
Jim Falk Motors of Maui
Kahului, HI
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858 Reviews of Jim Falk Motors of Maui
Prompt friendly service and work finished even quicker than promised. Always quality work over almost ten years having Falk do our servicing. than promised. Always quality work over almost ten years having Falk do our servicing. More
I made an appointment for a recall on my vehicle. They could have ordered the part and then scheduled me to come in when the part was ordered. Instead, I made an appointment for my recall, I arrived They could have ordered the part and then scheduled me to come in when the part was ordered. Instead, I made an appointment for my recall, I arrived and then after about an hour they called to inform me the part needs to be ordered. This seems like something that would save both you and your customer a lot of time. On my previous visit they mixed up my appointments and accidentally cancelled my appointment. It was for two separate vehicles. Staff should be focused on the details more. I called about a Chevy appointment and not about my Hyundai appointment or vis-versa. I honestly don't know the woman's name that I worked with. They weren't very inviting/welcoming. This place overall is not very organized. More
We had our appointment at 8:30 AM…made it on time and they didn’t pull our car in until two hours later. So basically it took three hours for an oil change. they didn’t pull our car in until two hours later. So basically it took three hours for an oil change. More