to hear you had such a positive experience at Jim Norton Toyota. It's great that your salesman was able to help you get set up with your new car and familiarize you with its features. We aim for a seamless financing process, and I'm glad that we met your expectations. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2025

From the time I stepped onto the lot, it was a great experience. No pressure, just good people and great cars!! More

by Kaytezplace3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at Jim Norton Toyota was positive from the moment you arrived. Our team is committed to providing a no-pressure environment with great service and quality vehicles. We appreciate your kind words and look forward to welcoming you back soon! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2025

Jesse was persistent in customer service without being pushy and I appreciated his diligence in finding what I wanted. More

by Cmrand25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you! We truly appreciate your kind words and are glad to hear that Jesse provided you with excellent service while helping you find what you wanted. At Jim Norton Toyota, we strive to ensure our customers have the best experience possible. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

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