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Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews

260 Hana Hwy

Kahului, HI

96732

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858 Reviews of Jim Falk Motors of Maui

December 30, 2023

I had a great experience at Jim Falk Maui Motors. Laniel was super helpful in getting us the car that we wanted. More

by SusanOnMaui
Recommend Dealer
Yes
Employees Worked With
Laniel "Lanes" Salvador
Jan 02, 2024 -

Jim Falk Motors of Maui responded

We appreciate you taking the time to leave this review, Susan! We are so glad that Laniel was able to assist in getting you into the vehicle you wanted. We’re looking forward to working with you again at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

December 28, 2023

Angelina was very helpful, her service was fast and easy. She got me in and out the dealership faster than I expected. More

by Nathaniel Ranchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelina Garcia
Dec 29, 2023 -

Jim Falk Motors of Maui responded

Thanks for this awesome review, Nathaniel! We work hard to meet expectations like yours, and we’re happy to hear that Angelina managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Jim Falk Motors Of Maui Team

December 28, 2023

Prompt friendly service and work finished even quicker than promised. Always quality work over almost ten years having Falk do our servicing. More

by DSMITH96753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
Dec 29, 2023 -

Jim Falk Motors of Maui responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Jim Falk Motors Of Maui Team

December 28, 2023

I made an appointment for a recall on my vehicle. They could have ordered the part and then scheduled me to come in when the part was ordered. Instead, I made an appointment for my recall, I arrived More

by aaroncosta15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aleiya Rosales, Natalia Smith, Natalie Darisay
Dec 29, 2023 -

Jim Falk Motors of Maui responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

December 28, 2023

Rick & the GM service dept are the best on Maui , hands down Jim falk has a great product More

by Aloha66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uncle Joe- the guy that parks the cars, Rick Kealoha-Jacobson
Dec 29, 2023 -

Jim Falk Motors of Maui responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Jim Falk Motors Of Maui Team

December 27, 2023

Waited almost two and a half hours for my car to be taken back for service even thought I had an appointment. More

by MICHAELAFELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Darisay
Dec 29, 2023 -

Jim Falk Motors of Maui responded

Thank you for sharing your experience with us. Here at Jim Falk Motors Of Maui, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Jim Falk Motors Of Maui Team

December 24, 2023

Very polite and knowledgeable. Explained Eve thoroughly and car was finished when promised and fair pricing. More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
Dec 27, 2023 -

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

December 23, 2023

We had our appointment at 8:30 AM…made it on time and they didn’t pull our car in until two hours later. So basically it took three hours for an oil change. More

by EMAIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aleiya Rosales
Dec 26, 2023 -

Jim Falk Motors of Maui responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Jim Falk Motors Of Maui Team

December 23, 2023

Great service! They worked hard to give us the best deal possible. We recommend them to everyone! More

by beam.ohana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maysen Tadena, Rey Vergel De Dios, Rick Kealoha-Jacobson
Dec 26, 2023 -

Jim Falk Motors of Maui responded

Beam, first and foremost thank you so much for leaving this fantastic review! At Jim Falk Motors Of Maui, our team will do whatever it takes to make sure our guests get the best deal. Sincerely, The Jim Falk Motors Of Maui Team

December 22, 2023

Jim Falk Motors didi a great job on my repair veru quickly and were veru cooperative More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee Cabreros, Angelina Garcia, Natalie Darisay
Dec 22, 2023 -

Jim Falk Motors of Maui responded

Thank you for leaving us this great review, Mark! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Jim Falk Motors Of Maui Team

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