Back

Jim Falk Motors of Maui

Kahului, HI

4.3
858 Reviews

260 Hana Hwy

Kahului, HI

96732

Directions

By Type

858 Reviews of Jim Falk Motors of Maui

January 09, 2024

Very pleasant personnel experience with Brysen & A. Dong, they were helpful and willing to bargain. More

by lightstorm9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A. Dong, Brysen Dafun
Jan 10, 2024 -

Jim Falk Motors of Maui responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Jim Falk Motors Of Maui Team

January 09, 2024

Go and see John Vergara, he is the best, he will give you his honest opinions and I trust him. I’m so glad I decided to go to Nissan. I love my new Nissan Kicks. Mahalo John and Rey for helping us. More

by anelamawae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Vergara, Rey Vergel De Dios, Andrew Curgus
Jan 10, 2024 -

Jim Falk Motors of Maui responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! John is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Jim Falk Motors Of Maui Team

January 07, 2024

Great service center and the work was done on time. Easy to make an appointment. More

by CROSBYBEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maysen Tadena, Rey Vergel De Dios, Rick Kealoha-Jacobson
Jan 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Jim Falk Motors Of Maui Team

January 06, 2024

Good service, friendly staff, very comfortable waiting area with coffee and snacks, area is very clean. More

by ZOMBIE6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
Jan 09, 2024 -

Jim Falk Motors of Maui responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Jim Falk Motors Of Maui Team

January 01, 2024

So very kind! Very helpful as well. The service at Nissan is always spectacular to sau the least! More

by melytibor84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson, Aleiya Rosales, Natalia Smith, Ryan Westberg, Natalie Darisay
Jan 03, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words. We feel our service department is what makes Jim Falk Motors Of Maui special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Jim Falk Motors Of Maui Team

December 31, 2023

Good service and was done on a timely basis. Friendly and helpful. Thanks for the good job More

by WILSONM066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Jan 02, 2024 -

Jim Falk Motors of Maui responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Jim Falk Motors Of Maui Team

December 31, 2023

recall fix was slow, waited over an hour for something that should have taken 15 minutes More

by MTUEKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
Jan 02, 2024 -

Jim Falk Motors of Maui responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, The Jim Falk Motors Of Maui Team

December 30, 2023

Aleiya Rosales in the Service Dept. was very nice and took great care of me! However, one of the mechanics was out on leave on the day of my appointment, and after waiting for a couple More

by STACK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
Jan 02, 2024 -

Jim Falk Motors of Maui responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Jim Falk Motors Of Maui Team

December 30, 2023

Shortly after i purchased a Chevy the windshield wipers stoped working and the ac stoped blowing cold air, the windshield wipers we broken for 5 months aswell as ac but I was charged over 4000 to get the w More

by afreas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aleiya Rosales
Jan 02, 2024 -

Jim Falk Motors of Maui responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Jim Falk Motors Of Maui Team

December 30, 2023

Natalie has been wonderful. Sam (service manager)…I have no words! I’m selling my leaf so I never have to deal with Sam or Jim Faulks Nissan of Maui! More

by sioakimi
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sam Bersamin, Natalie Darisay
Jan 02, 2024 -

Jim Falk Motors of Maui responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Jim Falk Motors Of Maui Team

...
28
...