Jim Falk Motors of Maui

We found your staff to be helpful and expedient. We especially enjoyed working with Harrison. The new Tahoe is working out well. Thank you. We especially enjoyed working with Harrison. The new Tahoe is working out well. Thank you. More

I received a card from Nissan regarding a recall on steering wheel cover. Natalie Darisay: She greeted me with a smile. Very informative about the part not being available and it was on order. steering wheel cover. Natalie Darisay: She greeted me with a smile. Very informative about the part not being available and it was on order. Made sure my information on hand was correct. Jim Falk Motors of Maui: The Service Department customer service were nice and friendly. Nice to be greeted like that. More

Wonderful dealership! ! I’d recommended all my family and friends there. Very friendly and best experience. Thank you so much Angelina, Jason and Amy! ! I’d recommended all my family and friends there. Very friendly and best experience. Thank you so much Angelina, Jason and Amy! More

this is an updated survey, as after being honest about their lack of service, I received the only call i have from manager Danny. Who proceeded to be rude and tell me that I should be grateful for their h their lack of service, I received the only call i have from manager Danny. Who proceeded to be rude and tell me that I should be grateful for their help and that they did nothing wrong and I should stop "bashing" them. When they sold me a 2023 truck with bad brakes that failed twice, were not fixed properly and I could have been killed. No calls from service on first business day after it was towed in on a saturday, i had to continue to email as they NEVER EVER answer the phone. Rating Jason Stewart low due to phone call telling me "to shut up and stop it" Really should be zero stars, just read the other reviews about lack of communication and service. More

Just picked up my special order Trailboss from the team at Jim Falk Chevrolet…… From day one, they listened to everything I wanted and came through. Took 4 months to order but was totally worth it. Im roll at Jim Falk Chevrolet…… From day one, they listened to everything I wanted and came through. Took 4 months to order but was totally worth it. Im rolling down the road in my new ride. You cant beat the willingness to help. That’s why we continue to keep coming back. Our family only buys from Danny and the team! More

We L-O-V-E our new Cadillac Lyriq. We’ve had it about three weeks now and are as happy as can be. The craftsmanship of the design is second to none. We’ve owned Audi, BMW & Mercedes. I We’ve had it about three weeks now and are as happy as can be. The craftsmanship of the design is second to none. We’ve owned Audi, BMW & Mercedes. It’s thrilling to drive. So much power from an EV. We just wanted to say thank you to Ryan & Andrew. Your communication and follow up are sincerely appreciated. More

I purchased a brand new 2024 Silverado Truck today from Mayson Tadena and Jason Stewart at the Chevy store and It's da best thing so far happened to me in 2024, I couldn't be more happy. Great service and Mayson Tadena and Jason Stewart at the Chevy store and It's da best thing so far happened to me in 2024, I couldn't be more happy. Great service and communication. The financing part with Andrew went smoothly. Thanks to all da bradas Got a great deal on my dream truck! More

I always have a great service experience with Rick in the service department, thank you! service department, thank you! More

We have a 2013 Hyundai Sonata. Rick has helped me over these past years with excellent service. He is professional, courteous and is a great communicator. Rick makes service a pai Rick has helped me over these past years with excellent service. He is professional, courteous and is a great communicator. Rick makes service a painless and reliable experience. Mahalo Rick! More

Vee Calbaros was extremely helpful to me in making a difficult decision in purchasing an all electric car. I felt very comfortable and grateful for the whole purchase experience. Thankyou Vee I love difficult decision in purchasing an all electric car. I felt very comfortable and grateful for the whole purchase experience. Thankyou Vee I love my new Leaf More