Jim Falk Motors

Buying a car is something you don’t do everyday. And past experience has been painful. Currently my husband and I are living in a smaller town compared to the past. Buying a car from Jim Falk was amazing. Ke experience has been painful. Currently my husband and I are living in a smaller town compared to the past. Buying a car from Jim Falk was amazing. Keith (finance) and Traci (sales) made buying a new car easy, quick and satisfying. Before you buy anything do yourself a favor and talk to them. You won’t regret it. More

Everyone we worked with were extremely helpful. Sales person Derrick Dice. Manager Mike and finance people. person Derrick Dice. Manager Mike and finance people. More

Fraudulent business practices is the name of the game. Errant social security numbers used to generate bogus interest rates is what their excuse was for not selling a car I already made a deposit on. Mi Errant social security numbers used to generate bogus interest rates is what their excuse was for not selling a car I already made a deposit on. Mike the GSM is a xxxxxxx he threatened to sue me the customer. Should tell you everything you need to More

I ordered a2021 corvette in feb of 2020 , after ordering I had a opportunity to purchase a 2019 vette , phoned Jim Falk asked him what he would give me for it . He offered me A nice profit at that time so I I had a opportunity to purchase a 2019 vette , phoned Jim Falk asked him what he would give me for it . He offered me A nice profit at that time so I ask if he would give me 1500.00 less when my new car came in and he said he would , end of that conversation. My new car arrived and I had already sold the 2019 car thus nothing said about it . However when I ordered the new car his manager (daughter had agreed verbally to give me a 1000.00 less than Msrp price which they denied and since it was verbally I let it go since I was ordering a 2022 at msrp , this was in July 2021 , filled out order and waiting for car which should have by Jan 2022 , then I receive a call Nov 4 2021 from a sales manager saying the owner had decided not to fill my order because the first transaction was unsatisfactory . He waited 5 months to make this decision which puts me in a impossible position on ordering a 2022 vette . His reason was he was pissed because I chose to sell my car instead of trading it .I can assure you I will never do any business with this dealership again ,and I had previously sold them 3 cars that I am sure was profitable for them . More

This has been the worst experience we've ever had in purchasing a vehicle. To start off with, false advertising in the description. This was discovered after truck was delivered. No back up camera, no e purchasing a vehicle. To start off with, false advertising in the description. This was discovered after truck was delivered. No back up camera, no electric seats, just a plain Jane truck. Priced as if it had these things. John, our salesman, ghosted us after first call to him and he swore up and down that the camera was working, he saw it, before it left the lot...it had never had a camera installed in it. Finally reached Andrew, the pre owned sales manager. He said they’ll put a backup camera in it. We get truck back and it’s in the rear view mirror, Andrew said that’s because they didn’t have any backup cameras for thru the radio screen, that it would be aftermarket and void the aftermarket warranty we purchased. I called a different Chevrolet dealership, talked to parts, and for the price that Andrew quoted me on what he spent on the blurry rearview mirror camera. From the Authorized aftermarket parts dealer that would be warrantied under the truck warranty, there was a radio screened backup camera available. Bottom line, they will lie and say whatever it takes to make a sale and the lie to cover their butts. Save yourselves some headaches and shop elsewhere for your new vehicle. Check your Better Business Bureau. I should have. They aren’t even accredited because of their crappy business practices. They definitely have their fair share of complaints. As far as “test drive” went when vehicle was delivered...We had told them what time my husband leaves for work. They showed up exactly 5 minutes before he had to leave. Hindsight, this was probably intentional due to it was not the vehicle that had been described to us via phone. Terrible experience. More

Bought a truck, nice truck. Truck was 3 years old for $28,533. I put $7000.00 down and they still charged me for gap insurance for $700. In the end I paid about 32,000. I paid sails tax and tag fees myse $28,533. I put $7000.00 down and they still charged me for gap insurance for $700. In the end I paid about 32,000. I paid sails tax and tag fees myself, so this was not included. Also, I asked about a lift that was done on the truck. This place called me several times to see if everything was ok. I tell them issues about the gap and lift and I get each time that they will check and get back to me....It never happens. Seems not a genuine concern for their customer. Just my name on a list that is a requirement for the salesman to say they do this. I got so many letters in the mail to push for maintenance, but I live over an hour away....Why? More

Traci Shepard was very pleasant to deal with. She is very knowledgeable and very honest. This was the easiest car buying experience I have ever had. The vehicle exceeded my expectations when it was delivere knowledgeable and very honest. This was the easiest car buying experience I have ever had. The vehicle exceeded my expectations when it was delivered to my house. I’ll e letting everyone I know where to the should but their next vehicle. Thank you Traci. More

Was looking on autotrader and found a car that was in transit to dealership,i submited an email and Kevin Nash responded very quickly,the car was perfect,exactly what i was looking for and he made the de transit to dealership,i submited an email and Kevin Nash responded very quickly,the car was perfect,exactly what i was looking for and he made the deal so easy for me i didnt even have to leave my driveway,it was delivered same day we made deal,also no haggle on price i made an offer and they were happy to earn my business,thanks again Kevin Nash,and everybody involved in my car deal. 2015 camaro ss 1LE More

Highly recommend this dealer. Everyone is very helpful in any situation. They brought the car to me at moments notice ! 2021 Chevy equinox lt is a beautiful car. Great people and amazing atmosphere at the de any situation. They brought the car to me at moments notice ! 2021 Chevy equinox lt is a beautiful car. Great people and amazing atmosphere at the dealership. Highly knowledgeable people. Thank you for taking care of me and especially for managing to stay professional with me even when I was impatient. More

Great experience! Tim Vogel was my sales rep. I couldn’t have asked for a better person to help me out. He went above and beyond to not only get me in a car, but a brand new car. Loving everything about it! have asked for a better person to help me out. He went above and beyond to not only get me in a car, but a brand new car. Loving everything about it! Service all around was amazing! I will definitely continue to bring my business here. More