Jim Norton Toyota Tulsa

Very informative and helpful Alexia was great Kept in contact with me and answered all my questions and concerns and updated information I'll be returning to Alexia and JimNorton Toyota again James S contact with me and answered all my questions and concerns and updated information I'll be returning to Alexia and JimNorton Toyota again James S More

Nate, awesome salesman. Very polite, accommodating and knowledgeable with his products and job. Will do business with him again in the future. Made us feel welcome and impor Very polite, accommodating and knowledgeable with his products and job. Will do business with him again in the future. Made us feel welcome and important the moment he approached and started asking questions about our vehicle preferences. Nate made our vehicle purchased a wonderful experienced. Will definitely recommend Nate to our family, friends and circle groups who are planning to purchase their vehicles. Nate stay well and on top of your career. ACT More

Very nice lady and very informative on all the vehicle specs and very helpful with any questions specs and very helpful with any questions More

I had an amazing experience working with Fang during my recent car purchase. From the moment I walked onto the lot, she was friendly, professional, and genuinely attentive to what I was looking for. Fang t recent car purchase. From the moment I walked onto the lot, she was friendly, professional, and genuinely attentive to what I was looking for. Fang took the time to listen to my needs and made the entire process feel smooth and stress-free. She was knowledgeable about every model I asked about and helped me find the perfect vehicle within my budget—without ever being pushy. What stood out most was her honesty and transparency. She explained everything clearly and made sure I understood all the details before signing. It’s rare to find someone in sales who truly puts the customer first, but Fang absolutely does. If you’re looking for someone who’s not only skilled at her job but also truly cares about helping you, I highly recommend asking for Fang. She’s the best! More

The dealership was very helpful to me from the moment I walked in to when I made decisions to trade in my old car a new one. The took their time to explain everything I need to know. I had a great experien walked in to when I made decisions to trade in my old car a new one. The took their time to explain everything I need to know. I had a great experience with the team More

Fang was high energy and easy to work with. The rest of the team also provided an easy transaction so I can get out the door quickly in my new Tundra TRD Pro. The rest of the team also provided an easy transaction so I can get out the door quickly in my new Tundra TRD Pro. More

I have had a long relationship with him. Through him I have bought five Toyota hybrid vehicles. Through him I have bought five Toyota hybrid vehicles. More

Worst experience ever. Spent $3000 to be lied to. First Josh Pippen lied to me about the warranty on the parts and service provided. Then they "helped me out" (their words) Spent $3000 to be lied to. First Josh Pippen lied to me about the warranty on the parts and service provided. Then they "helped me out" (their words) by letting buy another part. Worst of all, my truck is still not fixed and they wont warranty the work. Its been less than 4 months. All my time and money has been wasted. Also, the customer service has been the worst. No replies on text messages. 10 days to return a phone call. I thought we paid more at dealerships so we don't get taken advantage of by shady people. Not at Jim Norton. I have called Eric Cooper 3 times in the last 10 days. They are open 9 of those days. Just received my first call back. Seems like they don't care about anyone once they have your money. One more thing, twice someone there has broken parts on my truck and I was told it's my fault because my car wasn't new. Seriously. Once it was the door latch and they wouldn't even bring me my truck. I had to walk up the hill myself and discover the door wide open to the world. Make sure to read everything they give you to sign and initial. My fatal mistake. I mean it's definitely common sense and I messed that up. But when they lie to after specifically asking about said part I didn't really think twice. Hard lesson learned for sure. More

Robert was extremely knowledgeable about the various options I was considering. Created a very comfortable dialog & unhurried experience. This was my 2nd purchase with Robert & I'll strongly recommend options I was considering. Created a very comfortable dialog & unhurried experience. This was my 2nd purchase with Robert & I'll strongly recommend him to friends. More